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Why do we need to unscrew the coaxial cable while doing a power-cycle in a cable modem ????

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Posted on Jan 02, 2017

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SOURCE: Motorola SBG1000 No Power

My SBG1000, had the same issue. I had removed the cover and saw that the solder failed at the main power supply, simply re-soldered and it resolved. I think that a weak solder joint had plagued these units.

Posted on Jan 05, 2009

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1 Answer

How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((ยท)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

1 Answer

My modem won't stay on. When I plug it in, it powers up and shuts off about 30 seconds later


you might need to powercycle the rca modem unscrew the coaxial cable and also try to press and hold the reset hole for about 15 to 20 seconds. If you are using that modem for a long period of time you might need to replace it already or you might also need to contact the your ISP to check the signals if they are good to provide you connection it could not be a modem issue could be a possible line issue as well Thanks.
Adriambo Tambuyat

Sep 19, 2011 | RCA DCM425 DIGITAL CABLE MODEM (RCADCM425)

1 Answer

Request timeout is coming after 5 request when we ping WAP IP


HI,
If your internet connection is cable connection, then unplug the coaxial cable and power cable from the cable modem and then unplug the power cable of the router and then wait for 2 minutes then first plug in the power to the modem and the coaxial cable , wait until all the lights come up then plug the power cable of the router then it would work. you will be able to ping the WAN ip and will be able too go online.
Thanks & Regards, Prema.

Apr 12, 2011 | Computers & Internet

1 Answer

I'm having trouble connecting my emachine to a cable modem.


Turn off the computer before you begin making connections. Make sure the cable modem is up and running with your service before you attempt to make the computer connection.

  • 2 Connect the coaxial cable from the wall outlet into the back of the cable modem where it is marked "Cable" and has the male coaxial connection. Use an extension coaxial cable if necessary to reach the modem.
  • 3 Connect the CAT 5 networking cable from the cable modem where it is marked "PC" (or something similar) and connect the other end into the back of your computer where the networking card is. These connections are RJ-45 connections that look like oversized telephone jacks. If you also have telephone service through your cable provider, you will want to connect the telephone line into the port on the back of the cable modem marked "Telephone."
  • 4 Connect the power cord into the back of the cable modem and plug it into a power strip with power surge protection. The modem should power on by itself once it is plugged in. It will cycle through a power on self test and then make the connection to your cable Internet provider. Once the lights indicating power and cable are green, you are ready for Step 5. It could take several minutes for the modem to connect to your service provider.
  • 5 Turn on the computer and test out your Internet connection. Should your computer still have a problem connecting to the web you may need to reset your cable modem. You will find a small recessed button the size of the head of a ballpoint pen either on the back or front of the modem. This button will be marked "Reset." Pushing it once will allow the modem to reboot and reset all its connections. Turn off the computer before resetting the modem to allow the computer to flush all the networking connections out of its memory as well.


  • If the power goes out and your connection is not restored when it comes back on, always reboot the devices in this order: cable modem first, computer second. Keep the cable modem where it can get proper ventilation. Call your cable Internet provider if you get frequent interruptions to your cable Internet service and rebooting the modem does not solve the problem.

    Jan 21, 2011 | E-Machines eMachines Desktop PC

    1 Answer

    I have Belkin N150 Rouer. My internet is Time warner. It has no connection between the modern and Belkin router. How can I set up Belkin N150 Router to solve this problem?


    f the modem light keeps blinking, it means that the router hasn't been configured yet. Also, rarely, it can be an issue with WAN port/modem port on the router or the ethernet cable connecting the modem to router or finally, modem may not be working as its not applicable in this case(as you said).

    1.Connect comp.--(gray port) router (yellow port)--modem
    2.On the computer, open the router page by typing 192.168.2.1 in the address bar of browser

    NOTE : IF YOUR INTERNET SERVICE PROVIDER IS CABLE FOLLOW THE BELOW STEPS

    3.Under Internet WAN , SELECT the connection type as Dynamic.->NEXT
    4.On the far left column, click on "MAC address" under Internet WAN.
    5.Click on clone and apply changes and finally check Internet status
    6.If internet status > Not connected, we need to do a network power cycle
    7.For this, unplug the power from router, then from modem, then unplug the coaxial cable from cable modem.
    8. Wait for 60 sec, then connect the coaxial cable, then connect power to modem, wait for lights on modem to get steady, then finally, plug in the power to router.
    Now, you may see proper lights lit on the router.
    All my best wishes for a fast internet service through the router.

