Question about Logitech QuickCam Communicate STX Personal Web Camera

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My logitech software freezes and will not install. I need help.

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Normal 0 Disconnectthe Camera from the USB port and reinstall the CD or Downloaded softwareprogram. When the program asks you to connect the camera to theUSB port, do so and it should work.Then to use it on the Web, do this.
Web Camera’s have to besetup on the program they are to be used with. Just installing the cameraon your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order forthe Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Yourfriends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hopethis helps. Bud




Posted on Mar 17, 2009

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My logitech webcam isnt working everytime i click on it and press take a picture i just freezes and shuts the logitch web camera off!!!


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Sep 05, 2010 | Logitech Webcam

1 Answer

When ever i try to record a video on facebook it will record but it says audio is not being recorded...also when i try to record videos just on the web cam it freezes. any suggestions?


Make sure your webcam mic is set as the default mic on your computer - this is especially important if you have a laptop also with a built-in mic

Plug in the webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

The freezing problem could be for a variety of reasons - internet connection - lack of memory etc.
Ensure you have Microsoft DirectX installed and its up to date
If you installed from a CD your Logitech software itself may need updating

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

You can also download and run this webcam diagnostic software - dont worry too much about the first alert - I always get that.
Reboot your webcam software by unplugging the cam for a couple of seconds before running the diagnostic utility

Aug 09, 2010 | Logitech Quickcam E3500 Webcam

2 Answers

Logitech QuickCam Pro for Notebook freeze on Win7 platform


Try using it in Compatibility Mode
Right click on the Logitech webcam desktop icon
Select Properties and Compatibility tab
Check the box for CM
Select the OS
Apply OK

May 18, 2010 | Logitech QuickCam Pro Webcam

1 Answer

I just bought the C500 today, and installed it on my new laptop. It will work fine for a bit, then the webcam software will freeze, the sound on my computer will stop working, and some programs won't open....


Sounds more like a conflict between the software you installed and the software on your computer
visit the logitech website click on your camera and check out the support for your model
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Jan 19, 2010 | Logitech Webcam

1 Answer

Logitech Quickcam Orbit AF swivels and picture freezes


I used to have the same problem. Uninstall the software and then download and install the latest version from logitech. Make sure you unplug the cam before installing the updated software.

Jan 14, 2009 | Logitech QuickCam Orbit AF Webcam

1 Answer

Webcam freezes


How much memory do you have installed in your computer? I beleive you need to install more memory so the camera will work. This is a common problem with computer that don't have enough memory.

Nov 10, 2008 | Logitech Webcam

1 Answer

Logitech WebCam Pro 9000 freezes


Normal 0 How much memory do you have installed in your computer? It may need to be increased as this is likely to be the cause of your computer freezing.
Hope this is of some help. Bud

Aug 11, 2008 | Logitech Webcam

3 Answers

Camera slow and freezes up


hey try uninstal the software once &install the software again,restart and then use the webcam.it will be perfectly allright.

always use the software while working with the webcam

Jan 15, 2008 | Logitech Webcam

1 Answer

Logitech QuickCam STX vista compatibility?


Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

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