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DVD/CD-ROM DRIVE in my PC can't work.

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  • 69 Answers

Step by Step:
1) Check your drivers (start>control panel> (Small Item View)> Device Manager
2) Install any missing, or uninstall any unregocnised drivers
3) Check your BIOS for options about turning on and off USB.
4) Test DVD/CD ROM drive in another unit, if it works, it may be the connectors on your motherboard, or even just needed to be reseated. Thankfully re-seating DVD roms on laptops is usually child's play. A few seconds with a screw-driver and you're all set.

Posted on Apr 18, 2013

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Posted on Jan 02, 2017

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SOURCE: CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.
Ron-

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: teac cd- 224e device driver

I experienced this problem with my brand new Toshiba Satellite P205D. I spoke with their tech support, who directed me here:

http://support.microsoft.com/kb/929461

It resolved the problem. It involves deleting two values from the registry. Be sure to back up your registry before you do anything to it.

I want to add that I was impressed with the phone call. I was on hold for less than a minute and the solution came fast. And it wasn't even a Toshiba problem--it was Windows.

Posted on Dec 08, 2007

  • 351 Answers

SOURCE: Error 39, corrupt DVD/CD-Rom Drive

Dear NICK,
its a windows registry related problem, you can fix it through :

This method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in WindowsLog on to Windows by using an account that has administrator rights and permissions. Then, follow these steps. Step 1: Start Registry Editor loadTOCNode(3, 'resolution');Click Start, click Run, type regedit, and then click OK. Registry Editor starts. Step 2: Delete the UpperFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey. 8. Exit Registry Editor. Step 4: Restart the computer loadTOCNode(3, 'resolution');If a CD recording program no longer works after you restart the computer, you must reinstall the CD recording program.

Posted on Mar 24, 2008

  • 97 Answers

SOURCE: Error 39, corrupt DVD/CD-Rom Drive

This has been a common windows issue. I'm sure that this will solve your problem. You can go to this link, http://tinyurl.com/toshibadvd, download the registry file and run it. After that, just restart your computer and it should be good to go.

If you're not sure and is worried about security since this is messing with the registry, you can just click on this microsoft link where it explains and gives you detailed instructions on how to manually edit the registry and fix the problem. http://support.microsoft.com/kb/929461.

This is typically the same thing, the first one is just a shortcut on how to do it. Just a reminder, EDIT THE REGISTRY AT YOUR OWN RISK!!!

Posted on Sep 16, 2008

  • 13433 Answers

SOURCE: Error 39, corrupt DVD/CD-Rom Drive

Heres the solution to that problem.
http://www.fixya.com/support/r548399-fix_non_working_cd_dvd_shows_in_device

Posted on May 03, 2009

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My Cd/DVD burner has disappeared I have tried deleting the upper and lower filters and it still doesn't show up the tray opens the light comes on but it's not usable or found anywhere I have an HP...


Try this:

I have to ask, after deleting the upper & lower filters did you reboot the PC?

If so try this:
Go to:
Start>(right click on Computer)left click on Manage.
Left click on Device Manager
Locate your DVD/CD-Rom drives.
Right Click on the DVD/CD Rom-drive> uninstall Now reboot the PC.

If the drive does not come back in Computer> devices with removeable storage go back to Device Manager (Start>right click computer>Device Manager) to see if you can see DVD/CD Rom-drive.If you dont see the drive in this location then it sounds as if your DVD/CDRom-drive is no longer working and you will have to replace it.

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I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

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To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

That should do it for you, good luck
please leave a rating, thankyou kindly

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