Question about Fisher and Paykel GWL11 Top Load Washer

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The spring attacted to the drum has come undone. How do you replace it?

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Hi Sleepy.
When you say "spring" are you talking about the small spring attached between the left-front shock rod and the small red tab on the tub rim, or are you talking about one of the tub support rods/shock absorbers? If it's the latter, it has probably broken and has to be replaced. What I usually see happen is that the rod pulls right out of the angular bracket that supports the rod. if the rod came undone it is very easy to re-install it, you hook the bottom round "bearing" onto the tub, lift the rod up and set the angled bracket back into the corner of the cabinet. if this angled bracket is still attached to the corner and you see a rod and spring, then you broke the shock rod. If this is the case, they are sold in sets of 4 and you can get them here:
http://www.fisherpaykelparts.net/ecart/item.php?item_id=218&category_id=54

Posted on Mar 11, 2009

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Drum suspension failure


The suspension spring of the drum has come off and this means that the drum is hanging off the center.
The drum is hung with spring and shock absorbers and if one side has come off it will be off balanced. The springs are hung from the corners of the BODY FRAME. Check this out, replace spring if the end had broken or also you can use a good plier to extend the spring head to be clipped.( if broken)

Dec 30, 2012 | Asko WL6532XXL Washer

2 Answers

Washer shakes violently when in spin cycle. Is there something broken?


I'm presuming that this is happening a lot, not just because you have a heavy or uneven overload in the machine! Presuming you have discounted that as the cause, there are a couple of things that might explain this:

1. The most likely cause: The drum is suspended from 2 heavy duty springs that clip to the top of the chassis and onto loops moulded into the drum. (you will need to take the top off the machine to examine these). If you have had a very bad overload and a violent spin, a spring may have become dislodged. Provided that it has not damaged the locating lug on the drum, you should be able to re-attach it (Check the side that is still attached to see how it goes on). The easy way to re-attach the spring is to fit the DRUM end of the spring first, then make a circle loop of string or wire big enough to put your hand through, hook the chassis end of the spring over your string loop and use it as a handle to lift and guide the end of the spring into the slot in the chassis. Once in place, you can cut the string and pull it from under the spring where it will have become trapped.

2. There is a possibility that one of the shock absorbers that steady the drum underneath have come undone. Pull the machine out and tip it backwards by 45 degrees, take a look underneath. You will see 2 shock absorber struts, mounted on each side of the base of the chassis, half way between back and front. These struts should be fixed to the base of the machine and to the drum on each side. If one has come adrift, you will get the effect that you describe. Typically, the chassis end of the strut is bolted to the chassis and will not come adrift, however the drum end is usually held in place by a plastic pin that goes through a locating hole in the drum, through the shock absorber and through a second hole the other side of the shock absorber. These plastic pins have a "barb" on the end, that stops them slipping back through the hole. It's just a plastic tab that compresses as it goes through the hole and then pops back up when it has gone through. Sometimes with age, the "barb" will get pushed down and allow the pin to slip out. Before you re-use it, slip a small screwdriver under the barb and lever the end upwards a bit, so it sticks up nicely again and will do its job properly when you put it back.

I'm sorry to say that if the 2 possibilities above are not the cause, then the problem you describe is almost certainly down to the main bearings failing on the drum. If this is the case then the cost of repair may well outweigh the value of the machine. I have added some information about failed bearings to this thread to guide you. Please feel free to drop a comment on this thread if I can give you further assistance.

Sep 20, 2011 | Kenmore Washing Machines

1 Answer

Why does the washing machine bounce violently when it spins


I'm presuming that this is happening a lot, not just because you have a heavy or uneven overload in the machine! Presuming you have discounted that as the cause, there are a couple of things that might explain this:

1. The most likely cause: The drum is suspended from 2 heavy duty springs that clip to the top of the chassis and onto loops moulded into the drum. (you will need to take the top off the machine to examine these). If you have had a very bad overload and a violent spin, a spring may have become dislodged. Provided that it has not damaged the locating lug on the drum, you should be able to re-attach it (Check the side that is still attached to see how it goes on). The easy way to re-attach the spring is to fit the DRUM end of the spring first, then make a circle loop of string or wire big enough to put your hand through, hook the chassis end of the spring over your string loop and use it as a handle to lift and guide the end of the spring into the slot in the chassis. Once in place, you can cut the string and pull it from under the spring where it will have become trapped.

