Question about HP Office Equipment & Supplies
All works except for scanner - gives error message "Cannot communicate with scanner" in TWAIN window I am using windows 7 laptop with wifi connection to HP Laserjet M1217 MFP
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Posted on Jan 02, 2017
SOURCE: error 6 hp laserjet 1120 mfp
The problem is that the motor that drives the scanner probably overheated and because of the cheap plastic that HP used it melted important points that the motor relis on...so - remove the glas of the scanner(there are some screws - one of them hidden under the label of the panel,unhook the interface cable of the panel).Now you should see the scanner - flip it over and look at the motor exle and the gear that it should mesh with - they are not aligned at this time.To fix it i used 2 small pieces of plastic - sticked it under the motor so that it can not move in vertical direction anymore. Simply this is the solution that i used and it works just fine :) If you have any questions dont hesitate to contact me. email@example.com
Posted on Jun 15, 2009
SOURCE: My scanner error message
Whatever the error message you get, write it down and Google it, you will always find the solution. It has never failed for me. But be carefull some solutions could end up costing you.
Posted on Oct 22, 2009
Cable may not be connected correctly, try reconnecting the scanner cable. Or the scanning software is corrupted. Try uninstalling and reinstalling the software. Did your scanner ever work?
Posted on May 27, 2010
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