Question about HP Pavilion zv5000 Notebook
This is a hard one to answer. I can say reinstall Windows. Abit harsh.
But there are boot discs that reset passwords.
I've said too much - some pc thief might be listening
Posted on Apr 19, 2013
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Posted on Jan 02, 2017
If this issue started with a motherboard error that appeared to be a faulty CMOS battery and then it started incorrectly detecting your memory and now is asking for a password it could be a faulty motherboard. If you are 110% you or anyone else has set a password on that laptop then I would say your motherboard needs to be replaced. It is a difficult process to reset admin passwords on most laptops due to a security chip that will prevent the trick of removing the battery from working. In all honestly if no one has set a password and the motherboard THINKS someone has then even if you reset the password you will still have issues. There is a small chance your CPU or RAM could be defective. But, again going back to it saying you have a password set that was never set. It just yells faulty motherboard unless someone has set a password without you knowing.
Posted on Jul 28, 2009
At this point, your operating system has crashed. Sadly, the recovery will not work at this stage. Your next option is to get all your information transferred to another computer and then install the operating system of your choice. You can contact us 24/7 at 800-595-3564 if you need further assistance.
Posted on Jan 18, 2010
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