Question about PC Desktops

9 Answers

The solution center shows a question mark on both ink cartrages, and says no comutaion with the printer.

Posted by on

  • 3 more comments 
  • harryandgrac Mar 11, 2009

    My Lexmark X1270 will scan but will not print, Ive tried unpluging both the power cord and the put the USB in another outlet, no change

  • harryandgrac Mar 11, 2009

    My Lexmark X1270 will scan but will not print, Ive tried unpluging both the power cord and the put the USB in another outlet, no change

  • harryandgrac Mar 11, 2009

    Ive done all you suggested, I dont think you can help me and would like a refund.

  • harryandgrac Mar 11, 2009

    This is a printer that has been used for some time. when the the problem started I replaced the cartrages and still had the question marks.

  • harryandgrac Mar 11, 2009

    I've done all that. Ill take a refund.

×

9 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 149 Answers

Take the cartridges off and check the connections. Make sure that there is no dust or debris on the contacts. Also take some Alcohol on a swab and clean both areas with it. I would recommend a clean swab for each contact so you do not cross contaminate the leads. When you put the cartridges back in make sure that they seat all the way. I know that there are some cases where the cartrages look like they are seated properly but not.

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,800 Answers

Chnage usb cable.

also try uninstall driver and install again and chnagez the usb plug

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Desktops Master
  • 13,433 Answers

Turn the printer off and then on again. see if that helps. If not try another usb port. Let me know how that goes. seems the computer is unable to talk to the printer as in it seems to be disconnected or not installed properly.

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers
  • 2 more comments 
  • taran_2005
    taran_2005 Mar 11, 2009

    Did you try uninstaling the printer, rebooting, and let Windows detect the printer for you? That's the only thing I can think of. You did everything else, lastly, go to the manufacturer website and look for troubleshooting for your particular device, it could be a known issue they have dealt with....



    Thanks.

  • taran_2005
    taran_2005 Mar 11, 2009

    Let me try once again......





    So, Lets start from scratch.....



    1. uninstall all drivers and reinstall

    2. Check firewall seting

    3. Disconnect and connect USB

    4. Go to control panel and check, the printer must be selected as default.

    5. Check all cables once again.



    Now, if it doesnot work, try to use the same on another pc.



    If that would work, something we have to troublshoot for printer. Unless check the usb, might be that's faulty.





    Thanks.

  • taran_2005
    taran_2005 Mar 11, 2009

    Are you sure you are using right catridges recommended by lexmark?



    Thanks.

  • taran_2005
    taran_2005 Mar 11, 2009

    Remove these catridges and try some other catridges that you earlier had.





    Thanks.

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 164 Answers

Hi;

Has the printer been installed correctly before? or are you trying to install a new printer?

If the system is suggesting problem with the specific cartridges are they both new?

Thanks

Posted on Mar 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 98 Answers

Hello i hope i can help you.turn off the printer.I say that the ink cartrages are not in all the way.I have had that problem before.also mabee take a Q tip and clean any ink that might have dripped into the ink cartages inserts. that should fix that problem.

Posted on Mar 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 320 Answers

As you will have to select the print cartridges as new after you install the cartridges.if you do not select it will show question mark. just remove the cartridges from your printer.and go to printer preferences.that you can see in properties of printer.just click the printer preferences.in printer preferences you will get a option called ---lexmark solution center.---in that there will be the option called.install ne cartridge .you click the option and follow the onscreen information and install the cartridge then.after that it will work properly.

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 583 Answers

Unplug printer for a while then plug in then check or else reinstall printer drivers and also check connections.

Posted on Mar 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,550 Answers

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .

Posted on Mar 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cannot print


i dont know if you have an empty ink in your cartrage if so, realign your printer and your ink try to level it in not more than one inch.

Feb 02, 2013 | HP Black Pavilion 23-B010 All-In-One...

1 Answer

My Printer will not work on my computer, it is installed and the printer device is in the contriol panel, but there is a yellow triangle with and exclamation mark in it??


