Question about Metrologic Instruments MS9535 VoyagerBT Barcode Scanner

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My voyager bluetooth scanner makes a buzzing sound when I try to scan an item

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Posted on Jan 02, 2017

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SOURCE: ms9520 buzzez and then will not scan

The Razzberry Tone is what I'm hearing. Acording to the trouble shooting I should return the unit for repair. Thanks for you help!

Posted on Jun 07, 2007

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  • 7 Answers

SOURCE: Voyager 9540 Buzzing

Does the scanner show a red line to scan with?

If not, it sounds like the motor has failed (they have a motor inside to spin a mirror).

Unfortunately this is terminal for the scanner, but given that it is only 6 months old, it will hopefully be covered by your warranty.

Posted on Oct 18, 2008

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We are using a Metrologic MS9520 (keyboard wedge) with QuickBooks. It won't scan barcodes provided by Quickbooks, even though it's supposed to be compatible. We've downloaded about every driver, config,...


What I would first is to bring the barcode scanner back to factory defaults. To do this you will need the manual that came with the scanner, on the first page is a bar code that say "enter/exit configuration mode" scan that first and you will hear three beeps, then scan the bar code for "recall defaults" and rescan the bar code to "enter/exit configuration mode" then retry using your scanner, if this does not work bring up "notepad" on your computer and try to scan any bar code form any retail item. This should scan, if it does net then it could be a defective scanner. See page 2 on the manual link

http://www.posguys.com/download/voyagerprogramming.pdf

Nov 11, 2010 | Microsoft Metrologic MS9520 Voyager...

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Microsoft Metrologic MS9520 Voyager Barcode Scanner problem


If it is using the MX009 USB Cable it wont scan with the standard configuration. You will need extra configs such as enable Rs-232 Mode, Enable Xon/Xoff handshaking etc..
These can be found on the www.Metrologic.com website which will divert you to Honeywell website

May 25, 2010 | Microsoft Metrologic MS9520 Voyager...

1 Answer

Voyager 9540 Buzzing


Does the scanner show a red line to scan with?

If not, it sounds like the motor has failed (they have a motor inside to spin a mirror).

Unfortunately this is terminal for the scanner, but given that it is only 6 months old, it will hopefully be covered by your warranty.

Oct 17, 2008 | Metrologic Instruments MK9540...

1 Answer

MY METROLOGIC BAR CODE


What Is The Communication Method You used, usb or Kbw,

Aug 06, 2008 | Metrologic Instruments Metrologic Barcode...

1 Answer

Trouble shooting


The "car sound" could be an indication that the scanner is locked. Check the lock switch on the bottom of the scanner. Move the switch back and forth a few times and then leave it in the locked position. Another possibility is that you are scanning heavy items such as books. If too much weight is placed on the scanner glass, then pressure could be enough to prevent the scanning element from moving as it should.

The code 201 sometimes can indicate a power issue...meaning the scanner is not getting enough power. Try connecting the usb cable to a different port on the computer (preferrably directly to the computer and not through a USB hub).

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2 Answers

Metrologic USB Voyager scanner


refer the manual and scan the default barcode and scan the usb interface barcode properly.

Feb 01, 2008 | Metrologic Instruments 9520 Voyager

2 Answers

Ms9520 buzzez and then will not scan


Look at your user's guide on Pg 14, here is a online link for it: http://lib.store.yahoo.net/lib/barcodescannersdiscount/MetrologicVoyagerUG.pdf "Continuous Razzberry Tone with all LEDs off: If, upon power, the scanner emits a continuous razzberry tone, then the scanner has an experienced an electronic failure. Return the unit for repair to an authorized service center." Is the "Razzberry Tone" the low buzzing you refer to(?) Pg 24 has a "Trouble Shooting Guide" take a look at it too.

Jun 06, 2007 | Metrologic Instruments METROLOGIC VOYAGER...

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