2. There is a possibility that one of the shock absorbers that steady the drum underneath have come undone. Pull the machine out and tip it backwards by 45 degrees, take a look underneath. You will see 2 shock absorber struts, mounted on each side of the base of the chassis, half way between back and front. These struts should be fixed to the base of the machine and to the drum on each side. If one has come adrift, you will get the effect that you describe. Typically, the chassis end of the strut is bolted to the chassis and will not come adrift, however the drum end is usually held in place by a plastic pin that goes through a locating hole in the drum, through the shock absorber and through a second hole the other side of the shock absorber. These plastic pins have a "barb" on the end, that stops them slipping back through the hole. It's just a plastic tab that compresses as it goes through the hole and then pops back up when it has gone through. Sometimes with age, the "barb" will get pushed down and allow the pin to slip out. Before you re-use it, slip a small screwdriver under the barb and lever the end upwards a bit, so it sticks up nicely again and will do its job properly when you put it back.
3. I'm sorry to say that if the 2 possibilities above are not the cause, then the problem you describe is almost certainly down to the main bearings failing on the drum. If this is the case then the cost of repair may well outweigh the value of the machine. I have added some information about failed bearings to this thread to guide you. Please feel free to drop a comment on this thread if I can give you further assistance.

Sep 02, 2011 | Samsung Washing Machines

1 Answer

My indesit washing machine wa135 makes extremely loud noise when spining


There are a couple of things that might explain this

1. The drum is suspended from 2 heavy duty springs that clip to the top of the chasis and onto loops moulded into the drum. (you will need to take the top off the machine to examine these). If you have had a very bad overload and a violent spin, a spring may have become dislodged. Provided that it has not damaged the locating lug on the drum, you should be able to re-attach it.

2. There is a possibility that one of the shock absorbers that steady the drum underneath have come undone. Pull the machine out and tip it backwards by 45 degrees, take a look underneath. You will see 2 shock absorber struts, mounted on each side of the base of the chassis, half way between back and front. These struts should be fixed to the base of the machine and to the drum on each side. If one has come adrift, you will get the effect that you describe.

3. I'm sorry to say that if the 2 possibilities above are not the cause, then the problem you describe is almost certainly down to the main bearings failing on the drum. If this is the case then the cost of repair may well outweigh the value of the machine. I have added some inormation about failed bearings below if this helps you. Please feel free to drop a comment on this thread if I can give you further assistance.

Aug 25, 2011 | Indesit Washing Machines

1 Answer

Washing machine was spinning quite a heavy load. Sounded like spinning bricks and stopped having jumped a fair distance accross floor. Now appears lop sided. Whats up? BUy new or call technician


There are a 3 things that might explain this

1. The drum is suspended from 2 heavy duty springs that clip to the top of the chasis and onto loops moulded into the drum. (you will need to take the top off the machine to examine these). If you have had a very bad overload and a violent spin, a spring may have become dislodged. Provided that it has not damaged the locating lug on the drum, you should be able to re-attach it.

2. There is a possibility that one of the shock absorbers that steady the drum underneath have come undone. Pull the machine out and tip it backwards by 45 degrees, take a look underneath. You will see 2 shock absorber struts, mounted on each side of the base of the chassis, half way between back and front. These struts should be fixed to the base of the machine and to the drum on each side. If one has come adrift, you will get the effect that you describe.

3. I'm sorry to say that if the 2 possibilities above are not the cause, then the problem you describe is almost certainly down to the main bearings failing on the drum. If this is the case then the cost of repair may well outweigh the value of the machine. I have added some information about failed bearings on a comment following this solution if this helps you. Please feel free to drop a comment on this thread if I can give you further assistance.

Aug 25, 2011 | Bosch Washing Machines

1 Answer

I have Kenmore 60 series large capactity washing


There are two or three springs that hold the drum upright and level. They are attached to the motor and the drum base or sides. You have a broken spring. From being overloaded or turning during a last spin cycle it was out of balance and broke a spring. The machine will have to be taken apart to expose the springs. They are about 4-6" long. If the mounts are Ok replace all springs.

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1 Answer

Tub gets easily out of balance when washing towels or jeans.It pounds enough it walks across the floor


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