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Paper jam - cleared but won't print - Office Equipment & Supplies

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  • flionfree Mar 11, 2009

    It's reading a paper jam but i have searched high and low for any little pieces and nothing. It seems as though one of the rollers is stuck though. Thus causing it to think there is a paper jam. I checked everywhere though and even I cannot get those rollers to move.

  • Anonymous Mar 12, 2009

    I have the same problem - Open upper cover paper Jam.
    No paper in side. I can get it to print now and again but it keeps coming back. Just wonderng if there is a paper sensor somewhere which is causing the problem ?

  • Anonymous Mar 13, 2009

    same here - no paper but still showing as jammed

  • erasor Mar 13, 2009

    Says paper jam, but there is no paper in the printer or in the paper path. Does not even acknowldedge when I open the printer tray or take out the toner cartiridges. Anybody found a way to reset it?

  • bbugg81212 Mar 14, 2009

    I had a paper jam on HP G55 and got most of paper out but not all the small pieces of paper. It keeps saying "load paper tray and press enter. The tray has enough paper so I keep hitting enter but nothing happens.

  • Michael Thomas
    Michael Thomas May 11, 2010

    Hi there ;

    hey if you cleared the jam make sure that there is no really small pieces of paper still left in there look really good and then go to the maintenance section of the printer and clean the cartridges it may take 4 or 5 times before somthing will start to print buit it will eventually clear itself out ok

    best regards mike



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Dear all printer and fax User's .....I think i,m here to support and tell you the solutions on printer problems..You don't need to blame the manufacturers some times..but some times the hardware or the software of the printer might cause you the problem..
So here is my knowledge to share with you on here ..
Well...i know the problem happens to many hp printer's cos i have encounter such a problem with my staff in the company having a problem of Paper jam...So if you knew that you check the printer and there is no Squeeze paper in the Jam..but still yet continue with the messages saying ..Paper Jam Errors...The Next solution i will tell you to do is..

Firstly..Off the Printer ..and On it back once again..immediately it Power ON ..Long Press the Power Button and Print Button at the same time until all the LED light keep blinking at the same time..till it stopped by itself and must remain only the Green light blinking ..which is Print LED light ..not the Amber colour light .... But When you try that, but seems only the READY LED(Amber Co lour ) blinking and keep saying Paper JAM Errors on the screen ..

Second ..The second step you will take is...Just power Off the printer and remove the Cartridge out ..removed the Debris and Clean all the adjusting area of the panel which contact with the cartridge and the printer together with a clean handkerchief or pure white soften cloth..Make sure you dust and shake the cartridge as well..Because sometimes The Cartridge may be faulty but..the Errors will not say's... cartridge problem because the Ink is not yet to exhausted but the Cartridge is having a problem...
So,After doing all the cleaning processing...and you later set the cartridge back into the printer and power ON the printer but still the same problem............Please don't just waste much of your time by changing the Full Ink Cartridge with the same model....and power On the Printer ,,,,,,,,,I,m sure it will work and print out fine..Good luck .Please i need your Comment..

Note:But first Print out the...(Test Page) before printing your original document..ok
Because these same problem Occurred to one of my Company staff and as a Network and System Engineer,,This is the procedure i follows ..The printer is working till now as i,m writng you these solution..ok .hope it will work for you as well..just try it and get back to me with the Feedback .
So..for more help and can contact me on here ..
Best regard
Famous A. . .

Posted on Apr 09, 2009

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I just had this problem with a Brother HL 1440 laser printer. I had opened the front, removed the drum, and pulled an entire sheet of paper out, but it refused to clear. I saw no bits of any paper anywhere, plus I knew there were no bits off of the paper I pulled.

After a lot of frustration, I found out that there is a way to open the back, too - a little door facing the wall - and there it was: another sheet of paper visible only from there!

Hope this helps someone...

Posted on May 08, 2009


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Posted on Jan 02, 2017

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SOURCE: printer says clear paper jam. There is no paper jam.

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

  • 1 Answer

SOURCE: hp 2015dn paper jam light on solid,won;t print

This is a widely known problem with this printer and means the formatter board needs to be replaced. Save yourself the cost and headache of repairing and move on. The problem initially began as a random situation where I would have to turn the printer off and back on to get it to print.This eventually progressed to the problem you all are reporting which is the amber toner and jam lights on. I replaced the formatter board on mine and after one month the problem returned with the new formatter board needing replaced as well.

Of course, HP acts as if they've never heard of the problem. This company's integrity and quality has gone from number 1 to dead last.

Posted on Apr 21, 2009

  • 1 Answer

SOURCE: paper does not feed into lexmark X5470 all in one printer

feeding problems
not take apaper
not feed a paper

hey im tuval from israel,
first of all im sorry about my english :)
and now to the point.......
look, if you know where the feeding wheel its good (like elastic material over this wheel) , now take a"nail cleaner" (aceton)
and clean this wheel (the elastic thing), i did thet and the problem is gone!!!
after the cleanning send 15-20 empty doc to print (remember - empty, dont use you ink - you dont have to - save money), if all the paper is out from the printer,
you fix that.

i hope i help you.
hope fore replay.... :)

Posted on Jun 20, 2009

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1 Answer

Printer won't print after clearing a paper jam

I use to have an HP All-In-One Laser Jet printer that, for reasons unknown to me, wouldn't print after clearing a paper jam until I replaced the ink cartridge.

Jan 13, 2013 | Canon IMAGECLASS MF-6530 Multifunction...

1 Answer

Won't print. Alarm says it's out of paper, but that is not the case.

Turn it off and on.
Check through the paper paths and clear any paper jam.
Try disconnecting the printer.
Leave it for like 2 hours and then connect it again.

Feb 26, 2012 | Brother HL 1240 Printer

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What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.

How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.

To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.

Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.

To clear a paper jam:

1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

My printer says it has a paper jam, even though the paper jam has been cleared. It won't print. Any ideas?

Hi, Try pulling out the plug for 1 hour and then try again. Pulling the plug may reset the printer.
Good luck.

Jun 27, 2011 | HP DeskJet 3740 InkJet Printer

1 Answer

The red and green lights are flashing continously and it won print

The lights continually flashing indicate a paper jam or the printer being out of ink. Check/clear any paper jam and verify the ink cartidge is set correctly.

Mar 05, 2011 | Epson Stylus C48 InkJet Printer

2 Answers

My hp deskjet says there is a paper jam when there is none and will not print

If your printer for any reason reports a paper jam, withput going through the "clearing paper jam" procedure it may not respond to print command. So follow the procedure below:-

Clearing paper jam in a printer is simple almost seven step procedure depending on the printer. Paper jam is the term used to refer to the scenario where your paper fails to come out of the printer during the print process. When you send a document to the printer, normally the printer prints out the document on a paper; then you can pick up your printed copy. When the paper gets stuck in the printer, it is said that paper has jammed in the printer "paper jam".

Even if you are not a technical person, you can conveniently clear paper jams. All you need is to follow the set of procedures outlined below.

Good luck & God bless!

Mar 01, 2011 | HP Deskjet 3845 InkJet Printer

2 Answers

Paper jam and still won't print


Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.


Aug 15, 2009 | Brother Office Equipment & Supplies

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