Question about Moen & One Handle Tub & Shower Faucet

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Low water flow in Shower

Bought replacement cartridge for Moen posi-temp shower valve and installed as per the directions. Upon testing the unit, there is very little flow with hardly any water pressure.
With cartridge out, water pressure significant to reach the back end of the tub.
Is it possible that I could have put the metal cylinder in 180 degrees backwards? It doesn't look like it but then again.

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  • Dominic
    Dominic May 11, 2010

    It is a possible the shower cartridge was put in upside-down or even backwards; do you have a diverter? Have you checked the shower closet for debris? Sometimes excess solder can clog the mixing valve or the water supplies.

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  • 102 Answers

Definitely try reversing the cartridge.

Posted on Mar 11, 2009

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A bit more information is needed; is this a Moentrol or a Posi-temp valve? You will need to shut water down to the shower. If it is a Moentrol, it could be an issue with either the cartridge or the pressure balancing spool. If you are at least getting water, I am going to assume that it is a Moentrol.
You will need to turn water off to the valve. Pull the cartridge and examine as to whether or not debris is blocking the supply holes of the cartridge. If your valve has built in shut off screws, you can slowly turn water on to clear any debris that may be inside the inlet port. I typically use a piece of PVC to go over the valve body so that water does not leak between the wall and the shower. Again, just turn water on enough to start it flowing.
If you do not notice anything amiss with the cartridge, it could also be the pressure balancing spool. If that is on your valve, it will be a flat head screw about the size of a nickel. Water will need to be off for the removal of the spool as well. Again, you will be looking for debris that is blocking water flow.
If this is an older Moen faucet, you may just want to replace the cartridge while you have it removed. If it is a push/pull, it is a Moentrol. If you have to turn the handle for water to come out, it is a Posi-temp. In my area, the cartridges run from $20-$40. However, Moen does offer lifetime on their cartridges. Lately, I have had a few more hoops to jump through to get the replacement cartridges from Moen, but they are still very pleasant to deal with.

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The Moen Posi-Temp Valve is a pressure balanced valve and when not used for long periods of time they can stick causing only cold or hot water to pass through the valve.
A New Posi-temp cartridges can be purchased at most plumbing supply houses or big box outlets such as Lowes or Home Depot.
As long as you had cold water before, a new cartridge will solve the problem. In the future it would be wise to occassionally operate the valve at least a couple of times a month in order to keep the pressure assembly from becoming lodged in position. Just follow the instructions included with the new cartridge on the proper removal of the old cartridge and the installation of the new cartridge. a little silicone grease inside of the valve before installing the new cartridge will also help.
Be sure that there is no particles of the old cartridge left in the valve.
sanray

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