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Resetting my mitel 8528 voicemail

My phone is not adding me to the company directory and states that my extension is invalid when someone tries to leave me a voicemail.

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Posted on Jan 02, 2017

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ynotphone
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SOURCE: Mitel superconsole 1000

Yes, there are things you can do to clear the locked out phone.
~ The locked means something is wrong with the phone -or- wiring to the room from the Mitel system...

Locked out is like leaving your phone off hook too long, you get that irratating beeping noise, then when the beeping stops, the phone is locked out to save power going to the set.

Ok ~ the first thing I would try, go to the set and play with it, hang everything up and test to see if you can get dial tone... the next thing is change out the telephone set, and test.

If you changed out the telephone set, and there is still a trouble, there maybe a wiring issue, in which case you will require a cable tech to test connectivity...

Posted on Mar 24, 2009

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SOURCE: mitel 5220 ip phone locked out

Make sure that it is a Dual Mode 5220. If it is you can use it as a SIP extension. It wiill say it on the back of the Mitel phone next to the 5220.
If it is a dual mode phone you can purchase a sip trunk from a provider and then would be able to use the phone.
When you boot up the phone hold the blue super key while the phone boots, hit the no softkey till you get to phone mode. Hit yes it will allow you to change the phone from minet to sip. This should get you started in the right direction.

Posted on Sep 09, 2009

  • 37 Answers

SOURCE: Log In Mitel 5212 IP Phone trouble

you will need to send an email to the system administrator asking for your login information.

Posted on Oct 14, 2009

  • 1 Answer

SOURCE: reset voicemail password

Just enter 0000 fron the phone.

Posted on Feb 04, 2010

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SOURCE: How do I set up

Assuming you have the Embedded Voicemail... dial the Voicemail access number... it should recognize your extension number and prompt for a passcode - the default is 1111. Follow the prompts to set it up.

If the mailbox is already set up from a previous user, have your administrator reset it.

Posted on Apr 22, 2011

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1 Answer

Mitel 5330e IP phone. Saying voice mailbox is full on an extension when someone rings the number but when pressing the voicemail button it says I have no messages


Try to dial voice-mail, press star and manually enter the extension and pass code. You could have another mail box notifying that phone

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How to change voicemail greeting on Mitel 5330


If you want to change your voicemail greeting, go into your voicemail and press 4 on the keypad. This is usually the number for personal options such as Voicemail greeting, name in the directory, and changing your voicemail password. If you need more specific instructions just let me know and I'll be happy to help.

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Message ligth blinking and there is no message


You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

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Message light blinking but no message there cannot remove message light


you have to log in to your account at the phone service provider and reset message waiting indicator. If you have a contract company managing your ip phone service, call them, and say you need the message indicator reset.

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1 Answer

How do I access my voice mail remotely? Mitel 5220


call the the Voicemail back door number, or your company's Auto Attendant (usually the main number), when you hear the auto attendant, press *, then enter your mailbox number (usually your extension number), then your password.

Good luck,
Mark

Jan 26, 2011 | Mitel 5220 IP Phone

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How do I set up voicemail on a mitel 5212 IP Phone


Assuming you have the Embedded Voicemail... dial the Voicemail access number... it should recognize your extension number and prompt for a passcode - the default is 1111. Follow the prompts to set it up.

If the mailbox is already set up from a previous user, have your administrator reset it.

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How to reset voicemail password on a Mitel superset 420?


contact your system admin or vendor to have the mailbox reset. The mailbox isn't inside the phone, it's a system that supports all the phones in your office/company.

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1 Answer

How to activate Voicemail on extensions


Adding Subscriber Mailboxes:

1 – Feature 983
2 – Log: = 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press MBOX
4 – Press ADD
5 – Mbox: enter mailbox number to be added
6 – Type:subscriber Press OK
7 – Ext: Dial station number (the mailbox and extension do not have to be the same, but for simplicity keep the same)
8 – Service class: Typical class is 1
9 – Name: Enter name (last name, first name) per letters on keypad. Dial as in texting for each letter. Press # to enter a comma between last name and first name.
10 – Directory?: YES or NO (for dial by name for company directory)
11 – Msg waiting: YES or NO (to enable “Message for you” display on phone press Yes)

After this set, you can pass by all the other information, since this is a basic setup for a mailbox.

Now that you created the mailbox, you still have to go into the programming to enable forwarding to voicemail.

Mar 30, 2009 | NorStar T7316E Corded Phone

1 Answer

Checking Voicemail Remotely.


You will need to call in to the Voice Mail hub extension directly, then press * to identify yourself as a user (on some systems you may need to press # or press * twice). The system will ask for your extension and password and you will be granted access. Your system administrator can inform you of which extension is the VM hub on your system.
This is what Christ at Mitel told me. I'm still trying to find out our hub extension number.

Aug 22, 2008 | Mitel Superset 4025 Corded Phone...

2 Answers

Resetting company voicemail


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting



took this from a guide i have, might help you guys out

Jan 07, 2008 | NorStar M7310 Corded Phone

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