Question about HP (A2839B) Mouse

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Mouse doesn't recoonect

I unplugged my mouse, reconnected the to the usb port, pushed connect button--nadda. the light is on, but not on the reciever when I move the mouse. receiver will flash when I plug it in

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  • mike mench Mar 11, 2009

    that did'nt work, but thanx

  • mike mench Mar 11, 2009

    Hp m971au and if U can give me the steps to reinstall it I'm a computer dummy

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With the usb plugged in, restart the computer. If you move the usb mouse from port to port while the computer is on it may not recognize it. I hope this helps and please let us know. Please rate. Thank you.

Posted on Mar 11, 2009

  • Timothy Bright Mar 11, 2009

    Is your mouse working yet? If not you may want to try and reinstall the driver for the mouse. If you could inform me on what kind of mouse it is (make and model) I could look up the driver for you.

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  • Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
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also make sure that your usb point is correct....
make sure that the mouse u purchased is working....

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Most likely you need to re-sync the device

  1. Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers. Use the following steps to resync the devices:
    NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.
    1. With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
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    2. Press and hold the recessed connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position.
      NOTE: If problems persist after resetting AND there is another wireless keyboard or mouse near, use these steps again, holding down the keyboard or mouse button for ten seconds. Doing so may give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same number.
    3. Press the Connect button on the receiver again until the activity light flashes.
    4. Press and hold the recessed button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure the connect button does not stick in the depressed position.
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