Question about Konica Minolta Office Equipment & Supplies

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The machine status of my konica minolta is p21, what does this mean?

I have reset the machine, but nothing has happened, the machine status is saying its p21, but this has never happened before, could anyone give any information as to why it is saying this, and how it can be fixed?

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  • Victoria Heap Apr 18, 2013

    its a konica c451 btw.



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  • Konica Minolta Master
  • 1,297 Answers

P 21 Color shift test pattern failure.Relevant electrical parts is the image transfer belt unit.
Wipe clean the surface of the transfer belt with a soft cloth if it is dirty.Change the image transfer belt unit if the transfer belt is damaged.Clean the 2 sensors located upper side of unit.

Posted on Apr 20, 2013


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Posted on Jan 02, 2017

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SOURCE: Status monitor for Konica Minolta 2400w

The status software does not run when the printer is shared. Whenever I have a problem I have to unshare the printer then run the status and it will show up. I then resolve the problem then turn the share back on.

Pain I now but it works

Posted on Dec 17, 2008

  • 3 Answers

SOURCE: konica minolta 1350w status display comes on at start up

Open c:\windows\system32
find a file called MSTMON_Q.EXE

right click and rename the file to anything with a file extension .exe, I named it MSTMON.EXE

Create a shortcut to this new file in case you need it in the future and put the shortcut on your desktop

also, write the original name of the file down or put it on notepad, in case you want to change it back.

restart windows

Posted on Apr 16, 2009

  • 1 Answer

SOURCE: Konica Minolta Magicolor 4690MF gives 0502 error.

machine trouble 0092 service call
This happen after I cleaned the waste box for Konica Minolta Magicolor 1600W

Posted on Mar 08, 2010

  • 1 Answer

SOURCE: Minolta Fax 3900 problem at work

I have a Minolta Fax 3900 and it at times while trying to send a fax will say *tx cancel* and only send 2 pages of a fax. It appears like it does send the fax but it might not be the complete fax. I can't cancel the fax or stop it either. Does anyone know how to fix this problem.

Posted on Apr 30, 2010

SOURCE: my konica minolta magicolor 4650DN laser printer

That's the Image Unit. It should also tell you what color. C, M, Y, K. Cyan, Magenta, Yellow, Black. Image units are seperate from Toner cartridges and don't need to be replaced as often. You will also hear people call it a Drum Unit. That's the same thing.

Posted on Jun 25, 2010

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