Question about RIM BlackBerry Curve 8310 Smartphone

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When i turn on my blackberry i see the hourglass for about 10 seconds and then it turns off. It keeps repeating this cycle but i never turns on. What should i do?

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  • Omvishnu Mar 11, 2009

    I've the same problem on 8310

  • Anonymous Mar 11, 2009

    Same as above!!

  • Anonymous Mar 17, 2009

    Same problem!

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  • 173 Answers

This issue usually is caused by Battery terminal or Bad USB port which requires opening the phone for repair. However you blackberies need to be flashed with the latest software first just to make sure that its not a software failure.
You can do the software flash using the blackberry desktop. You need to download the appropriate software according to your phone and install it to your computer first. Then using the app loader on the blackberry desktop, it will direct you to install the new software. Please let me know if you need more assistance

Posted on Mar 13, 2009

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It's possible that a quick power cycle might help you.

Take the battery out of the device, press the power button 10 times and on the 10th time, hold it down for 10 seconds. This will drain all remaining power that still exists in the Blackberry.

Place the battery back in and attempt to boot the device to its normal state.

Was the device damaged in anyway that might cause this problem? If dropped in water or dropped on the ground from a notable height, you should definitely have a technician take a look at it. You can find a technician at one of your service provider's device support centers. Or, if you don't want to have to go anywhere to troubleshoot, you can contact Blackberry Support on a different phone and they should be able to help you.

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