Question about Compaq 6710b Notebook

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DVD writer not working

Hi,

My dvd writer is currently behaving like a ROM.it reads data but cant write.
On nero it shows a ROM,but i did write sometime ago.

Any idea!!!

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  • 3 more comments 
  • rajesh_city Mar 11, 2009

    when i right clicked any file i didnt find my dvd-rw drive in the pop-up list....but the drive still reads any data

    can you send me the link for the driver......i have hp compaq 6710b pc notebook
    OS: xp prof with sp-2


  • rajesh_city Mar 11, 2009

    its not that my drive is not detected......its no longer act as a writer...now it only reads




  • rajesh_city Mar 12, 2009

    serial no- CN47402S60
    dvd drive : MATSHITA DVD-RAM UJ-860H

    previouly it was showing something like this
    MATSHITA DVD-R/W..............

    hope this will help your find

  • rajesh_city Mar 16, 2009

    The link was too some helpfull......but i've a dvd/rw drive and proper drive type for it was not mentioned in the link
    drive type 1 -> cd-r
    drive type 1 -> cd-rw
    drive type 3 -> cd-rom

    my drive type was initially set to 3 & i changed it to 2.
    but not worked.......need to know drive type of a dvd/rw drive



  • rajesh_city Mar 16, 2009

    i just found my drive doesnt detect any empty disc....may be just may be this is the reason why any burning software not working.........i tried it with nero,roxio........can you provide any more help on this

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  • 54 Answers

Let's make sure that Nero is not causing the problem. Try this:
-Insert a blank CD or DVD
-Find a file that you want to burn to disc
-Right-Click on said file and select Send To --> DVD-RW Drive (D:) (or whatever your recordable drive is labeled)
-Open My Computer, double click on your recordable drive
- You should see your file ready to be burned to disc
- In the left-hand panel, you should see a link that says "Burn these files to disc" or something similar - click this link and see what happens

If this process works and properly burns a disc, your issue is not with your drive but with Nero. If this process does NOT work, then you may need to reinstall drivers for your DVD writer or replace the drive if it is faulty.

Hope this helps. Please take a moment to rate this solution. Thanks.

Posted on Mar 11, 2009

  • 1 more comment 
  • RSBennett
    RSBennett Mar 11, 2009

    Upon researching at HP's website, there is no specific driver for your DVD drive. Most optical drives (CD & DVD) use the same generic Microsoft drivers.



    If you remove the drive via the Device Manager, then reboot your PC, your PC should automatically detect the drive and install the default driver. If your PC does not detect the drive, you can attempt to install via the Add Hardware Wizard found in the Control Panel. If your drive is still not detected the drive is most likely faulty and needs to be replaced.



    Hope this helps.

  • RSBennett
    RSBennett Mar 11, 2009

    Got it. Sorry for the misunderstanding. Let me do a little more digging to see if I can find a different driver or a firmware update for the particular drive. If you can send me a product number or serial number for your computer, that may help me identify exactly which DVD drive you have.

    Thanks.


  • RSBennett
    RSBennett Mar 13, 2009

    I have not been able to find a specific driver for your drive. I did, however find a bulletin at support.microsoft.com that addresses this issue. Check out the following link and let me know if this solves the problem.

    http://support.microsoft.com/default.asp...



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