Question about Dell Dimension 4550 PC Desktop

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Unable to restore to factory default. Boot up with 98 boot disk will not allow me to change to another drive. I am told that the operating syst is newer then what they gave me on the cd. I have gone to the site to fix F11. This program is to big for a floppy. Unziped to a thumb drive but unable to read when in dos mode. This is a dell desktop computer Dimension 4550

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  • kaytee77 Mar 12, 2009

    Windows xp home is the operating system. F11 not working. When I boot with floppy and at a prompt unable to change to another drive. when I go into set up 1) is floppy 2) is hard drive 3) is cd. When I uncheck to disable the first two it still will not boot to cd. Yes I am using the original disks that came with the computer. When I try to us the windows cd to replace it tells me I have a newer verison and will not load. (What is on the computer is how it came.) thank you for your help.

  • kaytee77 Mar 13, 2009

    The recovery partition is bad and only went back to December of last year. I want to format this computer and bring it back to factory. The operating system reinstallation cd instuctions tell me to boot to cd and press F11. Unable to boot to cd. In the BIOS I can only enable and disable. There is no changing order just enable and disable by adding or removing check marks. The F11 does not work. There is no key to press to start from cd. I use a win 98 boot disk for cd support. If I format will I be able to see the c drive? Now I get c:\documents and setting\pb> there are three users to this computer is that why I'm not seeing the "C" drive complete? When I insert the dell reinstall cd in windows it tells me what I'm running is older and will not let me install. When I go to details I have to load at start up. At the dos prompt it tells me it can not be loaded in dos.

  • kaytee77 Mar 14, 2009

    Thank you for your help. I should have read each line and would have seen it did chang with the + and -. You do have to be fast to hit any key to start from cd. I was looking at the numbers not reading each line to see the change. It did not hit me that each line had changed. Put myself through alot for not paying attention. I think I'm on my way now. Many thanks.

  • kaytee77 Mar 14, 2009

    What a Journey I took but I did learn a thing or two. I am up and running now thank you for your help.

  • Deb Collins May 11, 2010

    What operating system was supplied with the computer originally?
    Have your formatted the drive or changed the operating system?
    Does your computer have a recovery partition?

  • computerscot May 11, 2010

    What operating system originally came on the machine? Should have a sticker on the side of the case.

    Are you using the original disks that came with the computer or some newer ones?


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Go into the BIOS (Setup)(Should be F2, but look for the instruction on the DELL splash screen). Try to move the cd-rom up the list. The instructions should be on the screen somewhere, sometimes it is + to move up - to move down. It should say on the screen. Tthen save the settings and reboot. Let us know if it still does not boot from CD. You will have to hit a key when it says "Hit any key to start from CD.." before the timer expires.

Posted on Mar 12, 2009

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