    FOR PPPOE OR DSL CONNECTIONS
    1.Under Internet WAN , SELECT the connection type as PPPOE ->NEXT
    2.ENTER THE USERNAME & PASSWORD PROVIDED BY YOUR IN INTERNET SERVICE PROVIDER
    3.CLICK ON APPLY CHANGES



    For any advanced help, revert asap!
    Thanks and regards,
    MILAN

    Jan 20, 2011 | Belkin Connect N150 Wireless Router...

    1 Answer

    I plugged all my cables from my modem to the router and the internet is still not wanting to work on my laptop. Im still confused as to which plugs go where.


    Hi,

    Please follow the physical connection setup to get your connection working,

    1. Connect the modem cable to the router in the yellow color slot

    2. Connect your computer to any one of the grey slot of the router

    3. If your Internet Service Provider is cable provider (like Comcast, Cablevision) , then
    unscrew the coaxial cable(TV cable) from the cable modem and unplug the power cable from the modem also unplug the power cable of the router then wait for 1min .

    4. After a minute first screw in the coaxial cable and the power cable to the cable modem and wait till all the lights comes up on the modem , then turn on the Belkin router.

    5. Then the light on the router will be Green , You will be able to access the internet .

    Let me know it it works!

    Thanks in Advance!

    With Regards,
    Prema.

    Jan 10, 2011 | Belkin Connect N150 Wireless Router...

    1 Answer

    Cmment utuliser ce modem


    1. Save your work and shut down your PC.
    2. Connect the coaxial cable from the coaxial jack in your wall to the coaxial port on the rear of the modem. Turn the connector clockwise until the cable is firmly connected to the modem. Gently tug on it to make sure it is connected.
    3. Connect the appropriate cable, USB or Ethernet to the matching jack on the rear of the modem. Connect the other end of the cable to the appropriate port on your computer.
    4. Connect the modem's power adapter to a surge suppressor or a dependable wall socket.
    5. Press the power switch on the front of the modem to turn it on. Power up your PC. If you opted to use the USB connection method, you may have to install the appropriate drivers. Check your owner's manual for specifics.
    6. Launch your web browser http://192.xxx.xxx to verify Internet access.

    Dec 04, 2010 | RCA Thomson Digital Cable Modem (DCM305R)

    1 Answer

    Modem light keeps blinking Have tried resetting. Restoring to default settings. If I hook the computer directly to the time warner modem I can acces the internet fine. Thanks


    If the modem light keeps blinking, it means that the router hasn't been configured yet. Also, rarely, it can be an issue with WAN port/modem port on the router or the ethernet cable connecting the modem to router or finally, modem may not be working as its not applicable in this case(as you said).
    How to configure the router for Time Warner?
    1.Connect comp.--(gray port) router (yellow port)--modem
    2.On the computer, open the router page by typing 192.168.2.1 in the address bar of browser
    3.Under Internet Settings, change the connection type as Dynamic.
    4.On the far left column, click on "MAC address" under Internet WAN.
    5.Click on clone and apply changes and finally check Internet status
    6.If internet status > Not connected, we need to do a network power cycle
    7.For this, unplug the power from router, then from modem, then unplug the coaxial cable from cable modem.
    8. Wait for 10 sec, then connect the coaxial cable, then connect power to modem, wait for lights on modem to get steady, then finally, plug in the power to router.
    Now, you may see proper lights lit on the router.
    All my best wishes for a fast internet service through the router.

    For any advanced help, revert asap!
    Thanks and regards,
    Arvind

    Jul 04, 2010 | Belkin F5D8236-4 Router

    1 Answer

    Angel


    In this case,we can do a power cycle of the router.steps to do a power cycle
    1.unplug the router power adapter and then the modem power adapter if its a cable modem then we should also unscrew the coaxial cable wait for 10 sec and then screw it and now plug the modems adapter first wait fir lights to be stable and then the routers power adapter.now check the lights.
    If power cycle doesnt resolve your issue then do a reset.restting a router is setting it to the factory setting so pls note the changes you have done in the netgear smart wizard page if any.
    steps:
    1.HARD RESET-you ll find a circular hole(reset button) at back panel of the router(see d chart on the router ).take a paper clip and press and hold for 30 secs and release it after 30 secs.
    2.FUNNY RESET-If the previous step doesnt work,then we have do the funny reset.Here press and hold the reset button for 1 minute simultaneously plug and unplug the router 3 times.
    Hope these steps solve your problem if not reply me and if this issue is solved pls rate me to improve my service.

    Jan 06, 2009 | NetGear WGR614 Wireless Router

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