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer driver software then connect the Printer to be detected and installed. Check printer properties to see the ink levels.
The yellow markings can be poor interface of the drivers. Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can
also be poor ink cartridge contacts

Feb 21, 2011 | PC Desktops

2 Answers

Refilled my hp officejet 6500 but the printer shows empty cartrages, should I do something with the chip?


What Chip?
The ink volume usually is controlled by the software that comes with the printer....You may want to re-install the software that came with the computer first.

Oct 29, 2010 | PC Desktops

1 Answer

How to check ink level on printer cartridges for aa HP F2430 printer?


Press and hold the power and the cancel buttons together and it would print a sheet which would show the estimated ink levels or go to an icon on your computer named Solution center and at the bottom of that screen click on settings>printer toolbox>estimated ink levels

Oct 19, 2010 | PC Desktops

1 Answer

EPSON CX 7800 HOW DO I MAKE IT PRINT BLACK & WHITE ONLY? IT IS A COLOR INK HOG.


take yourink cartrige to staples and get in black an white only and then purshase it and put it whre the color ink cartrage was........................how the the hell do you spell cartrage?

Nov 29, 2009 | PC Desktops

2 Answers

Cannot read #'s on cash reg. tape


Many times its not easy to seat the inker. Also these machines have 2 rubber type wheels that will harden if the inker is not changed often enough. Also some people use thermal paper in these machines and that is not good either. if you are using thermal paper try using standard 21/4" adding machine paper. The type wheels may also be filled with glonck. you also may have bad inker. if the are crumbly they wont work

Sep 21, 2009 | Casio Parts Cash Register PC Desktop

1 Answer

How do I check levels of ink on my HP Photosmart c6300 all in one. Thank You CJ


There are two ways to do this:
Method 1 Check the back of your computer to make sure that the printer is appropriately connected to the computer and is plugged in. If the printer is not plugged into the computer, find the printer jack on the back of the computer and plug it in before you move on to the next step.Click on the "Start" menu button which is located on bottom left hand corner of your screen. Click on the "Settings" bar and notice that a list of functions pop up to the left of the settings button. Click on the control panel icon.Look for the printer/fax icon in the control panel window. Double click on the printer icon.Find the icon for your printer in the opened window and right click on the icon. Now click on the "Preferences" option.Look for the menu box pop up with tabs near the top of the box. Click on the "Services" tab.Click on "Service this device." You will find the button on the Services menu that you just activated.Click on the estimated ink level tab and a graphic will appear indicating how much ink is left in the cartridge.OR Method 2 Click Start and select HP Solution Center . Select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. Figure 1: Estimated ink levelsc00677193.gif

Dec 24, 2008 | PC Desktops

2 Answers

I just purchased Vista Computer, Solution Center Popup keeps coming up when I turn on my computer. I have a 4 in 1 printer and when I tried to remove the Solution Center, a warning came up that I will...


Hi Sherylpus,

Congratulations on your new PC! Its always so exciting until your printer doesn't work eh? :)
OK down to business. I am going to need a few more pieces of information in order to help you.

What is the make and model of your printer? (you can usually find it in front for example HP 7960, if its not there then try the back or bottom of the printer)

Is it a new printer? or did you use it with your old XP system?

How is it connected to your computer? USB wire? Ethernet cable? (Ethernets like a big phone wire)

Has it ever worked with your new vista pc?

Have you ever had troubles like this before with this particular printer?


thanks in advance for answering my questions, I'm her to help you

Nov 12, 2008 | PC Desktops

1 Answer

New ink cartrage and the computer wont print a thing


Did you make sure to remove the cello tape from top, bottom or both to allow 1) air to enter from the top, or 2) ink to exit from the bottom?
If its a laser cartridge you have to pull out the protective strip.
Good luck
Shimsar

Sep 28, 2008 | PC Desktops

1 Answer

Ink line on back side of paper


this sometimes happens when an ink cartrage has been over filled ,ink gets on the roller, clean the roller

hope this help you
Terry

Mar 11, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18304 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...