Question about Monarch Paxar? 9855 Label Printer

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Left side of roll ticket doesn't print.

When printing fashion bar code roll tickets, I get a line down the left side of the ticket that doesn't print. I checked the setup and everything looks fine, no creases in the ribbon or anything. I tried a wide ribbon cartridge and narrow one and both do the same thing. Just makes it difficult to read sometimes. Any help would be appreciated.

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There is a chance that your printhead pressure isn't correctly set. You might have on set to narrow and the other to wide.

Look at the top of the printhead and you'll see what appear to be screwheads. They are for pressure. Adjust these to see if they fix your issue. It's like having one side of your ph not touching the print media. If this doesn't fix the issue, call their tech support at 1-800-543-6650

Posted on Jun 25, 2010

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You have a bad printhead. Shut off the printer and as it reboots check out the display. It'll probably flash "765 printhead error" as it boots up.
The printhead needs to be replaced.

Posted on Apr 15, 2009

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How do I adjust Barcode on the price tickets?


<p> <p> <p>Bar codes are created using the software to generate bar code and printed on price tags with bar code printers. Tickets barcode typically contain product information and pricing, but there are times when prices should be adjusted to produce a product more salable. Establish a barcode on a price tag, generating a new image of the barcode using a computer, print the barcode image and paste the image printed on the sticker price. <br /> <p><br /> <p>1. A site of a software program that allows you to create an image of the barcode (see Resources) to download. <br /> <p><br /> <p>2. See the homepage of the site and watch the program interface. Choose the type of barcode you want to generate from the list displayed. Enter the information you want to encode the space provided. Click "Generate barcodes" to create barcode images. See the image and right click on it to a drop-down menu to display. Click "Save image as" the image of the barcode on your local computer store. <br /> <p><br /> <p>3. Place a sheet of paper label on the computer printer. Open the folder where the image of the barcode. Right-click on the image of the barcode that you saved and click on "Print" from the menu bar to print. <br /> <p><br /> <p>4. Cut the bar code printed on the price tag to match, and stick it in the bar code on the old price. Scan the barcode with a barcode scanner and check the data sent to your computer. <br />

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your label length is set incorrectly, there are 2 things it could be
1) your software is telling the printer the label length is longer then the current labels, even if the label size is out my a single millimeter the printer will give you this issue of feed an extra label. you need to change this in your software. you can set a label size smaller then the current label size and it will work correctly

2) you software is not setting a label length and so the printer is going off its internal setting, to recalibrate hold feed and power up the printer letting go after the light starts flashing

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