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RELOADED XP HI NOW I HAVE NO SOUND , MEDIA PLAYER SAYES NO AUDIO HARDWARE AVAILBLE ,SOUND AND AUDIO DEVICE PROPERITIES STATES NO AUDIO DEVICE , THE C MEDIA AC97 AUDIO DEVICE PROPERTIES DEVICE STATUS STATES DEVICE CANNOT START CODE 10 . MY PC IS A SYSTEMAX AMD ATHLON XP 1473MHZ . GIGABYTE TECHNOLOGY MOTHERBOARD. PCI BUS 0 DEVICE 17 FUNCTION 5 .CMEDIA AC97 AUDIO DEVICE VER 5.12.1.50 HOPE THIS INFO CAN HELP YOU TO HELP ME Last week I did a Windows update (from the Start Menu & selected everything available). Following this, the sound disappeared the PC. Checking further, I discovered on the Device Manager that there was a yellow triangle containing a black exclamation mark next to the Sound Card. Checking Properties, I found that the affected area was PCI Bus 0, Device 17, Function 5, with a Code of 10 indicating that the device would not start. I checked through a whole series of different correspondence areas on Google related to this seemingly common problem. The consensus appeared to be that the driver needed replacing. Consequently I went to one of the companies (Driver Detective) advertising that they could do a scan, indicate which drivers were out-of-date, and needed replacing. I (mistakenly?) paid $39.95 for the service (I am currently out of work, and I cannot afford to be buying products that do not work properly). I ran the scan, uninstalled the existing driver, and then ran the job which produced the new driver (there is an application called WDM_A406 involved). Previously I had the standard VIA AC 97 Audio Device, now I have Realtec AC97. The device seems to be installed automatically in the Device Manager on starting the PC. It is now in the Device Manager accompanied by a yellow triangle containing a black exclamation mark as above, and exactly the same PCI Bus details as above! In other words I have exchanged the device and got exactly the same problem! Other issues arose from what I saw on the discussion boards on this issue. One is that I may at some point have to update BIOS - how do I access BIOS, if needed, as Windows starts up automatically when I start the PC? Other Details: Computer Type: Millenium 3000 Article Number: MIL - XP2000 Mainboard: AMD Athlon XP Processor: AMD Athlon XP 2004 If you require any other details, please ask.

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  • tonysh Mar 21, 2009

    Ref your reply:



    "Hey you just right click on that yello sign device and then select update driver. After that specify the setup location".



    Been down this road. The recommended route does not work ("install software automatically"), as for some reason the system cannot find the new driver.

    The second solution "select a software device from a list or specified source (experienced users only)" brings me to a choice between offering a directory to use and selecting my own driver.

    The first of these again fails as it seems incapable, again, of locating the driver anywhere (the only relevant directory appears to be C:\Programs:\REALTEKAC97 - but this does not work).

    The second offers me a choice of the drivers, current (REALTEK 97AC) and previous (VIA 97AC). Select the REALTEK alternative, the job runs for a time and then produces an error message "The Device cannot be started (Code 10).

    (NB - I am in Germany, and I am translating from German to English, so the messages may not be exactly worded like this in English, but this is the meaning).



    "If its not successful then download the latest driver and remove your old driver and after that install the latest driver".

    I may sound a bit stupid, but this is what I believe I did in the first place. Rather than having the old driver (VIA AC97) marked on the Device Manager with a yellow triangle, the new device (REALTEK 97AC - which the system loaded automatically without my assistance) was loaded on to the Device Manager with the same yellow triangle (and the same error message on Properties).

    The question arises - I see how to uninstall the drivers, how do you remove them entirely (if you need to - do you need to)? Is this part of the problem, and I am still not quite getting it?

    "Please note that after each installation you restart your machine." I am doing that, but the device manager still produces the yellow triangle and the same error message.



    There is something that I am missing, obviously (with the sequence of events maybe?). Any further help would be appreciated.

  • tonysh Mar 22, 2009

    Ref your reply:

    "Hey you just right click on that yello sign device and then select update driver. After that specify the setup location".

    Been down this road. The recommended route does not work ("install software automatically"), as for some reason the system cannot find the new driver.
    The second solution "select a software device from a list or specified source (experienced users only)" brings me to a choice between offering a directory to use and selecting my own driver.
    The first of these again fails as it seems incapable, again, of locating the driver anywhere (the only relevant directory appears to be C:\Programs:\REALTEKAC97 - but this does not work).
    The second offers me a choice of the drivers, current (REALTEK 97AC) and previous (VIA 97AC). Select the REALTEK alternative, the job runs for a time and then produces an error message "The Device cannot be started (Code 10).
    (NB - I am in Germany, and I am translating from German to English, so the messages may not be exactly worded like this in English, but this is the meaning).

