Question about Intel DG31PR Motherboard
I have 60 of the Intel DG31PR motherboards that I got back in November for an upgrade. I have had a lot of problems with these computers losing their network cards in the OS. I am running Windows XP SP3 and all current Windows updates installed. The computers will boot up fine with no errors and then I get phone calls saying that people cannot get out to the internet or to our document server. I have to go shut the computer off and then unplug the power cord from the back of the computer. Most of the time the network card will just reappear after I do that. Sometimes it takes more than one try. I downloaded the newest driver off Intel's site and that has not made any difference. All 60 of the computers have identical hardware. Has anyone else had this problem?
We have many boards in the field and have seen this issue 3 times in the last several weeks. The solution we have developed is to disable the NIC in the BIOS the boot into Windows. Shutdown again and boot back into the BIOS and reenable NIC (All this is just to get the NIC to appear again in Device Manager). Also, we are pulling the power cord before starting the computer again.
Once we have done that and have the NIC visible in Device Manager we are rolling back the driver to the one dated 8/6/2008 with version number 5.702.806.2008
Posted on Mar 18, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 21, 2012 | Intel DG31PR Motherboard
Sep 18, 2011 | Intel DG31PR Motherboard
Jan 25, 2010 | Intel DG31PR Motherboard
Feb 17, 2009 | Intel DG31PR Motherboard
Jan 14, 2009 | Intel DG31PR Motherboard
1,326 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: