Question about HP Media Center 864N PC Desktop

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Disk boot error

After my keyboard drawer crashed into my computer breaking the door and jamming the drawer in i get a disk boot error and the diagnostic screen stops

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  • Jim Brauer May 11, 2010

    It's possible that you jolted the PC enough to damage the hard-drive. Can you give me a little more info about what happens when you turn the power on?

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  • Expert
  • 76 Answers

Your Hard drive took a major blow it was enough to send it into a trauma shock replace and do a re installation of the operating system

Posted on Mar 13, 2009

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Posted on Jan 02, 2017

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Troubleshooting Error Messages on a Black Screen that may Occur During Startup...


<b><u>For Hp Laptop</u></b><br /><br />There are many reasons that a computer does not startup or boot into the Windows operating system.<br /><br /><b><u>Resolving Start Up and No Boot Problems Checklist</u></b><br /><b></b> <br /><b>Perform a Hard Reset</b><br />1. Disconnect all peripheral devices and remove all USB devices and media cards.<br />2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds.<br />3. Reconnect the AC power adapter (do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for the sound of a disk drive and fan turning.<br />If computer does not start normally, identify the specific problem symptom listed below and take the recommended actions.<br /><br /><b>Symptom: LED lights do not glow, display is black, computer does not start<br /></b>If LEDs do not glow when power button is pressed, there is no power available to the notebook. Check AC adapter wiring and power connection to the notebook. Connect a different AC power adapter and remove battery. Connect a different battery and disconnect AC power adapter. If there is no battery or AC power at the notebook, contact HP for technical assistance.<br /><br /><b>Symptom: LEDs glow, but computer fails to startup or boot, and displays a black screen</b><br />Usually occurs if a component is installed incorrectly, or there is a device conflict or failure. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use recovery disk to recover the computer to original condition.<br /><br /><b>Symptom: Computer displays a blue screen or continually re-starts</b><br />Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. <br />Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and:<br />o Select Disable automatic restart on system failure to view error message<br />o Run Repair Your Computer<br />o Run Last Known Good Configuration (Advanced)<br />o Select Boot into Safe Mode and then Run a Microsoft system restore<br />o Select Boot into Safe Mode and then Uninstall recently installed programs<br />o Select Boot into Safe Mode and then run Windows Update<br /><br /><b>Symptom: Computer displays the Windows logo screen and stops responding</b><br />Boot to Windows Advanced boot options (f8) and select Disable auto-restart to view error message<br />Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs<br /><br /><b>Troubleshooting general black screen errors on an EFI-based computer</b><br />The Extensible Firmware Interface (EFI) is available on select HP Notebook PCs manufactured in late 2008 and beyond.<br />To access the Startup Menu and the troubleshooting options on an EFI-based computer, press the power button and immediatly press the ESC key. If computer does not display a EFI Startup Menu, it may a non-EFI computer.<br />The EFI environment allows you to select from the following options:<br />Press f1 for System Information .<br />Press f2 to perform System Diagnostics .<br />Press f1 for System Information System Information.<br />Press f2 to perform the Start-up Test .<br />Press f3 to perform the Run-in Test .<br />Press f4 to perform the Hard Disk Test .<br />Press f11 to view the Error Log .<br />Press f9 for Boot Device Options .<br />Press f10 for Bios Setup .<br />Press f11 to perform a System Recovery .<br /><br /><b>Troubleshooting general black screen errors on non-EFI based computers<br /></b>The Extensible Firmware Interface (EFI) was not available on computer manufactured in 2008 or earlier.<br />When you try to start your computer, it may appear to stop responding with an empty, black screen before reaching a blue screen or the Windows logo. If there is no specific error message provided, there are several things you can do to troubleshoot a black screen. <br />Remove a non-system disk from the computer <br />To remove all non-system disks and reboot the computer, follow the steps below:<br />Disconnect any eSata, USB, or 1394 (Firewire) devices that are attached to the computer.<br />Remove any CD / DVD discs or memory cards from the drives if present.<br />Press and hold the Power button for 30 seconds to turn off the computer. Then, press and release the Power button to turn on the computer. <br /><br /><u> NOTE: During startup, a computer checks several devices for an operating system in a pre-determined order. You can change the order that the computer uses in the system BIOS. </u><br /><b>After removing any non-system disk:<br /></b>If the computer starts up normally to the Windows desktop, no further action is needed.<br />If the computer still stops at the black screen continue by restoring the BIOS default settings.<br /><br />for re-installation bios process, waiting for next tips. <br /><span>Thank you</span> <span>for taking</span> <span>the time</span> <span>to</span> <span>read. H</span>opefully these tips beneficial to you to solve your hp laptop.<br /><br />Regards<br />Multilinkent

on Mar 08, 2011 | Computers & Internet

1 Answer

I have dell optiplex 330 when i start it it need to strike f1 for boot f2 for setup and f5 for scanning


Hi,
There could be two reasons you are getting this error message .
1. The operating system has crashed and needs to be reinstalled
2. The HDD has gone bad.

