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Microsoft have now dropped support for Windows XP, some users will no longer be able to login if they only have Service Pack 2, this is down to security upgrades that are not supported with this service pack.
In order to correct the problem you need to install Service Pack 3, as you can no longer do this through Windows/Microsoft Update you need to download it directly to your computer, use the link below to get SP3.
This means that microsoft has deemed your computer as not having the system requirements for the service pack.
Could be something as simple as you haven't installed service pack 1 ans 2 yet..
I would use windows update on your start menu, take all the recommended updates, generally once the updates required for service pack 3 are installed , then the next time you run windows update it will look for the next set of updates. sometimes it takes 2 or 3 update sessions to get the one you want if you havent updated your computer in some time..
On March 6, 2008 Microsoft released Service Pack 3 (SP3) for Windows XP. Service Pack 3 contains all of the important Windows updates from previous service packs as well as additional updates that were released after Service Pack 2. To install Windows XP Service Pack 3 from the Internet on a home desktop computer use the Windows Update feature.
If you have an HP Pavilion, HP Media Center or Compaq Presario desktop computer that has an AMD processor, your PC might encounter a startup problem after installing SP3 (or SP3 will not download from Windows Update). Before attempting to install SP3, install sp37394 - Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors .
For more information, the following support articles from the Microsoft Web site can help:
322389 - How to obtain the latest Windows XP service pack (in English)
936929 - Release notes for Windows XP Service Pack 3 (in English)
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
May 12th, 2008: Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studio version 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). Pinnacle is investigating this problem.
We can offer you the following workaround:
Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
Ok :-) I am assuming that you mean Windows XP service pack 2? Well if you do you should go to this link and download it from here http://www.soft32.com/download_992.htmlBut to tell you the truth If you haven't downloaded service pack 2 yet. You have ALOT of other software to download and install. And Im pretty sure that they just came out with a windows Xp service pack 3. If you want to download that other software you should go to Microsoft Windows Update.