Question about Compaq Presario R3000 Notebook

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Unsuccessful system restore

My bro decided to compress my files after I added Norton 360 to my system because it slowed my computer down. Since the compression, it hasn't started properly and it gives me the option to start in Safe Mode or Normally and either way it doesn't actually work. When we try to restore it back to it's original slow self, the restoration process starts and then the screen goes black. The computer is still on though. Help me please so I don't break his laptop. It's a Compaq Presario 2100 bought in 2003.

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  • Amanda Portus Mar 13, 2009

    Hey Cajun, looking through the CDs that came with the computer and following your instructions, I can't figure out which to use. The one called: Compaq QuickRestore System Recovery CD (which has 6 discs) and the other is Compaq Operating System CD. Please help me. I didn't want to do the rating until I tried all of your suggestions. Please and thank you.

  • Amanda Portus Mar 18, 2009

    Thanks for all your help. Cajun, your confidence blows me away. That's a really special quality.

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  • Master
  • 741 Answers

Well first things first, knock your bro upside the head for doing it in the first place. If your virus software is slowing your system down them you change virus programs, add ram or get another hard drive. YOU DON'T COMPRESS YOUR HARD DRIVE. Compression has its place like for folders or files but not complete drives.
First thing you need to do is backup your SystemState, docs, favorites and emails using the backup tool in accessories>system tools>backup
Once that is done then you have some room to breathe and you can try different things.
What happened is your probably compressed your Master Boot Record that is why it is not booting properly.
Try these things in order:
1)since you already tried system restore point then
1) Boot into safe mode (F8) and try Last Know Configuration if doesn't work then
2)Put your Windows CD in and change the BIOS to boot from the CD. Let the CD run a few minutes until it ask to setup or Repair, choose R
This will put you in Recovery Console at the DOS prompt. Type fixmbr if not working try again and type fixboot. That is suppose to fix your master boot record.
3) Unfortunately if none of the above work then its time to re-install your operating system. Since you backed everything up, see above, then it should not be no big deal to re-install Windows.
Good luck, if you have any questions let me know..pls rate this solution

Posted on Mar 11, 2009

  • Randall  Trahan
    Randall Trahan Mar 13, 2009

    Check out the ariticle on the website at the end of this paragraph it explains the difference between the two types of restore cds. According to this aritcle you should use the QuickRestore CD. It will set your computer back to factory settings. Now this is going to wipe everything off of your computer, so if you can't make backups of your data because of the compression then you will lose it..no way to get around it. Good Luck. If this works, which I'm sure it will, could you upgrade my rating to 4 diamonds. Two diamonds hurts my ratings..Good luck, let me know if you have any questions. Here's the website:

    http://www.epinions.com/content_14740112...

  • Randall  Trahan
    Randall Trahan Mar 18, 2009

    Thanks hope everything worked out well for you.

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1 Answer

How to restore the original dll


Steps
  1. 1Missing Dll files that somehow disappear can cause your computer to act in strange ways, such as not shutting down properly. A means to determine this is a system disk scan which comes with Norton anti-virus. For instance Norton has a good 'Windoctor' that makes repairs automatically. It is suggested that if one removes Norton anti virus for a free virus program, they retain Norton Utilities/ WinDoctor and Speed Disk for defragging.

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  2. 2Always run a virus check on anything one downloads before they open it. Remove programs that one doesn't use or need. Too many programs clog up the machine. Do periodic defragging. Anytime one downloads or removes programs, music etc. plus the normal creation of files, it fragments the computer and slows and confuses its proper function. "When system files are overwritten, such as .sys, .dll, .ocx, .ttf, .fon, and .exe files, system performance becomes unpredictable, programs behave erratically, and the operating system fails".
  3. 3If it is determined that one has one or more missing Dll file(s) that can be identified, they can be replaced. Find on say Google, a site that offers free Dll file downloads. Look for missing Dll. Download and Unzip the file to desktop. For this you need Winzip or WinRAR to extract file.

