Question about Ricoh Sp C420DN Clr Color/mono 31PPM 56MB Ram Dupl 550 Tray 100 Bypass Laser Printer

2 Answers

New Printer, just installed, cannot connect with DHCP (?)

I have just installed the printer. When i send a test page, I get the message "Cannot connect with DHCP".

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 167 Answers

- Make sure the IP Address of the Printer is range with the IP Address of your network.

Posted on Mar 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 95 Answers

Try turning off DHCP in network prop and giving the mach an IP addy.

Posted on Mar 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Printer lost static IP address with new router and won't install on network.


Your printer is looking for your old router.
Reset the printer:
  • Verify that the printer is powered on.
  • Press and hold down the Report Page button.
  • While holding down the Report Page button, press the Cancel button three times.
  • Release the Report Page button.
Now, re-connect your printer to you new router.

Source :
Re Can Get DeskJet 6840 To Work on Wireless Network Need HP Support...

Feb 12, 2014 | HP DeskJet 6840 InkJet Printer

1 Answer

The test page prints fine. Then I scan the test page and I don't get any kind of message at all. Printer will not print documents.


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken.

Thank you for using Fixya

Sep 23, 2011 | Lexmark X2470 All-In-One InkJet Printer

2 Answers

I installed new cartridges in my X2550 Lexmark I want to print a test page. It scanned the test page but will not print it. What do I do?


it depends on the error message why the test page won't print. If it just won't print at all, try to reseat the paper into the printer and turn off/on the printer then try to print the test page.

If it doesnt, then turn off the printer, remove cables. And then press and hold the power button on the printer for 5 seconds . Reinsert cables and turn on the printer and print the test page anew....

Jun 04, 2010 | Lexmark X2550 All-In-One Printer

2 Answers

Can't find the mac address on a brother laser printer 2170w


page 66 of the network users manual explains how to find the mac address on your printer, you have to print out a test page from the printer and it should give you the info, still get the manual so you can read up more on network settings:

http://www.brother-usa.com/manuals/default.aspx?PGID=1&R3ModelID=hl2170W

Download the manual and make sure you have adobe reader installed on the computer.


Feb 05, 2010 | Brother Office Equipment & Supplies

1 Answer

How to setup the IP address for Workio DP2500?


it uses dhcp by default. connect to network with dhcp.

1. print test or configuration page from menu. then connect through internet explorer.

2. install software from original cd and configure through it

Mar 19, 2009 | Panasonic Workio DP-2330 Printer

1 Answer

I followed this suggestion and now the IP address is 0.0.0.0. I can not get to the printer setting. I don't know if the DHCP setting still remained as static instead of dynamic. ANY SUGGESTION?


I had the same problem, after removing the DHCP settings, maybe for an error during the configuration the printer didn't assume the new IP address and it resulted 0.0.0.0 from the configuration page.
No way to connect to the printer until I did a network card reset following this procedure:

************************************
7. Network Card Reset:
a. Turn the printer off.
b. Open the front cover.
c. Hold down the Continue and the Cancel button while powering the printer on.
d. Release the buttons when the Error light (bottom light) stays on solid.
e. Close the front cover and the printer should return to a READY state.
f. Press and release the continue button to print a network settings page.
g. On the page that prints verify the following:
�� Status = Not Connected
�� Active = Yes
�� DHCP,BOOTP,RARP Enabled = Yes, Yes, Yes
�� Address Source = Manual
�� Address = 0.0.0.0
************************************

The printer took a new IP address from the DHCP server.
Since my goal was to set a fixed IP address, I entered the printer configuration through Internet explorer, typing the newly assumed IP address and going to TCP/IP settings where I removed The 'Auto DHCP' and I set the IP address I wanted.

Oct 20, 2008 | Dell 1710n Laser Printer

2 Answers

Router sends my printer invalid ip address


Wow what a mess, this is hard to explain easily?

All network printers should be set to a Static IP address. (Fixed address). Somewhere in your Printers network settings you will find this, it should not be set to DHCP...

Your router is probably set to DHCP, which reassigns all address.

Your computer will send out a communication telling everyone on the network the PCs new address...

Your network printer will not do this.

