Question about Encore PC Tools Spyware Doctor Full Version for PC

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Is PC Tools a legitimate company?

I've been using Webroot's software for almost a year now. My subscription with them ends in about 2 weeks. I was sort of having a problem, so I went to contact them.. to discover they no longer have the live chat support. Also, after 3 attempts of e-mailing them from their website, and haven't received ANY response from an actual person, after two weeks, I've started seeking another AntiVirus software. I downloaded and installed PC Tools Spyware Doctor, which then performed a scan, and detected 2 Threats/11 Infections.
Of course in order to act on these, I need to register/purchase this product.
I can't help but wonder though.. did this PC Tools really detect something that Webroot didn't? Or did PC Tools make up these ''threats'' to get me to buy their product, etc. ??

I just want to make sure whether or not PC Tools is legit or not, before purchasing it.

Any and all feedback would be greatly appreciated! Thanks! :)

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Hello Typative,

I know for a fact PC Tools is a legit company. Whether or not they did find something Webroot didn't that is another question. I have used PC Tools before and had no issues with them. As a matter of fact, I liked them better than Webroot.

Good Luck!

P.S. If you find this information helpful, please rate this solution.

Posted on Mar 11, 2009


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I had to wipe my hard drive and now I need to reinstall my webroot. I have the product key but what do I do?

Webroot customers can reinstall software at no charge any time during the active subscription period. You can request a new copy or upgrade at the Webroot Web site:

  1. Go to
    The Reinstall Software page opens on the Webroot Web site.
  2. From the Product field, click the down arrow and select the product you are using.
  3. In the next two fields, enter your last name and email address. Use the same email address and last name that you used to register your software.
  4. Click Get Updates.

You will receive an email containing your keycode and instructions for downloading your software.

Jun 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

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My webroot has greyed out and it keeps telling me that the virus protection is turned off but everytime i try to turn it back on nothing happens..

Is your subscription expired?
I would recommend uninstalling webroot and installing Avast
They have a brand new virus protection scheme called sandboxing and its quite advanced. Plus its free! Better than norton or webroot by farrrrrrrrrrr.
Have a nice day

Mar 01, 2011 | Webroot AntiVirus with AntiSpyware &...

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Auto re-newal keeps stating it is expired.

There is a distinction between the program and the subscription for updates. Updates usually get purchased for a year at a time. YOU want the updates, so renew.

Feb 25, 2011 | Webroot AntiVirus with AntiSpyware &...

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Hello there:
please try these links and see if they will help you.
hopefully you have the genuine product

  1. Webroot Of "zzz" - The Elder Geek on Windows Webroot Of "zzz", Help with lost key code. Options. newbie geek ... site every day before I do anything else to see what is going on security wise. - 55k - Cached
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Sep 15, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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Removing webroot spy sweeper

This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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I have a subsription with McAfee and I cannot download the software before having this webroot spy sweeper removed.I cannot find it on my computer and never had a subscription with this webroot spy...

first uninstall the webroot spy sweeper through the following steps. start 
2.go to control pannel 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Previously owned Webroot Spy Sweeper

It doesn't really matter which version of Spy Sweeper is on the installation disk, as long as the subscription associated with its product key hasn't expired. Spy Sweeper will immediately update to the current version after you install it.

The clock starts on your one-year subscription when you enter the product key during installation. If it's a 3-machine license, then the clock starts on all 3 copies when the first one is installed.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Webroot 5.8.1

i think that there is no fix they want u to use their firewall. dump it

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