    "If its not successful then download the latest driver and remove your old driver and after that install the latest driver".
    I may sound a bit stupid, but this is what I believe I did in the first place. Rather than having the old driver (VIA AC97) marked on the Device Manager with a yellow triangle, the new device (REALTEK 97AC - which the system loaded automatically without my assistance) was loaded on to the Device Manager with the same yellow triangle (and the same error message on Properties).
    The question arises - I see how to uninstall the drivers, how do you remove them entirely (if you need to - do you need to)? Is this part of the problem, and I am still not quite getting it?
    "Please note that after each installation you restart your machine." I am doing that, but the device manager still produces the yellow triangle and the same error message.

    There is something that I am missing, obviously (with the sequence of events maybe?). Any further help would be appreciated.

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10 Answers

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Hi there.
Have you tried a Microsoft update to see if they detect the sound device?
To do this click on the start menu, on the top right hand side you will see "Microsoft update" just click on that and it will connect to Microsoft.com, providing your operating system passes Windows Genuine Advantage it will allow you to scan for updates, it will come to a screen that says with 2 options, select "custom" it will scan for service packs first and ask you if you want service pack 3, if it asks this select "review other updates" it will scan the computer again, if it pick up any hardware is will say so on the left hand side of the window.
If hardware is detected look down the list for any audio devices and check the box, and download the updates and driver, restart your computer and see if the sound works.
If not post back please.

Good luck and thanks for using FixYa!!

Posted on Mar 22, 2009

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  • 300 Answers

Its the hardware problem in *********** board of the pc.that has to be repaired.as it is circuit short.so the software you are loading is not getting detected.as the software is proper.just get the board repaired.

Posted on Mar 22, 2009

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Hi tony,
  Sorry for being offered so many solutions that might not linked with your issue.
Whenever you reload XP, you need to download sound drivers unless you would not be able to get sound. 
 On xp, vinyl might not work as its an updated version.
 The only compatible would be realtek.


Download the driver from below mentioned link :-

http://www.softwarepatch.com/utilities/ac97.html

Once downloaded, restart the system and it would be fixed.
Thanks for using Fixya and do rate this as Fixya as a part of appreciating my reply.

Posted on Mar 20, 2009

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I can get you the right driver you need. But I need to know the device PNP ID.

press start and then run, (or press the windows key and press r) write in msinfo32. Then open components and then problem devices.

RELOADED XP - ccbfe3a.jpg

The info will be shown in the above area. Please accept the solution and send me the details and I'll make sure you have the right drivers.

Posted on Mar 20, 2009

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The BIOS is accessed during startup of the system (If you see the Windows loading screen, you missed your window to access the BIOS.) During startup your motherboard will print a message on the screen comparable to this:

Press F1 to enter Setup.

By pressing the key associated with the message (F1) you can enter the Motherboard setup, also known as the BIOS. In here you can change settings pertaining to how your system runs, however you should be very careful as messing up a setting could cause system nightmares.

Updating the BIOS is an entirely different matter. You either burn the BIOS .ROM file to a spare CD, or you use a 3 1/2" floppy drive to place the BIOS .ROM file on to. Afterward you would stick the CD-ROM or the Floppy disk into the CD-ROM drive or the 3 1/2" floppy drive and shut down. Now upon restarting you would tell the system to boot off of the CD-ROM or the 3 1/2" floppy. Once it boots you would send the system a command to flash (update) the BIOS.

Updating the BIOS can be very dangerous. If for some reason the power fails during a BIOS flash you have lost your motherboard and will need to replace its ROM chip. If for some reason you update your BIOS using the wrong .ROM file, your motherboard will once again be dead requiring the replacement of the ROM chip. So caution should be exercised when choosing a BIOS and when flashing your BIOS.

Now as to your sound issue, obviously my first suggestion would be to update its drivers. You can do this for free by visiting the website of the manufacturer who made your motherboard. They will provide the real drivers to your sound-device. If, once again, it fails. Yes, you might want to try to update your BIOS.

Posted on Mar 11, 2009

  • Peter Steiert
    Peter Steiert Mar 20, 2009

    Could you tell me who made your computer? Dell, HP, Compaq, Gateway, etc...?

  • Peter Steiert
    Peter Steiert Mar 20, 2009

    By knowing we might be able to locate your computer's drivers on the manufacturer's website.

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If your computer is not listed above, there are some common key functions that can be used to access the computer's setup (BIOS) on most brand name computers.

    Caution: Incorrect BIOS settings can keep your computer from working correctly. Keep a list of changes made to the BIOS in case you need to restore a previous setting. Contact your computer manufacturer for questions regarding the BIOS.
Many computers display BIOS access instructions while the computer boots. Pressing a key or a combination of keys before the Operating System begins to load will access the BIOS. Some common keys are ESC, F1, F2, F10, Ctrl-Del or Del. For more information, check the documentation that came with your computer to find out how to gain access to the computer BIOS.
    Note: If you are still unable to access the computer BIOS, please refer to the documentation that came with your computer or contact your computer manufacturer for more information.

