Question about Dell Computers & Internet
The story started when I got connected via RDP from my Laptop to my Desktop Dell XPS 700, I needed to reboot the Dektop in order to have some changes made (nothing outstanding and not related with dirvers), since I was connected via RDP I used command shutdown /r, after waiting some minutes I noticed I was not able to reach my desktop and since I was not physically near to the PC I just waited for next day to see what happened. Ok, when I checked my Desktop I saw my monitor showing nothing, when rebooting from the power button get no Bios screen. I thought it was a problem with my monitor but then I realize that I could not see my computer on the network so it was not starting correctly, At the beginning I did some troubleshoots for the Monitor, I connected the monitor to another PC and it worked fine, also I troubleshooted the Video Card and changed from one pci slot to another, nothing worked, I even tried several times pushing the power button for 10 seconds, disconnecting Power supply, etc. I did not get any beep or post number combination, just a black screen, after several tries I decided to follow some steps on Dell support webpage to reset BIOS by moving pwd jumper to the RTCRST. And after doing that I Started to receive the post LED's 123 and 2 beeps. I disconnected every usb, HDD, CD and DVD, Video Adapter Card, switched mem sticks and removed and swithched each dimm pair, I disconnected almost anything possible but the problem is still happening, The screen is still black and now I hear 2 beeps, which I really don't know what they mean. I've checked for the Beep error code guide but none is shorter than 3 beeps (if I'm understanding this ok).
Could be the cpu, its prolly the only thing you havent tested. or the power supply.
Posted on Mar 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 31, 2016 | Dell Computers & Internet
May 16, 2012 | Dell XPS 700 PC Desktop
Aug 02, 2010 | Dell XPS M1530 Laptop
Mar 30, 2010 | Dell XPS 700 PC Desktop
Mar 03, 2010 | Dell XPS M1530 Laptop
Nov 09, 2009 | Dell XPS 700 PC Desktop
Jun 23, 2009 | Dell XPS 700 PC Desktop
Apr 17, 2017 | Dell Computers & Internet
1,827 people viewed this question
Usually answered in minutes!