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Cannot sign into Windows live messenger because contact list

"We can sign you in Windows live messenger"

your contact list is not available right now. Pls try again.

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  • Anonymous Mar 17, 2009

    cannot sign into Windows live messenger because contact list

    after creating a new user account

  • amandastav Mar 19, 2009

    I'm having the same issue with it saying "your contact list is not available"

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1 Answer

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Refer this link for your solution
http://www.msghelp.net/showthread.php?tid=89050

Posted on Mar 23, 2009

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1 Answer

I can't signed in Windows Live Messenger with my hp computer ..... ERROR CODE 8e5e0247


Click on "Start", click "My Computer" In the Explorer window, click "Organize" Choose "Folder and Search Options" In the folder options window, click on "View" tab Select the option "Show hidden files and folders" click "ok". Browse to the location: C:\Users\\App Data\Local\Microsoft Delete "Windows live contacts folder" completely.Note: Ensure to exit Windows live Messenger from the task manager before deleting Windows live contacts cache folder, otherwise you will get an error prompting that you can't delete the folder. Try signing into Windows Live Messenger.


Thanks for choosing Fixya
Sandeep

Mar 18, 2011 | Microsoft Windows Live Messanger

1 Answer

All my contacts are missing from my contact list


This is what MS told me to do..but did not work. Finally they told me to use 8.5. Try if it helps you.

Messenger Connectivity Log & Contacts Log

A. Delete the old log files.

Right-click the Start button and then click Explore. In the window that opens, click Folder Options on the Tools menu. Click the View tab, and then make sure that Show Hidden files and folders option is selected.

1. Click Start, click Run, type %userprofile%\Local Settings\, and then click OK.
2. Double-click the Application Data folder, double-click Microsoft, and then double-click Messenger.
3. In the Messenger folder, look for the MsnMsgr.txt file and delete it.

Note: If you get an error stating that you cannot delete MsnMsgr, please make sure that Windows Live Messenger is not running on the background. To check this, open the Task Manager window and check whether the msnmsgr.exe is running on Processes. If it is, select the application and click End Process. If you are prompted, click Yes.

To open the Task Manager: Click Start and then Run. Type taskmgr.exe and click OK.

4. If you don't see the MsnMsgr.txt file, please proceed to step B to enable the connection logging.

B. Turn on connection logging if the feature is not yet enabled.

1. Start Windows Live Messenger but do not sign in.
2. On the Tools menu, click Options.
3. In the left navigation bar, click Connection.
4. Click Advanced Settings.
5. Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected.
6. Click OK.

C. Try to sign in to Windows Live Messenger again to replicate the error or issue being encountered with the service. A new connectivity log file, MSNMsgr.txt, is created the moment a sign in attempt to the service is made. When errors or issues are encountered, the connection logging feature will capture their logs.

D. Access the newly generated MsnMSgr.txt by following the steps in step A. Please look also for the ContactsLog.txt file. Please attach the files on your e-mail response to us.

Copy of the Windows Live Contacts folder

The Windows Live Contacts folder can be accessed on this path:

C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts

Note: Windows Logon name is the logon name that you use to sign in to Windows.

Right-click the Windows Live Contacts, select Send To, and then select Compressed (zipped) Folder. A compressed file is created in the same folder. Please upload the file to Windows Live SkyDrive and we will retrieve the file from there.

To access Windows Live SkyDrive, please do these:

  1. Open your Internet browser and visit http://skydrive.live.com.
  2. Sign in using your Messenger ID and password.
  3. Click on the Public folder.
  4. Click Add files and locate the zipped Windows Live Contacts folder. Upload it.
  5. Once the file is successfully uploaded, please send us the URL or link on your e-mail response so we can download it.

While we are working on this issue, we suggest that you temporarily use the earlier version of Windows Live Messenger (v8.5) so you can continue to communicate with your friends. Please note that to be able to install the previous version, you need to uninstall all the Windows Live Essentials programs (i.e. version 2009 of Messenger, Mail, Photo Gallery, etc.).