Dec 30, 2010 | Computers & Internet

Tip

How Norton Antivirus Works


Norton has traditional virus detection method like Signature base and Heuristics base detection, with anti-virus, anti-rootkit, anti-malware, anti-spyware etc. Symantec upgrade and releases new and more improved features with its every release. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be use it can identify new viruses by variation of such code, in files. Malwares are very difficult to detect even for the most new anti-virus software. If you are using Norton Antivirus, you should update its data-base and virus definition every day, so that when you scan your computer, it can detect all possible threats. Some new features like SONAR, it examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious.

Norton insight is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact.

Norton 360 introduced a very effective tool - Norton Power Eraser, it removes threats which standard anti-virus may miss. It cleans up system where malware prevents anti-virus installation. Apart from these, the key technologies of Norton anti-virus software are anti-virus, anti-spyware, anti-rootkit, and pulse-update - provides up-to-the-minute updates that protect against the latest threats without slowing down your computer, firewall software - that can use for mapping and monitoring network.

on Mar 17, 2011 | Computers & Internet

1 Answer

I renewed my Norton and upgraded to the best coverage. After three days I can't take how slow my computer is working. Also my wife has it on her laptop. We both paid and were told it would be good for...


norton should not slow down your systeam, a computer goes slow because there is to much stuff runing in the memory at the same time, or the harddrive is to full and it is going through everything to find the information, clean up your tempary files, do a disk defragment and you should notice a difference.

Dec 08, 2009 | Symantec Norton 360 for PC (037648318846)

1 Answer

Can't connect to the internet after installing Norton 360 3.0


i would try a system restore back to a point before you subscribed to norton.

control panel - system - system restore

Oct 09, 2009 | Symantec Computers & Internet

1 Answer

Need to be able to re install norton 360 after use of restoration disc


If you are in love with Norton.... Personally I use Avast the free version and have foudn it very good. Just look out for it on the internet. As regards Norton, if you do not have a cd then you must have downloaded an installation file and saved that somehwere, if not I am sure that if you are a registerd user you could still downlad it again if it is still covered byt the licence you paid for.

May 14, 2009 | Symantec Norton 360 Version 2.0 for PC

1 Answer

Need to put norton 360 on this laptop. 2nd of the possible 3, allowed


don't use norton 360, it will only slowing down your pc if your computer not powerful enough.
Thus, norton not really a good antivirus.

bitdefender total security is good enough for you. It has a option called game mode that won't slowing down your pc

Aug 24, 2008 | Computers & Internet

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | Computers & Internet

1 Answer

Slow computer since installing Norton 360


Hello

Actually all Norton products slow down the computers. Why dont you uninstall Norton 360, and see whether the performance of your computer has increased,if it does, ill recommend you to install Bitdefender Internet Security 2008, please check link below:
http://internet-security-suite-review.toptenreviews.com/
it is a review of all the security softwares. and also ill recommend you to install, Tuneup Utilities 2008, it will keep your computer clean of junk files.

Hope this helps you.

Always here to help

RAhUL_Hunk

Jun 19, 2008 | Microsoft Windows XP Home Edition

2 Answers

This is my 1st computer so haven't got a clue! I had norton 360 installed on my computer and backed up all files to online, my computer broke so have a new one. i installed my existing norton onto new...


Hello kellywhalin

First, welcome to the great big world of computing. It's really amazing out here. There's lots to learn so be patient w/ yourself and enjoy the ride.

---

You can find Symantec's (they're the manufacturer of Norton 360) article on this issue HERE.

I'm not sure, however, if this addresses a restore of data, etc. that was backed up to an online service.

I think it would be much safer for you to speak w/ a Symantec representative regarding restoring your data that was backed up to their online data storage.

We want to make sure that you don't accidentally restore files to locations on your hard disk that will usurp current system files, etc. and cause your system to crash ("wig out").

Please, go HERE for Symantec's free online chat service and speak w/ a support representative there.

Be sure to post back here to follow up w/ us and let us know what happened and if your problem was resolved, etc.

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Thank you,
BJ @:)

Apr 11, 2008 | Computers & Internet

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