Question about Lexmark OfficeEdge Pro 5500 Inkjet All-in-One Printer
Removed paper pressed ok and paper jam still shows unplugged then plugged back in still showed paper jam when there is none
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Posted on Jan 02, 2017
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
Posted on May 28, 2008
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 03, 2009
SOURCE: paper jam
Probably one of the sensors on the fuser is not working correctly. There are two sensors on the back of the fuser that move when the paper exits the fuser. Remove the back of the printer when the printer says there is a jam and move the sensors to see if the error goes away. If so you may have to replace the fuser unless you can just replace the defective sensor.
Posted on Jun 17, 2009
message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.
Posted on Sep 17, 2009
It's a possible worn out pick tires, bad pick arm or fuser issue. For the pick tires, you can use the other side of the tires by removing it flipping it. To remove the pick tires, refer to the guide below: If it's the pick arm or the fuser, it calls for a replacement. But I hope that the pick tires would resolve the problem. If you need more assistance, just leave a comment so I can get back to it.
Posted on Apr 12, 2010
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