Question about Creative Labs Zen Digital Media Player

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Creative zen won't load any of the music or turn on or charge???

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  • Nani Guju
    Nani Guju Mar 24, 2009

    Unfortunately, a new cord doesn't do the trick. I did get the device charged.



    Howeer, I can't make any updates to the firmware and get it out of recovery mode. .



    I also misplaced the CD it came with. Is there anyway for me to download it from elsewhere? I checked out the Creative site however, was unable to find the software there.

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Yeah, um try a new cord. it works with any camera cord. Musicwise you can't add files by copy/paste you have to use the creative libary thing that came on a disk with your creative. also you may need to replace your battery.

Posted on Mar 14, 2009

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I can t put music on my creative zen it charges


Support for Zen Stone
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16424&prodName=ZEN+Stone
From this page you can download the application software:
ZENStone_PCApp_CLE_L6_1_11_08.exe

With this software you should be able to get access to the Zen Stone.

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itcan happen because of battery ded.can you remoove the battery and connect it again to usb and turn on if it is on ,problem is with your battery.isnt it????

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Jan 12, 2009 | MP3 & Digital Media Players

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How can i install my creative micro zen


if your pc reconises the zen ,then your there already,, bring up the the zen on the screen,click on browse your media,,then minimize the window,.then open up your music folder and minimize that window,, then u can drop n drag your music in 2 the zen,,or u can load a cd in2 your pc,, and a window pop up should appear, ,saying rip cd in,,, u click on creative,, then follow instructions,, hope that helps

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1 Answer

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Well! I bought a ZEN V Plus yesterday, spent a whole day setting it up ... tried to charge it today, using the USB charger ... KAPUT! it went into recovery mode ... I had the same problem as you mentioned .... try this firmware fix from CREATVE ,.... Hope it helps! good luck
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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I took a safety pin and reset it. It works now! Thank goodness!

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Instruction manual for Zen (Creative Labs) vision 30 GB


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