Question about HP LaserJet Pro CM1415fnw Color Multifunction Printer

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My HP CM1415fnw color laser says "cleaning" several times during print jobs.

Every time I try to print 20 pages or more my printer stops and displays "cleaning" for a short time. Then it says to press 'ok' to continue print, which then it does, but it happens several times during the print job. It is very frustrating to have to watch the printer and select 'ok' multiple times and the print job takes much longer than it should. Does anyone know what is causing this and any possible fixes?

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6ya6ya
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Posted on Jan 02, 2017

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El Duderino
  • 47 Answers

SOURCE: Flashing Lights on HP 690C - Won't Print

Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino

Posted on Nov 17, 2006

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SOURCE: unable to cancel a job

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Posted on Jan 25, 2009

  • 2 Answers

SOURCE: WHEN I GO TO PRINT TO MY HP J4550 THE JOBS GOES TO

Go into your control pannel and open up "Printers". Right click on the printer you are using and select "Properties". In the box that comes up choose "advanced"
In the middle of the menu box there should be "Spool print documents so program finishes printing faster" below it is "Print directly to the printer"
Change the option to Print directly and then press Apply at the bottom, this will get rid of the "Serial Job Number" that comes up before printing. :o)

Posted on Feb 26, 2010

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2 Answers

How do U clean my print head


  1. If it is still clogged, you can try to clean the printer head manually. Toclean the printer head, remove the ink cartridge from the printer. Moisten a cotton swab by dipping it in hot water or isopropyl alcohol, and then gently wipe the printer head. Do this repeatedly until it softens the dried ink.

Mar 03, 2015 | Lexmark Office Equipment & Supplies

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Ink System Failure Fix for Some HP Printers


<span><span>Hewlett Packard Ink System Failure Error Fix (tested C6180) </span></span> <ol> <li><span><span>Press and hold the "*" key. </span></span></li> <li><span><span>Press the "#" key and release both keys. Display should say "Enter Special Key Combo" </span></span></li> <li><span><span>Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M </span></span></li> <li><span><span>Press and release the right arrow button until the display says "System Configuration Menu". </span></span></li> <li><span><span>Press and release the "OK" button.</span></span></li> <li><span><span>Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", </span></span></li> <li><span><span>Press and release the "OK" button. </span></span></li> <li><span><span>Display should say "Hardware failure status: Clear. Press OK to clear". </span></span></li> <li><span><span>Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". </span></span></li> <li><span><span>Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. </span></span></li> <li><span><span>Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.</span></span></li> <li><span><span>Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer </span></span></li> <li><span><span>Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. </span></span></li></ol><span><span>I hope this helps</span></span> <span><span><br /></span></span> <span><span>Regards GM</span></span>

on Jul 15, 2011 | Office Equipment & Supplies

Tip

HP Photosmart C6180 Ink System Failure


<br /> Hi,<br /> <br /> <br /> Please perform the following steps and let me know the message that will be displayed on the printer.<br /> Press and hold the "*" key. <br /> Press the "#" key and release both keys. <br /> Display should say "Enter Special Key Combo" <br /> Press and release in sequence the "1", "2" and "3" buttons.<br /> Press and release the right arrow button until the display says "System Configuration Menu".<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",<br /> Press and release the "OK" button.<br /> Display should say "Hardware failure status: Clear. Press OK to clear".<br /> Press and release the "OK" Button. Message changes to "Hardware failure status Press Cancel to continue".<br /> Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.<br /> Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.<br /> Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer<br /> Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.<br /> <br /> If I could be of further assistance, let me know. <br /> Thanks,<br /> <br /> LETMEFIXIT

on Feb 04, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Why does my HP M451dn go into cleaning mode so often?


If you go into the menu settings option and scroll through the options, under system setup I believe on this model, you will see the setting to adjust.

Feb 10, 2013 | HP LaserJet Pro 400 M451dn Workgroup Color...

2 Answers

Both of my ink cartridges went out at the same time and i only replaced the black. now it has an error saying it will not print because i need to replace the color ink cartridge. but i'm trying to...


It depends on the model that you have. You can try one of the following to reset the ink counter and the printer will show a full color cartridge.

This is the procedure I used for an MP470. It is basically a modified version of that previously posted for the MP460.

