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I think it is due to the unsuitable video format, You can change another kind of, Video Download Studio can do you a favor about this. get a free trial from http://www.downloadvideos-convert.com/download-videos-music hope it can help you more or less!
to your question about how to download music: 1. turn on the mp4 player 2. plug it into your computer's USB port 3. An icon for the folder will come up on "My Computer" 4. using Windows Media Player, select "rip" music from cd 5. in "options" just save it into your computer in mp3 format (this makes a useful backup to save time if you have probems later) 6. Then copy the folder that contains the music from your computer to your mp4 player. 7. Unplug computer, check files run on your player
i think you should check the file type of the music you download. maybe it does not match with the one that should be dowloaded in your mp3 player. but im not that sure. just check for the other answers. try to download some audio or mp3/mp4 converter to convert the one you download with to the one that you want to download on your mp3. like for example. music.mpeg to music.wav or music.mp3, something like that
Aom reasons why Mp3 locks
1.Ilegal music is put on the MP3
2. you took the Usb when it was in the middle of a load
what i did was erase the last song i put on there it still showed as a locked MP3 for a little while after i erased it