Posted on Mar 11, 2009

  • 1 more comment 
  • mohammed marika thambi
    mohammed marika thambi Mar 11, 2009

    Computer vendor and Mother

    Board manufacturers customize their BIOS to
    the individual specifications of the mother
    board. Care must be taken when applying a
    BIOS update. A BIOS update should be applied
    to the exact make; model; version; etc.
    specified in the update description.


    Applying the BIOS update to the wrong BIOS
    chip can render the system unbootable and
    could necessitate a Mother Board or BIOS chip
    replacement.


  • mohammed marika thambi
    mohammed marika thambi Mar 11, 2009
  • mohammed marika thambi
    mohammed marika thambi Mar 11, 2009

    You may need to access the BIOS setup utility for
    a number of reasons like managing memory settings, configuring a new hard drive,
    changing the boot order, resetting the BIOS password, etc.

    Entering BIOS is actually very easy once you determine which key or
    combination of keys on your keyboard to press to access BIOS.

    Follow the easy steps below to access the BIOS setup utility on your
    computer.

    Difficulty: Easy
    Time Required: Accessing the BIOS setup utility for your computer usually takes less than 5 minutes
    Here's How:


    1. Turn on your PC or restart it if it's already on.

    2. Watch for a "entering setup" message in the first few seconds after
      turning on your computer. This message varies greatly from computer to computer
      and also includes the key or keys you need to press to enter BIOS.

      Here are some common ways you might see this BIOS access message:


      • Press [key] to enter setup

      • Setup: [key]

      • Enter BIOS by pressing [key]

      • Press [key] to enter BIOS setup

      • Press [key] to access BIOS

      • Press [key] to access system configuration

    3. Quickly press the key or keys instructed by the previous message to get into
      BIOS.

      Note: You may need to press the BIOS access key several times
      to enter BIOS. Don't hold the key down or press it too many times or
      your system may error or lock up. If that happens, just restart and try
      again.


      If you don't catch the key sequence needed to get into BIOS, check out the tips below or reference one of these lists:



      BIOS Setup Utility Access Keys for Popular Computer Systems

      BIOS Setup Utility Access Keys for Popular Motherboards

      BIOS Setup Utility Access Keys for Major BIOS Manufacturers


    Tips:

    1. See a picture instead of a message? Your computer may be configured to show your computer's logo instead of important BIOS messages. Press Esc or Tab while the logo is showing to remove it.

    2. See the message but didn't catch which key to press? Some computers start too quickly to see the BIOS access message. If
      this happens, press the Pause/Break key on your keyboard to freeze the screen during startup. Press any key to "unpause" your computer and continue booting.

    3. Having troubles pausing the startup screen? If you're having problems pressing that pause button in time, turn on your computer with your keyboard unplugged.
      You should receive a keyboard error which will pause the startup
      process long enough for you to see the keys necessary to enter BIOS!

    4. Accessing the BIOS is independent of any operating system on your computer because the BIOS is part of your motherboard
      hardware. It doesn't matter if your PC is running Windows XP, Windows
      Vista, Linux, Unix, or no operating system at all - any instructions
      for entering the BIOS setup utility will be the same.


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You need to give me the motherboard number, so that I can locate the right driver for your audio card.

Posted on Mar 11, 2009

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  • 158 Answers

Hey you just right click on that yello sign device and then select update driver. After that specify the setup location.
If its not successful then download the latest driver and remove your old driver and after that install the latest driver.
Please note that after each installation you restart your machine.

Posted on Mar 11, 2009

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  • 916 Answers

Right click on the yellow !
Then click on update driver
Choose yes this time only
Click on next

Posted on Mar 11, 2009

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4 Suggested Answers

SOURCE: RELOADED XP

yes, install new drivers, ****.

Posted on Feb 21, 2008

coolcat_12
  • 259 Answers

SOURCE: RELOADED XP

Try getting drivers for the divices that are not working Most drivers I get are on the web site driverguide.com but you need to register and it is free

Posted on Jan 22, 2009

uzi9mmauto
  • 17 Answers

SOURCE: my sound

This site has EVERY Driver for your Compaq. http://xp4compaq.webs.com
In fact its dedicated solely to Compaq SR2150NX Model. I hope I helped..
The sound idea is usually solved this way: You need to open START- Then CONTROL PANEL-SYSTEM- Click HARDWARE Tab- Then Open Device Manager. Scroll to Audio Device (If You see a Yellow ? mark go to #2) Now Click & Delete Driver or Uninstall. RESTART PC- (Drivers Usually Reload + You Get Sound Back) #2: You have NO Driver (or Incorrect Driver) Click Update Driver + Go Online to Get New Driver.

Posted on Dec 14, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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