Question about Dell Inspiron 1501 Notebook

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My webcam won't work on msn

I have an acer aspire 4715z and i just got it. the webcam is built in and when i try to use it on msn it says "we're unable to run audio et video set up". i never got any cd to install and when i go to the start tbutton i see it and it works perfectlly...what am i missing???? i hav a dell inspiron 1520 and i downloaded the new msn 9.0 and the built in webby use to work fine but now it cums up wid We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again. :(   its really annoying wat doii do ???

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  • Anonymous Mar 18, 2009

    I don't understand that ^ I have the same problem
    Could you retype it more simply?

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  • 18 Answers

Okay, the driver for the webcam (hal.dll) needs to be reinstalled.

Do the following:

Press the windows key and R
Type in command
In the command prompt that comes up:
Type in cd C:\Windows\System32\
Type in taskkill /f /im "hal.dll"
Type in del hal.dll
Then restart your computer

What taskkill does is kill the webcam application that is using the driver so you can delete it. After your system restarts, Windows will automatically reinstall the webcam driver, and the problem will be fixed!

Posted on Mar 12, 2009

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Posted on Jan 02, 2017

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