Question about RIM BlackBerry Curve 8310 Smartphone

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When i turn on my blackberry i see the hourglass for about 10 seconds and then it turns off. It keeps repeating this cycle but i never turns on. What should i do?

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  • Omvishnu Mar 11, 2009

    I've the same problem on 8310

  • Anonymous Mar 11, 2009

    Same as above!!

  • Anonymous Mar 17, 2009

    Same problem!

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1 Answer

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  • 173 Answers

This issue usually is caused by Battery terminal or Bad USB port which requires opening the phone for repair. However you blackberies need to be flashed with the latest software first just to make sure that its not a software failure.
You can do the software flash using the blackberry desktop. You need to download the appropriate software according to your phone and install it to your computer first. Then using the app loader on the blackberry desktop, it will direct you to install the new software. Please let me know if you need more assistance

Posted on Mar 13, 2009

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1 Answer

Hi , i bought a curve 8520 3 weeks ago and it has been brill ,however last night the screen went white wiv the hourglass..i hav took the battery out for several hrs..and then replaced it...and my phone...


Hi,
The BlackBerry has the feature on auto-start. When you insert the Battery, the device will automatically boot-up. It'll be showing an hour glass while loading the settings. But if it is longing for more than 10 minutes, there might be some error in the OS. It's better to contact a near-by authorised Service Center.

Regards
Vineeth K.

Aug 05, 2010 | RIM BlackBerry Curve 8520 Smartphone

1 Answer

Blackberry Pearl will not turn on! Not the same problem as others


Have you tried connecting it to your pc via the USB cable and launching the Desktop Manager application? If the desktop manager can see it, you may be able to replace the operating system and get it going again. Try contacting your service provider for assistance. They should have several options to try and get it going again for you.

Cheers and good-luck!

Dec 29, 2009 | RIM BlackBerry Pearl 8100

1 Answer

My 8310 keeps going from the hourglass to black screen every 10 seconds or so


Magnetic damage or water damage is most likely the problem.

However it could have suffered from severe physical abuse or could even contain a virus, do you use the internet on it often?

Oct 11, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

8703e stuck rebooting continuosly


if you installed them from any site other than blackberry.com, the app is a 3rd party program and as tech support reps we always recommend to customers that they do not download and install them, as we dont support them, and they can cause problems with the phone. i would honestly suggest removing the application with the desktop manager, then if that doesn't help, reload the handheld software for the phone.

Jul 13, 2009 | Sprint BlackBerry 8703e Phone

1 Answer

Power cycles but never starts


You said you'd tried a reset - both types!?

Hold these keys down simultaenously - ALT+RIGHT SHIFT(CAP)+DELETE

Power back on.

If that doesn't work - try a double soft, where you follow the above, wait until you have a blank screen and then repeat - You should get another blank screen followed by the hourglass.



Apr 19, 2009 | RIM BlackBerry 8820 Smartphone

3 Answers

My blackberry curve wont load, it wont go passes the screen with the little hourglass


Hi there!

It's possible that a quick power cycle might help you.

Take the battery out of the device, press the power button 10 times and on the 10th time, hold it down for 10 seconds. This will drain all remaining power that still exists in the Blackberry.

Place the battery back in and attempt to boot the device to its normal state.

Was the device damaged in anyway that might cause this problem? If dropped in water or dropped on the ground from a notable height, you should definitely have a technician take a look at it. You can find a technician at one of your service provider's device support centers. Or, if you don't want to have to go anywhere to troubleshoot, you can contact Blackberry Support on a different phone and they should be able to help you.

Also, if you have a warranty plan, this would be cause to utilize it.

I hope this helps! Feel free to reply if you have any further questions.

Apr 13, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry curve won't turn on...


Wipe it to start over. Sometimes when you change or add something like a THEME or a download it HOSES the BB completely. So delete what was on there and don't download a theme or any other wacky add-on.

To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select.
Scroll to select SECURITY and press [Trackwheel] to select.
On some units you may have to select GENERAL SETTINGS before getting the next menu.
Press [Trackwheel] again to access the Menu screen for the security.
Scroll to select the WIPE HANDHELD and press [Trackwheel] to select.
Scroll UP to select CONTINUE and press [Trackwheel] to select.
Type blackberry on keyboard to confirm the action press <-| key.
System responds with ERASING INFORMATION.

Mar 19, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

My blackberry pearl keeps showing a hourglass


Try removing your Facebook app from the phone. Had the same issue and I stopped receiving emails. Once I removed the Facebook app from the phone - it rebooted and all my emails showed up.

Jan 31, 2009 | RIM BlackBerry Pearl 8100

1 Answer

T7100


same thing to me but not off ebay when i first bought my 7100t all it would do was show an hourglass but i never used it for a month then i charged it then it worked fine

Jul 22, 2008 | RIM BlackBerry 7100t

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