1. Disconnect the power cable.
2. Hold down "On/Off" button.
3. Reconnect the power cable.
4. With the power button still down, press the "Stop/Reset" button twice.
5. Release the "On/Off" button.
6. The printer is now in "factory mode".
- wait until "idle" is displayed.
7. Press the right arrow button (next to the "OK" button) repeatedly until "Shipping Mode 3" is displayed.
8. Press the "OK" Button
9. Wait until "Without Cleaning" is displayed and then presss the "Stop/Reset" button once. (I pressed the ok button after Stop/Reset button on my MP470).
10. A test page should print.
11. Open the cover.
- the cartridges should position themselves at the far left - the cartridge removal location.
12. Disconnect the power cable.
13. Remove both cartridges.
14. Close the cover.
15. Reconnect the power cable.
16. Press the "On/Off" button once.
17. Wait until a "Replace Cartridges" message is displayed.
- insert cartridges.
18. Wait until the printer is operating in its normal mode. The display shows the normal start menu (ie: Copy).
The ink levels have been reset.
- check by going to printer>properties>maintenance>view printer status



this is what i had to do to get it to work with canon mp460
1. Disconnect the power cable
2. Hold down power button
3. Reconnect the power cable
4. With the power button still down, press twice the "Cancel/Stop" red button
5. Release the power button
6. The printer is now in factory mode...(wait about 30 seconds until it says "idle")
7. Press the down arrow (next to the "OK" button) until it says "Shipping Mode 1"
8. Press the "OK" Button
9. Now with it displaying "Without Cleaning" press the power button
10. A test page should print
11. Now open cover
12. Disconnect the power again
13. Take both cartridges out like normal
14. Close cover
15. Reconnect power cable
16. Press power button
17. Replace cartridges







MP-160 is different from MX300 so I tried my best with it...
The main solution is to reset the entire printer:
1. Disconnect the power cable
2. Connect it while holding down the power button
3. With the power button still down, press twice the "Cancel/Stop" red button
4. Release the power button
5. The printes turns into a kind of factory mode...(wait for about 10 seconds, utils it says "Idle")
6. Press the ">" (next to the "OK" button) once."Shipping Mode 3"
7. Press the "OK" button.
8. Press "OK" again for "Without cleaning"
9. A test page will print..
10. Open the cover, like you are about to change the cartridges.
11. Disconnect the power cable again.
12. Take out both cartridges.
13. Close the cover.
14. Connect the power cable once again.
15. Turn the printer on.
16. Now just put the cartridges back...

----

1. Press & hold stop/reset button, and then press & hold [ON/OFF] button.
2. When Green power lit, leave stop/reset button & press twice stop/reset (see orange indicator).
3. Leave On/Off button. Printer in actually service mode.
4. Press stop/reset 4 times (see orange indicator) if not blink restart above process from top.
5. After press stop/reset 4 times successful press On/Off button 3 times. printer will off.
6. Press On/Off button

Aug 30, 2011 | Office Equipment & Supplies

1 Answer

Error 5100. the ink cradle moves on start up, the ink cartridges are brand new. Won't print a thing... "Check Printer, Error 5100" Canon MX300. Used once.


You need to reset your printer to remove this error. But first, may I suggest that you remove first your ink cartridge. Clean the contact surface using a cotton bud moistened with alcohol. After cleaning return back the cartridge.

Follow these steps:
1. Turn off the printer
2. Press and hold down the Stop/Reset button and Power button for 5 seconds.
3. While holding the Power button, release the Stop/Reset button.
4. While still holding the Power button, press the Stop/Reset button twice
5. Release Power button (wait till you get the lights)
6. Press the Stop/Reset button 3 times each having a 3 seconds gap. (check whether you are getting the orange light or not)
7. Press the Power button and enter data.
8. Remove the cartridge. Leave it for 20 seconds
9. Press the Power button and shutdown printer.
10. Return cartridge and start the printer.
11. Set the language and country.

After the first reset procedure and there is still an error, do this 2nd reset.
When the error is displayed on the display panel of the printer, 1. Press and Hold the STOP/RESET button and wait until it self restart.
2. Release the STOP/RESET button so printer will completely restart. After this, your printer will print again.

Please give this solution a 4 thumbs up rating.
Thank you for using Fixya

May 24, 2011 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Just replaced black cartridge in my 2600n color laser. I have smudged about a half inch wide 2/3rds over the right of each page. It only smudges in black. I have recalibrated several times. Printed at...


If this just started after you replaced the toner cartridge, one would have to say that it is a bad toner cartridge.
Print something that smudges. Pull down the front cover and look at the cartridges. Pay attention to the top one(black).
Look at the drum on that cartridge. You should see the toner sitting there. Compare it to the other cartridges which should be clean.

Feb 08, 2011 | HP Color LaserJet 2600n Printer

1 Answer

My Brother HL1230 printer prints with whole lines of text missing several times on a page and gets worse by missing more lines if printing several pages. It has a new toner cartridge. How can I sort this...


I have a brother MFC 3240C. My Black ink stopped printing(initially printed horizontal faded lines and gradually got worse), the other colors were printing fine. I tried cleaning numerous time( 50 -100 times over 1-2 weeks ). Still no improvement. The way I print now is:
1. I go to Printer Properties
2. Change Media type from "Plain Paper" to "Inkjet Paper".
3. Change Quality to "Photo".

This takes a long time to print 1-2 minutes per page. However, this works for me since this is my Home printer and use it for printing only few pages here are there.

Good Luck
RK

Jan 28, 2010 | Brother HL 1230 Laser Printer

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