Question about Palm TX Handheld

1 Answer

CONNECTION CANNOT BE ESTABLISHED

IM TRYING TO HOT SYN MY PALM WITH COMP AND IT SAYS THE CONNECTION BETWEEN YOUR DEVICE AND DESKTOP COULD NOT BE ESTABLISHED.. PLEASE HELP! wHY IS THIS HAPPENING

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  • Joyless Mar 19, 2009

    HotSync Progress says Status Connecting



    User Name: is blank, but I do have my name down as the user and it is shown on the computer to sync with.



    My HotSync Manager is 4.1.0



    Do I need to update the HotSync Manager?



    I previously had the hot sync installed from my old Garman iQue3600 (Palm based).

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1 Answer

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  • Palm Master
  • 4,338 Answers

Check your USB ports with another device like a flash drive.

Reset your USB ports:

Here is what you can do to refresh the USB ports:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects
THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB drive.


If your USB ports are working, download and install the new version of Destop Manager and HotSync @

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=1568,E=0000000000263321976,K=3877,Sxi=4,case=obj(32859)

reset your TX before you attempt to sync it with the PC after you download the new version of the software.

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Mar 13, 2009

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