Question about Gateway DX4380G-UW308 Small Form Factor Desktop PC with AMD A6-5400K

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It turn on and get to the login screen and then black screen and computer won't turn on

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  • Gateway Master
  • 7,627 Answers

Your Graphics may be gone? If the computer will not boot, no fan, nothing, it cound be the PSU, i'm not sure if you machine has a in-line fuse, but it's worth checking. This is a relatively new machine, right? Is it under warranty? Try here for Gateway support, perhaps it's a known issue: http://gateway-us.custhelp.com/app/answers/list/?cmpid=topnav

Posted on Apr 19, 2013

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