In your PC in the Print Driver Properties you will see Ports which should have the IP address of your printer, which is a TCP/IP port.
Which will stay the same as when you installed the printer.

When your printer reboots and a new is address assigned if set to DHCP, the pc will still look for the old address, while the printer has a new address.

That is why the printer should have a static IP address assigned from within the machine
The gateway, subnet mask should reflect the same as your network. (The gateway does not have to be in there to work by the way, if you’re using it on the same router)

If you reinstalled the printer after your system rebooted, you probably have the printer installed more than once.

If you do not set the printer to a static IP address this probably will happen again when it is restarted or there is a loss of electricity.

Hooking a patch cable directly from your PC to Your printer will not work; it will work with a crossover cable and a few minor changes to the settings.

USB and Network use different protocols. TCP/IP uses a completely different addressing system.

I don’t think your problem was with your network, as much as it is with the Static address of the printer.

If it is printing for you now the easiest thing to do here to prevent future hassle...
print the network settings

go into your printers IP Networking settings and set the IP address and Subnet as what the printed page is ( I usually turn off DHCP, IPV4, IPV6, NetBIOS etc, and only have tcp/ip on, if your machine offers this?)

Good Luck

Sep 19, 2008 | Sharp (AR-NB2N) (ARNB2N) Print Server

1 Answer

HP Officejet printer


i assume that your printer is connected to a network. if so, it could be that the printer is set to use dhcp for the ip address. and if that's the case, it's better to set the printer to use static ip address since there would come a time that the dhcp server (a router most of the time) would provide another ip addresses to all the devices connected to it. that could be the reason why you are getting a "no connection" message (disconnecting and reconnecting it at times would solve the problem temporarily).

here are the steps on how to set static ip on the printer using a windows computer.(Note: the installation cd can automatically assign a static IP address as long as the printer does not obtain a dynamic (dhcp) address)

- boot up your computer the normal way so it'll get an ip address from your dhcp server
- then turn off your dhcp server so that the printer will not get any ip address via dhcp
- reset the printer to set its factory default configuration (with no dhcp address)
* unplug the printer from the power
* plug the power cord back in while holding in the printer’s
report button (it will try to find a dhcp server; after about three
minutes of no dhcp response, the printer will default to a static ip address of 192.0.0.192

- then print a configuration page to confirm that the ip address of the printer is set to 192.0.0.192

- then press the report button (wait until IP address is 192.0.0.192 before proceeding. if it remains set to 0.0.0.0, check the network cable connection to the printer and to the network is secure. If some other address appears repeat steps 3 and 4 until the default address appears
- you can now start the software installation cd

*during the installtion, follow these steps:
- select the model of the printer that you are using which is hp officejet before clicking on "next"
- then select "do network settings for me, then press "next
*follow the instructions on the remaining install screens
- the software will pick an ip address in the private 169.254.x.x range (not available on the open Internet) and permanently assign it to the printer. it will also set up a static route to that address in the computer’s printer configuration
- turn the dhcp server back on by turning on the dhcp server by
connecting your cable/dsl modem or dhcp to the network. because the hp now has a permanent static ip address, it will
no longer try to use dhcp server to get an address
- install the software on the other computers on the network who will be using the printer. the installation software will discover the hp printer at the 169.254.x.x address, and will add the static IP address in each computer’s printer configuration

Note: if the installation cd will permit you to change th private ip address from 169.24.x.x, it's better to set it on the same range as of the ip address given by your dhcp server (for example your dhcp server provides ip addresses starting from 192.168.1.100-192.168.1.250, set the printer's ip address to 192.168.1.59-below or any ip address that will not compromise any ip addresses that were already being used by your other devices)

hope this'll help you but if you'll have other concerns just ask me.

ciao!

Jun 28, 2008 | Computers & Internet

2 Answers

Printer problem


Uncheck collate in the print properties.

Feb 18, 2008 | Ricoh CL4000DN Laser Printer

Not finding what you are looking for?
Ricoh Sp C420DN Clr Color/mono 31PPM 56MB Ram Dupl 550 Tray 100 Bypass Laser Printer Logo

1,126 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

quennie732

Level 2 Expert

393 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

Bernard D'Souza

Level 2 Expert

161 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...