Question about Maytag Neptune FAV6800AW Top Load Washer

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E3 code showing sometimes on Neptune MAH-3

We are having a problem with our Maytag Neptune Washer MAH-3. We are getting an E3 code sometimes. It sounds like the motor is trying to run on the spin cycle, after about 3 tries it then shows the E3 code.

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“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

Posted on Sep 23, 2009

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I suggest check Technical Bulletin from Maytag on this problem.

Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

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