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I've been using Webroot's software for almost a year now. My subscription with them ends in about 2 weeks. I was sort of having a problem, so I went to contact them.. to discover they no longer have the live chat support. Also, after 3 attempts of e-mailing them from their website, and haven't received ANY response from an actual person, after two weeks, I've started seeking another AntiVirus software. I downloaded and installed PC Tools Spyware Doctor, which then performed a scan, and detected 2 Threats/11 Infections.
Of course in order to act on these, I need to register/purchase this product.
I can't help but wonder though.. did this PC Tools really detect something that Webroot didn't? Or did PC Tools make up these ''threats'' to get me to buy their product, etc. ??
I just want to make sure whether or not PC Tools is legit or not, before purchasing it.
Any and all feedback would be greatly appreciated! Thanks! :)
I know for a fact PC Tools is a legit company. Whether or not they did find something Webroot didn't that is another question. I have used PC Tools before and had no issues with them. As a matter of fact, I liked them better than Webroot.
Good Luck!
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CEVEFAA, Your message does not qualify as a question or query for a problem, try somewhere else
DO NOT MAKE THIS SITE WITH YOUR GARBAGE
Take your GARBAGE to another Side
Your message qualifies as SPAM
<p>Webroot is a software company that provides internet security software for consumers, enterprises, and small and medium size businesses. In October 2008, Webroot launched its first consumer security suite, Webroot Internet Security Essentials. Webroot anti-virus and spy sweeper is protection software launched by Webroot Software Company, is security software for virus and spyware removal. This software has provided effective protection and performance with its effective features. The users can have all the right components in this program which have made it one of the best antivirus programs. There is need of advanced protection against prevalent threats. It is very important for the users to protect their computers from viruses, malicious hacking tools, rootkits and exploits. The users can have complete protection against all types of threats. The standout features of Webroot Antivirus with Spy Sweeper include Gameer mode, proactive heuristic detection for zero-hours threats and free remote file storage.<br />
<p> <br>
<p>It is comprehensive desktop antivirus program which can provide protection from many threats coming from different sources and there are several layers of protection available in this software to keep your computer safe. You can have protection from all types of viruses, Trojans, malware, worms and rootkits. All sorts of malicious files, keyloggers, cookies, diallers, and adware can be detected and sorted out. You can protect your computer from variety of threats with amazing anti-spyware software. This software not only detects malicious files but it can also remove them effectively. It can also remove associated registry entries. You can keep your information protected from identity thieves and hackers with the help of defensive technologies of Webroot.
Webroot is an Internet security company based out of
Colorado.
The company, founded in 1997, offers Internet security
programs for businesses and home users.
The Webroot Internet Security Essentials and Webroot
Internet Security Complete programs include a firewall that's designed to
monitor incoming data and filter out potentially unsafe data.
Consequently, Webroot does not recommend that you disable
the firewall.
Nevertheless, if you want to use a different firewall or if
the firewall is blocking legitimate data, disable it with a few clicks.
Launch the Webroot program.
Click "Edit Settings" under "PC
Security" in the "Home" panel.
The PC Security panel opens.
Click the "Firewall" tab.
Check the circle next to "Allow All Traffic." The
Webroot Firewall is now disabled.
Assuming you paid the renewal fee online and you verified your payment was recived the software should update rather quickly. Try restarting the computer and see if it shows the proper subscription information. If this does not work, give it a few hours and try again. Contact the company and insure they have the payment reflected. If you received email confirmation of payment, that email usually will contain contact information for technical support or customer service issues
Webroot customers can reinstall software at no charge any time during the active subscription period. You can request a new copy or upgrade at the Webroot Web site:
Hello there: please try these links and see if they will help you. hopefully you have the genuine product
WebrootSpysweeper...post Of "zzz" - The Elder Geek on WindowsWebrootSpysweeper...post Of "zzz", Help with lost key code. Options. newbie geek ... site every day before I do anything else to see what is going on security wise. ...www.theeldergeek.com/forum/index.php?showtopic=6394 - 55k - Cached
This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.
It doesn't really matter which version of Spy Sweeper is on the installation disk, as long as the subscription associated with its product key hasn't expired. Spy Sweeper will immediately update to the current version after you install it.
The clock starts on your one-year subscription when you enter the product key during installation. If it's a 3-machine license, then the clock starts on all 3 copies when the first one is installed.
Hi - try these instructions below. If it solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET. Add a comment letting me know what happened and I'll be happy to assist you further. Thanks.
To request a new download or update of your software, please do the following:
1. Go to http://www.webroot.com/company/support/
2. Click on Request Download
3. Select the product you are using
4. Enter your last name and email address in the fields provided. Make sure that you provide the last name and email address that was used to register your software.
5. Click Request Download Instructions
You should then receive an email containing your license code as well as instructions on how to download your software.
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