1. Exit Windows Live Messenger.
2. Click Start, click Run, type appwiz.cpl and press Enter
3. On the Add or Remove Programs window, click on Windows Live Essentials, and then click Uninstall/Change
4. Select Uninstall, click Continue.
5. Under Select the programs you want to uninstall, check all the Windows Live programs shown and then click Continue.

Windows Live Messenger 8.5 can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en



Apr 29, 2009 | Microsoft Windows Live Messanger

1 Answer

Why is there problms in addin contacts in wlm2009???


ok in any version you using it will ask you at the time of sign in;
user Id=============
password=========

appear offline available busy awey

you can select either one you like.


http://help.live.com/help.aspx?mkt=en-us&project=WL_Messengerv9&querytype=keyword&query=nogol

Your rating is very important to me....
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Apr 24, 2009 | Microsoft Windows Live Messanger

2 Answers

Windows Live Messenger has been taken over by someone!!!


i think you're right. someone did that with my aim account ONCE and it shut me down. so just make sure you have your list backed up, run your anti-virus, and reinstall the messenging program. good luck
hope this helps ;-)

Apr 05, 2009 | Microsoft Windows Live Messanger

1 Answer

Norton 360 keeps disconnecting MSN


I uninstalled the Norton 360 program. Windows Live Messenger seems to be able to stay online now.

Apr 02, 2009 | Microsoft Windows Live Messanger

1 Answer

Windows live messenger login but contacts cannot list


First i should say, this had to be a paid solution lol

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Tools, and then select Folder Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. In the Windows Explorer window, click View, select Explorer Bar, and then verify that Folders is checked.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

Try this for windows xp.


for vista

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Organize, and then click Folder and Search Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. Click Organize.
  6. Under the Layout menu, verify that Navigation Pane is selected.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

A bit big, ryt?




Apr 01, 2009 | Microsoft Windows Live Messanger

1 Answer

Contact List


First i should say, this had to be a paid solution lol

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Tools, and then select Folder Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. In the Windows Explorer window, click View, select Explorer Bar, and then verify that Folders is checked.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

Try this for windows xp.


for vista

  1. On the taskbar, right-click Start, and then click Explore.
  2. Click Organize, and then click Folder and Search Options.
  3. Click the View tab.
  4. In the Advanced Settings list, select Show hidden files and folders, make sure Hide extensions for known file types is not selected, and then click OK.
  5. Click Organize.
  6. Under the Layout menu, verify that Navigation Pane is selected.

then

  1. On the taskbar, right-click Start, and then click Explore.
  2. Navigate to the folder C:\Users\Your Windows logon name\Contacts\Your Messenger e-mail address.
  3. Delete all of the files in the folder.
  4. Navigate to the folder C:\Users\Your Windows logon name\AppData\Local\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
  5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
  6. Close Windows Explorer, and then try to sign in to Messenger again.

A bit big, ryt?




Mar 30, 2009 | Microsoft Windows Live Messanger

7 Answers

Windows live messenger contacts list not showing up


I emailed microsoft about this problem,heard back 2 days later and there expert advice is.......It Is a known problem that Is currently being Investigated please except our regrets that this has happened and please roll back to messenger 8.5 untill the problem Is resolve.I had already done this when I got the email,but here is there workaround/solution
As a workaround, you may try downgrading Windows Live Messenger. Please follow the steps below how to uninstall version 2009 and install version 2008.

a. Click Start, click Run and type appwiz.cpl and then press ENTER.
b. In the list of currently installed programs, locate and select Windows Live Essentials and then click Change/Remove.
c. Click Uninstall.
d. Follow the prompt on how to remove all Windows Live products accordingly.
e. Download version 2008: http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


Feb 24, 2009 | Microsoft Windows Live Messanger

3 Answers

My msn messenger 9.0 signs out automatically by itself ..


=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Feb 22, 2009 | Microsoft Windows Live Messanger

2 Answers

Contacts missing from my contacts list


Hello from Portugal,i used to have the same problem,when i logged to msn no contacts although in hotmail they where all there,so i uninstalled windows live essencials(all programs) then downloaded windows live messenger 2009(again) but this time i only installed the messenger app!problem solved now when i log in all my contacts are there and the messenger works at is full power(lol) hope i helped someone and sorry for my english!

Nov 10, 2008 | Microsoft Windows Live Messanger

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