Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

How do I solve the "scanner failure power off and on again" message for an h.p. 6110 officjet all-in-one printer/scanner/fax?

Error message reads: scanner failure: turn power off then on again:

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,679 Answers

Hi Paul,

Scanner Failure usually results in Hardware Failure. However there is one step you can try. Try connecting the printer directly to wall outlet or any other power outlet and the issue should be resolved.

Regards,
Sean

Posted on Apr 23, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

map9966
  • 2351 Answers

SOURCE: Office Jet K60xi Scanner Failure

Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

Posted on Apr 25, 2008

khanmohammad
  • 188 Answers

SOURCE: HP 7140xi scanner failure error

Hi,

Please click on the web link given below and perform the steps as given in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00787271&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

For further information contact HP chat support, its free of cost.
CLick on the web link to chat with HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Posted on Mar 25, 2008

Riztech
  • 731 Answers

SOURCE: ERROR MESSAGE APPEAR AFTER PRINTER PREPARATION OCURING. THE ERROR MESSSAGE THAT APPEAR , INK SYSTEM FAILURE. INK SYSTEM HAS FAILED. UNABLE TO COPY, RCEIVE FAXES OR PRINT. REFER TO DOCUMENTATION. ERROR

Hi,

Ink System Failure is a Hardware Issue, which indicates that the Ink Delivery system failed to initialize.

I suggest you to perform the below the troubleshooting steps, if it doesnt fixes, then the printer need to be serviced or replaced.

1.Turn OFF the printer, unplug the power cable and the USB from the printer.Then Press and Hold the ON/OFF button for 1 minute and then reconnect the cables and try again.If it doesnt fixes, goto next step.

2.Remove the ink cartridges, Turn the printer OFF and Unplug all the cables from the back of the printer.Connect the Printer directly to the wall outlet.Turn it on and wait until u get a prompt to insert the ink cartridges.If it didnt work, go to step 3.

3.Remove the ink cartridges again and close the access door.Disconnect the power cable while the printer is ON.Now Press and Hold the OK and CANCEL button.While Holding the OK and CANCEL button insert the power cable and continue holding the button until u get a message "NVM Reset" or untill the printer goes OFF.Then release the buttons and press ON/OFF button.

4.If you still get the same error, then the printer needs to be serviced.

Thanks
Riz

Posted on Apr 17, 2008

SOURCE: HP PHOTOSMART 7180 ALL IN ONE

how to reduce the baud rate in all in one printer

Posted on May 03, 2008

adonscott
  • 106 Answers

SOURCE: scanner failure hp 6110 - Noise and stuck head

Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

Posted on Jul 21, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

2 Answers

Wont send message. Error no 442


This error indicates that the receiving machine (receiver) cannot receive the fax you just sent. The reasons might be unexpected shutdown of the machine (Receiver's machine) just before it completely received [or partially printed] the file you had sent or power failure during the process.
Another reason is, when we send color fax from Hp machine to another Machine (non-hp), this happens due to incompatibility issue.
Solutions are;
1. Restart both the machine after deleting the recently sent/received fax.
2. Send black and white only, not color.
3. Try again after the phone line seems not much busy which means when there's better transmission capability.

Good luck.

Thanks for using FixYa.

Jul 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner failure


The message 'Scanner failure' displays on the control panel of the product. This error can occur when the product is warming up after you turn it on. Please visit the below mentioned link.
If still face the problem then need to contact the hardware vendor.

Aug 05, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp officejet 6110 all-in-one


maybe you could try to reinstall the driver?

Oct 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner failure hp 6110 - Noise and stuck head


Hi,

the error message refers to the hardware issue of the printer. Below is the document that i need you to follow to somehow resolve your issue.

CLICK HERE==>> DOCUMENT

Please let me know if the document that i gave to you resolves your issue.

thank you so much.

adonscott

Jul 19, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP officejet 6110 all in one scanning


LOOKS LIKE YOU HAVE A MECHANICAL PROBLEM , need to check the motor , guidance path where the bright light travels , needs to be serviced , hope this helps

May 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scan Error Message


Hey there Shawn. Your OJ 6110 has a scaner crash. You have to replace the scaner craddle at a Authorised HP Service.

Mar 28, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP officeJet K series scanner failure power off and on again


Hi.

The "Scanner System Failure" error occurs if the scanner bulb is not heating to the correct temperature or there is some other issue with the scanner hardware

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Hope, this solution would work for you.

Regards,
Lawrence

Jan 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Errors


Hi Jean, The issue can occure only when the HP printer is not gettting enough power supply or the scanner bulb is not getting heated up properly.. You can isolate the issue by directly connecting the printer to wall jack and powerup the printer and try to make a copy so that we can check the copy function as the copy,scannig and FAX use the same scanner bulb to performe all functions.. If the copy does'nt work try to lift the scanner lid and check if the scanner bulb is lit and the scanner machinasium is moving fine or not .. lift the lid and press scan button to check the functionality. If the printer is connected to a surge protector or power strip this will some time fail to provide the required power supply to the printer so connect it to wall outlet and check with the issue.. There is also a FIRMWARE UPDATE RELEASED BY HP to fix the some of the scanner failure and receving faxes issue with HP 6110 All-in-one Here is the weblink to download and install the firmware update just click on the link to open the download page and then click on download and select save to save the patch to computer and run it to install the update make sure that the printer is connected and turn on while installing the patch The link to download: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14700-3&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en Hope this will fix the issue.. If the issue is with the scanner failure message try the instruction in the below weblink: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00787271&cc=us&lc=en&dlc=en&product=79477&dlc=en&lang=en Wish you success Jean Regards, Barret

Sep 24, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Problem with hp OJ 6110


Yea, read http://www.fixyourownprinter.com/forums/printer/22386 it will walk you through every step.

Aug 14, 2007 | HP OfficeJet 6110 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 6110 All-In-One InkJet Printer Logo

495 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...