Question about AT&T BlackBerry Curve 8310 Cell Phone - Red

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I JUST BOUGHT A BLACKBERRY CURVE 8310. I'VE TRIED DOZENS OF TIMES TO DOWNLOAD ISILO TO DESKTOP MANAGER BUT I CONTINUE RECEIVING ERROR MESSAGES. I EXTRACTED ALL THE FILES IN THE FOLDER iSilo505BBJAD AND iSilo505BBALX BUT WHEN I TRY TO ADD THEM TO DESKTOP MANAGER I NOTICE THAT THE APPLICATION LOADER HAS THE MESSAGE: "THE BLACKBERRY DESKTOP SOFTWARE DOES NOT HAVE BLACKBERRY DEVICE SOFTWARE FOR THE DEVICE YOU HAVE CONNECTED TO THE COMPUTER." WHEN I CLICK ADD AND TRY TO ADD THE ISILO FILE I RECEIVE THE ERROR MESSAGE: NO ADDITIONAL APPLICATIONS DESIGNED FOR YOUR DEVICE WERE FOUND. DOES THIS MEANS THAT I CAN'T HAVE ISILO ON MY BLACKBERRY CURVE 8310.

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  • yanitzia Mar 11, 2009

    I WENT TO THE BLACKBERRY WEBSITE AND DOWNLOADED THE DEVICE SUPPORT SOFTWARE TO MY PHONE. NOW I HAVE DOCUMENTS TO GO, VIDEOCAMERA AND OTHER COOL GADGETS. I JUST NEED NOW TO INSTALL ISILO. ANY COMMENTS OR HELP WILL BE APPRECIATED.

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Hey there,

I guess you have newarly solved your problem.

So, install the latest Device software first using the Desktop Manager. Also Double check the Device Manager version - Make sure it's the latet version - if it's old then un-install it and install the new one.

So once you have the Phone software and the latest Device Manager, plug your Device in and use the Desktop Manager - Application Manager to install the ISILO software. Im not sure what ISILO is but if that application is compatible it will install smoothly.

Give it a go and let me know how it works,

Cheers.

Posted on Mar 13, 2009

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