Run the diagostics on the computer.

Restart your computer at the Dell logo , tap on the f12 key slowly 1-3 times.
Using your down arrow key on the keyboard highlight IDE drive diagnostics or HDD diagnostics.
Press enter .
Incase there is an error , the hard drive needs to be replaced , else the operating the system needs to be repaired or reinstalled .


Thanks for using fixya
Proton

Jul 05, 2012 | Computers & Internet

1 Answer

I Have a dell inspiron 1720 and im geting NTLDR FILE IS MISSING error. when i use the install disk that came with it and select repair start up it runs saying it looking for errors but it never stops. its...


This basically means the hard disk is having problems (although could happen on an OS crash with out damaging the disk). First thing I would try is a diagnostic to check the disk. Download something like Ultimate Boot Disk. This utility disk (bootable CD) has lots of diagnostic tools including testing the disk.
NTLDR file is a Windows NT file that is used to boot the operating system. It is created during the installation and is custom for each system.

If the disk contain the Vista install, you can reinstall the OS. You will first be asked if you want to repair the OS, select no. It will then say it found a copy of Vista installed and ask if you want to repair it, say yes. This will do a repair with out deleting your data or programs. You will need to do all the Window updates before trying to run any programs as they will probably be expecting new files that the ones on the disk that came with the computer.

NOTE: If you are not confident do either of these procedures, ask someone who has more skill. When doing the diagnostics or the reinstall, if you do it incorrectly it will wipe your disk.

Dell Inspiron's also come with a built in recovery tool. I do not remember the Function key to hit to enter the recovery tool but it should show on the screen when you first turn it on. I have had quite a bit of luck with the Dell recovery fixing non-booting systems without erasing the disk or user data. Try using the online tech support from Dell.

Jim

May 06, 2011 | Computers & Internet

2 Answers

Blue screen appears at start up boot screen and restarts again


press "F8" while statrting , and then select "safe mode"

Feb 01, 2011 | Computers & Internet

1 Answer

Disk read error when booting


when a "disk read error" occurs, it's most probably the disk that crashed. you can try and repair the disk by booting from a bootable cd or USB-stick with diagnostic functions, such as UBCD4win, which can be downloaded for free. UBCD has many functions to check disks for consistency. if this does not help you, then i'm afraid that you will have to replace the disk with a new one. however, it may still be possible to retrieve data from the disk, if you connect it to a pc using a usb-to-ata bridge. the program i use for data retrieval is file scavenger.

Apr 21, 2010 | Gateway MT6451 Notebook

2 Answers

My Compaq Presario SR5601UK running Windows Vista Home Premium locked up today. When trying to reboot it it now freezes on the moving bar that shows on the screen prior to the windows logo and log in...


The error code BI0HD-4 is a hard disk error. You need to delete all partitions on your hard disk and create new ones and format them
This will solve the problem.

Good luck and have a great day!

Feb 07, 2010 | Computers & Internet

1 Answer

I've been building computers since 1992. Never saw this. My EVGA MB is in a BIOS loop. Boot .. beep .. EVGA Splash ... -Reboot automatically- Beep ... EVGA Spash ... -Reboot automatically. It's like a...


Turn the computer off.
Hold DOWN the "any" key.
Turn the computer on.
When you see "keyboard error. Press Fxx to enter BIOS SETUP", RELEASE the "any" key, and press the 'Fxx' key.
While in setup, change the boot-order to "floppy-first".
Then, everytime that you boot, your motherboard will "grind" the 3.5-inch disk, looking for a boot-sector.
If it DOES "grind", then BIOS-loading has completed, and there's something wrong with the boot-sector on either the CD-ROM or the disk-drive, i.e., Windows "crashes" during startup, and reboots itself.

Or, press F8 when you think that your computer is booting from the disk-drive, to enter the "Windows boot menu". Try "Boot In Safe Mode".


Feb 03, 2010 | Evga MB 115-K8-NF33-AX NF3-250 754...

2 Answers

Cant start windows


Hi,
The no bootable device found or the promary disk not found error can be caused because of the following reasons

1. The operating system has crashed
2. The harddrive is faulty.

Try the following steps
1. Remove any cd if there is in the optical drive
2. Disconnect the Ac adapater and remove the battery
3. Press and hold the power button on the laptop for 10 seconds
4. Reconnect the Ac adapter
5. Power on the laptop and press F12 key on the keyboard a couple of times slowly on the Dell screen
6. Select Hardrive diagnostics from the list
7. If the harddrive returns with an error code , you would need to replace the same
8. If not then, restart your computer and press F8, a couple of times on dell logo screen
9. Select safe mode from the list.

Use the following wizard
http://tinyurl.com/56ym45


Thanks
Proton

Nov 19, 2008 | Dell Inspiron 700M Notebook

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