Question about HP LaserJet Pro CM1415fnw Color Multifunction Printer
Every time I try to print 20 pages or more my printer stops and displays "cleaning" for a short time. Then it says to press 'ok' to continue print, which then it does, but it happens several times during the print job. It is very frustrating to have to watch the printer and select 'ok' multiple times and the print job takes much longer than it should. Does anyone know what is causing this and any possible fixes?
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Posted on Jan 02, 2017
Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino
Posted on Nov 17, 2006
SOURCE: unable to cancel a job
Sounds like the printer spool is frozen.
Assuming you're using WinXP and logged in as an administrator (or with admin permissions)
Locate the "Print Spooler"
Right click on this and choose "restart"
This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..
You may need to repeat but that should at least get you back up and running with other print jobs again.
Posted on Jan 25, 2009
Go into your control pannel and open up "Printers". Right click on the printer you are using and select "Properties". In the box that comes up choose "advanced"
In the middle of the menu box there should be "Spool print documents so program finishes printing faster" below it is "Print directly to the printer"
Change the option to Print directly and then press Apply at the bottom, this will get rid of the "Serial Job Number" that comes up before printing. :o)
Posted on Feb 26, 2010
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This is the procedure I used for an MP470. It is basically a modified version of that previously posted for the MP460.
1. Disconnect the power cable.
2. Hold down "On/Off" button.
3. Reconnect the power cable.
4. With the power button still down, press the "Stop/Reset" button twice.
5. Release the "On/Off" button.
6. The printer is now in "factory mode".
- wait until "idle" is displayed.
7. Press the right arrow button (next to the "OK" button) repeatedly until "Shipping Mode 3" is displayed.
8. Press the "OK" Button
9. Wait until "Without Cleaning" is displayed and then presss the "Stop/Reset" button once. (I pressed the ok button after Stop/Reset button on my MP470).
10. A test page should print.
11. Open the cover.
- the cartridges should position themselves at the far left - the cartridge removal location.
12. Disconnect the power cable.
13. Remove both cartridges.
14. Close the cover.
15. Reconnect the power cable.
16. Press the "On/Off" button once.
17. Wait until a "Replace Cartridges" message is displayed.
- insert cartridges.
18. Wait until the printer is operating in its normal mode. The display shows the normal start menu (ie: Copy).
The ink levels have been reset.
- check by going to printer>properties>maintenance>view printer status
this is what i had to do to get it to work with canon mp460
1. Disconnect the power cable
2. Hold down power button
3. Reconnect the power cable
4. With the power button still down, press twice the "Cancel/Stop" red button
5. Release the power button
6. The printer is now in factory mode...(wait about 30 seconds until it says "idle")
7. Press the down arrow (next to the "OK" button) until it says "Shipping Mode 1"
8. Press the "OK" Button
9. Now with it displaying "Without Cleaning" press the power button
10. A test page should print
11. Now open cover
12. Disconnect the power again
13. Take both cartridges out like normal
14. Close cover
15. Reconnect power cable
16. Press power button
17. Replace cartridges
MP-160 is different from MX300 so I tried my best with it...
The main solution is to reset the entire printer:
1. Disconnect the power cable
2. Connect it while holding down the power button
3. With the power button still down, press twice the "Cancel/Stop" red button
4. Release the power button
5. The printes turns into a kind of factory mode...(wait for about 10 seconds, utils it says "Idle")
6. Press the ">" (next to the "OK" button) once."Shipping Mode 3"
7. Press the "OK" button.
8. Press "OK" again for "Without cleaning"
9. A test page will print..
10. Open the cover, like you are about to change the cartridges.
11. Disconnect the power cable again.
12. Take out both cartridges.
13. Close the cover.
14. Connect the power cable once again.
15. Turn the printer on.
16. Now just put the cartridges back...
1. Press & hold stop/reset button, and then press & hold [ON/OFF] button.
2. When Green power lit, leave stop/reset button & press twice stop/reset (see orange indicator).
3. Leave On/Off button. Printer in actually service mode.
4. Press stop/reset 4 times (see orange indicator) if not blink restart above process from top.
5. After press stop/reset 4 times successful press On/Off button 3 times. printer will off.
6. Press On/Off button
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