Question about Coffee Makers & Espresso Machines
Hi, i cannot remove the brewing drum and so cannot make coffee at all. the stand-by and water lights are on which means something is wrong with it. do i need to remove a screw or something? shouldn't it just slide out?
An ERR 2 may be cleared by a simple reset of the coffee maker. This
means unplugging the unit and plugging it back in. When powered back
on, select a brew function to see if the error reappears.
If it does reappear, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
Posted on Jul 08, 2009
This is a really common problem with the cuisinarts. I am most familiar with the DCC-1200, but you may be able to solve the problem. The may be an indication that something is plugged up. Open the top of the unit and in one of the corners you should find a water filter stick or column that is removable. Pull it out and open it up to clean out the clogged up carbon filter in there. (You can later buy a new filter on Amazon.) Clean out the debris from the bottom of the cavity. Replace the stick into the cavity once cleaned. Now it's time to run through a solution of 2 parts water and 1 part vinegar. Do this once or twice with fresh solutions, then with a pot of fresh water. When the filter stick is plugged up the sensor says its time to clean it or shuts the unit down, but most people don't know about this fix. I hope this is helpful to you, crystalm. Positive feedback is appreciated. Good luck. NormanZ
Posted on Jul 11, 2009
It's the spring part on the bottom of that black basket. Now that it's broken there's really no fixing it. The only thing to do is call the manufacturer (800-726-0190) to get a new brew basket. They are open on weekends, so you could call them today and see what they can do (brew baskets are covered under the 3 year warranty, btw). Just have your model and serial number and you can probably have a new one ordered in less than 5 minutes. :)
Posted on Aug 29, 2009
Testimonial: "Very helpful suggestion to call the manufacturer. I was told to try the self-cleaning, as calcium deposits could be the problem. worked like a charm."
There could be a buildup of minerals in the flow path of the coffee, or there could be bad seals, or there is some corrosion along the flow path.
With some investigation an experienced service person who is familiar with these coffee machines should be able to figure this out.
Posted on Sep 25, 2009
Even though the light is on, this does not mean the element that heats the water is working. After you fill the machine with COLD water, and the light has been on for a few minutes, unplug the machine and dump the water out into a bowl. Carefully, feel the water. Is it hot? OR just warm? Or still cold? If it is warm, the element is not heating properly. If it is cold, the element is NOT working. If the water is HOT, then perhaps the tube from the water storage reservoir to the brewing basket is clogged. If that tube is clogged, it needs to be removed from the machine and cleaned out. If the element is not working, or heating the eater hot enough, that element needs replacement. Chances are, the replacement cost/cost of repair would be more then a new coffee maker.
Posted on Feb 03, 2010
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