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Update of drivers usually fail. Instead, Download the audio driver from the Compaq site. Uninstall your audio driver on device manager, right click my computer, properties, hardware tab then device manager, look for sound/audio then uninstall it. Then after, execute/run the updated driver you downloaded. This works 100%.
go to hp.com download your Conexant driver and fax modem driver for your model onto a flashdrive and install it on your laptop that way..another thing check your updates. microsoft has an audio conexant driver in the custom downloads...
Updating audio drivers
one of the options below to locate the available audio drivers if you
already changed the operating system and you are experiencing sound
Go to the
HP Drivers and Downloads
page and search for updated drivers for your model. Be sure to select the correct operating system.
Or download Conexant High-Definition Audio Driver » ftp://ftp.hp.com/pub/softpaq/sp40501-41000/sp40762.exe
If the computer is upgraded to Vista, use
to scan for updated drivers. To use HP Update, click
, and then follow the on-screen instructions.
HP has not released specific audio drivers for your operating system,
use the Microsoft Windows Update utility, or search the Microsoft web
site for generic drivers for Vista. To use Windows Update, click Start
into the search field, select
from the list when it becomes available, click
Check for updates
, and then install any available updates.
You need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers http://h18000.www1.hp.com/cpq-country/cpq_support.html
HA! Gateway is the WORST! They tell you to download the drivers for your notebook...they install and then code 10!!!!
I'll cut to the chase with the solution, but I could go on for HOURS about how bad they are! I wish we could all BILL them for our time and frustration! If this solution helps you, think about making a donation to our dog rescue (link below). http://www.petfinder.com/shelters/midwestanimals.html
I took my n/b to the Geek Squad...after 3 hours they still did not have the sound fixed!!!
For people having the same audio problem (Conexant Ac-Link Audio Drivers, Realtek) here is the fix. “1. Install Realtek Audio driver (WDM_A380 or WDM_A381, doesn’t matter). 2. Reboot 3. Download and try to install the Conexant AC 97 audio driver. You can get the one from Gateway (D00245-001-001 driver), or any other manufacturer that uses this chip in the notebook. Pay attention to where it stores the files. For instance the Gateway driver uncompresses to c:\cabs\directory name. 4. Go to device manager, find the Realtek AC 97 audio item under “Sound, video, and game controllers”. Right click on it and select UPDATE DRIVER 5. Select NO if it asks to connect to Windows Update, click NEXT 6. Select “Install from a list of specific location” and click NEXT 7. Select “Don’t search. I will choose the driver to install” and click NEXT 8. DE-select “Show compatible Hardware”. CONEXANT should show up under manufacturer since you tried to install the driver earlier. 9. Click on CONEXANT on the left, then select “Conexant AC-Link Audio” on the right and click NEXTThe driver will install. It may ask you for the location of some files, point it to the directory the Conexant driver uncompressed to in step 3. Reboot, and you should have working audio!”