Step by Step:
1) Check your drivers (start>control panel> (Small Item View)> Device Manager
2) Install any missing, or uninstall any unregocnised drivers
3) Check your BIOS for options about turning on and off USB.
4) Test DVD/CD ROM drive in another unit, if it works, it may be the connectors on your motherboard, or even just needed to be reseated. Thankfully re-seating DVD roms on laptops is usually child's play. A few seconds with a screw-driver and you're all set.
SOURCE: CD / DVD player not listed as device on Windows Explorer
Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-
SOURCE: teac cd- 224e device driver
I experienced this problem with my brand new Toshiba Satellite P205D. I spoke with their tech support, who directed me here:
http://support.microsoft.com/kb/929461
It resolved the problem. It involves deleting two values from the registry. Be sure to back up your registry before you do anything to it.
I want to add that I was impressed with the phone call. I was on hold for less than a minute and the solution came fast. And it wasn't even a Toshiba problem--it was Windows.
SOURCE: Error 39, corrupt DVD/CD-Rom Drive
Dear NICK,
its a windows registry related problem, you can fix it through :
This method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you
modify the registry incorrectly. Therefore, make sure that you follow
these steps carefully. For added protection, back up the registry
before you modify it. Then, you can restore the registry if a problem
occurs. For more information about how to back up and restore the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in WindowsLog on to Windows by using an account that has administrator rights and permissions. Then, follow these steps.
Step 1: Start Registry Editor
loadTOCNode(3, 'resolution');Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
loadTOCNode(3, 'resolution');
1.
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.
Expand SYSTEM, and then expand CurrentControlSet.
3.
Expand Control, and then expand Class.
4.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.
In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6.
On the Edit menu, click Delete.
7.
When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
loadTOCNode(3, 'resolution');
1.
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.
Expand SYSTEM, and then expand CurrentControlSet.
3.
Expand Control, and then expand Class.
4.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.
In the right pane (topic area), click LowerFilters.
Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6.
On the Edit menu, click Delete.
7.
When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8.
Exit Registry Editor.
Step 4: Restart the computer
loadTOCNode(3, 'resolution');If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.
SOURCE: Error 39, corrupt DVD/CD-Rom Drive
This has been a common windows issue. I'm sure that this will solve your problem. You can go to this link, http://tinyurl.com/toshibadvd, download the registry file and run it. After that, just restart your computer and it should be good to go.
If you're not sure and is worried about security since this is messing with the registry, you can just click on this microsoft link where it explains and gives you detailed instructions on how to manually edit the registry and fix the problem. http://support.microsoft.com/kb/929461.
This is typically the same thing, the first one is just a shortcut on how to do it. Just a reminder, EDIT THE REGISTRY AT YOUR OWN RISK!!!
SOURCE: Error 39, corrupt DVD/CD-Rom Drive
Heres the solution to that problem.
http://www.fixya.com/support/r548399-fix_non_working_cd_dvd_shows_in_device
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
if this fails to fix the problem
It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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