Question about Microsoft Wireless Mobile Mouse 3000

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Microsoft Wireless Mobile Mouse 3000 shuts down my computer

It sounds bizarre, but once in a while, when I plug my mouse in, my laptop will instantly turn off completely. Other times, the screen turns black and it makes a sound like it's about to restart, but then nothing else happens. How can I fix this?

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  • Anonymous Apr 24, 2009

    I have the same problem I returned it and got a new one works ok now.

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  • 224 Answers

This is the sign that mouse if faulty because if the laptop detects a threat from the USB ports, usually power related, to protect the parts, it turs off.

Advise to change the mouse...

Posted on Mar 11, 2009

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Posted on Jan 02, 2017

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1 Answer

How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


Hope this helps

Sep 26, 2012 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My Microsoft wireless mobile mouse 3000 isn't responding, both the lights are on (the receiver and mouse) but its not tracking on my laptop screen. I tried re-syncing it buy not luck. I also tried...


Make sure there is nothing touching the trackpad on the laptop, as that will stop the mouse functioning correctly.

You could also try attaching the receiver to a different USB port on the laptop, to make sure it isnt a dead USB port.

Lastly, you could try downloading and re-installing the drivers from http://support.microsoft.com/kb/258785

Aug 22, 2011 | Microsoft Wireless Mobile Mouse 3000

1 Answer

How do I connect this mouse to my computer?


the mouse is wireless. If you bought the mouse from a store it should have came with a dock, that connects via USB to your PC/Laptop etc.. The dock will be plug and play, which means as soon as you plug it into your PC it will pick-up the device and automatically begin to install the drivers for the device.

Once you have plug the usb dock in, and it has installed the drivers. Aslong as the mice has a charge it will be ready for use.

Nov 16, 2010 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft Wireless Mobile Mouse 3000 can't connect!!


well doae the mouse run on batteris if thas the case then you just new batteris

Feb 15, 2010 | Microsoft Wireless Mobile Mouse 3000

1 Answer

I have a microsoft wireless mobile mouse 3000. I


try to look at if you plugged it properly. or bring it where you bought it and ask your question to them

Dec 20, 2009 | Microsoft Wireless Mobile Mouse 3000

2 Answers

Need to install new mouse microsoft 3000 wireless ~ have windows vista, gateway desktop.... put battery in mouse, lighting up, what is problem?


Hello you should have a transmitter pluged into a usb port on your computer,There may be a button you need to push and hold down for a few seconds on this unit.there may also be a small hole on the bottom of your mouse you can push with the tip of a pencil. Doing this will reconnect your mouse to the computer.If this fails unplug the transmitter from the computer and shut it down reconnect it and restart the computer.

Dec 09, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Microsoft mouse 3000 doesn't work


I email you idiots to fix a problem not to buy another product. Why should I buy a premium plan from you. With any luck it probably won't work either. Yes I did fix the problem. I threw the worthless mircosoft wireless mouse 3000 away. Problem solved

Aug 24, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

Mouse won't allow laptop to go into sleep mode


Unplug the USB port when it is not in use. It will also save the battery which die quickly if left plugged in to PC.

May 29, 2009 | Microsoft Wireless Mobile Mouse 3000

1 Answer

My computer will not go into standby mode when I'M using MS Notebook Optical Mouse 3000. I use WinXP.


cuse mouse dontlike standy by mode sum mouses cant do it unless u manaual config deep inside windows to make it under vista avacaed powerr ocntrols xp ect if avb u do not wnan sleep a not book u wann shut it down never sleep a notboook over night always shut down use on hard surface ok or else heat kill it

Oct 07, 2008 | Microsoft Wireless Optical Mouse

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