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Sharp mx-c311 remove paper from center tray... we have and it says put paper in center tray can not print

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Posted on Jan 02, 2017

  • 47 Answers


Someone has sent a print job from a computer to the copier with an odd paper size specified. Go to Job status, under "print" highlight the first job in the que and delete it. (if the job was sent more than once you will have to repeat. ) Check the document and print settings of the offending document. 

Posted on Dec 07, 2008

  • 140 Answers


You probably have a paper jam in the auto feed unit. Open the auto feed and check for bunched up paper and if you don't find any open the side doors and check for paper jams there. Let me know what you find.

Posted on Feb 13, 2009

  • 91 Answers

SOURCE: Sharp printer copier MX 4501N, how to remove the

Pull the paper tray to the front, after it is stuck pull it up ward and front

Posted on Apr 16, 2009

  • 91 Answers

SOURCE: sharp mx 3500 won't recognize custom paper

In the printing properties, on the paper select tab, change the paper tray from automatic to by pass tray

Posted on Jun 23, 2009

  • 80 Answers

SOURCE: Our Sharp MX C311 gives

sounds like your NIC card is bad, no network cable plugged in or the network port in the wall is not an active network port.

Posted on Nov 10, 2011

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There is an error on the screen which says "remove paper from the paper tray" and there is no paper to be removed. What can we do?

G'day, I know the answer from much investigation. you see I had the same problem "Remove paper from center tray". This fault occurred after a weekly wipe down of all moving parts to prevent the print rollers from becoming "Sticky" (with residual toner). I could not work out this fault I read the above answer and spent at least 40 minutes pressing prox switches and messing around with tray setup, and nothing the fault still appeared. then I decided to read the manual, and... Guess what NOTHING on the specific "Remove paper from center tray", but what I did find is that the "Center tray is non other than the Output Tray, you know, The Spot where your new fresh printed paper comes from. If you get a torch or light and look inside you will see two leavers (one double leaver and one single leaver). The single middle leaver is your problem, it senses to see if the "center tray' is full so that it can stop printing to avoid a problem. this center leaver comes unattached, all you need to do is clip it back into its home position. Straightaway your problems will go away. Cheers McHaggerty

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