Question about Apple iMac DV Ruby Mac Desktop
I have a Ruby iMac that I want to give my grandchildren and purchased a couple learning software programs for them. Two of the programs show requirements for a 4X CD-Rom and the other a DVD-Rom. The DVD program loads and plays but the two programs that are CDs won't load. I thought DVD drive for the Ruby iMac would be backward compatible and that I could load a CD in the DVD drive. I was able to play music CDs but the program CDs simply won't load and play..nothing happens..
I have the same problem!
Posted on Jul 30, 2009
I have a Ruby iMac on a display table. It's just so damn pretty!
Optical drives use separate heads to read DVDs and CDs. If your CD read head is broken, it will read DVDs fine, but not CDs. This is not an uncommon occurrence, and sounds consistent with your symptoms.
Replacement drives for this age machine are dirt cheap (if not free), and any respectable Mac tech should be able to swap it out for you in about half an hour. If you were in Arizona, I'd do it for you myself.
Posted on Sep 19, 2009
You are correct. You SHOULD be able to do BOTH. When drives fail you will get that problem.. either it will play cd but not read DVD's or vice versa. You CD drive may have failed. Before I say it TRULY HAS FAILED.. Have you tried other DATA cd's? if others play then its those disks.. if none works.. then it is the CD drive. You can always get a external USB or Firewire cd/dvd drive.
Posted on Aug 16, 2009
You have a very old imac and the disk drive is too slow for current day cd-roms. you cannot use cd-roms from about the last few years because they require a cd drive that spins faster than your drive can provide
Posted on Jul 22, 2009
The optical drive's CD and DVD capabilities use two different lasers, and the CD one may have died or become too dirty to read CD's. Try a CD/DVD drive laser cleaner disk. If that doesn't help, you'll likely have to replace the drive, which may cost between $50-100. -Richard
Posted on May 29, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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