Question about Logitech QuickCam Communicate STX Personal Web Camera

1 Answer

My logitech software freezes and will not install. I need help.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Disconnectthe Camera from the USB port and reinstall the CD or Downloaded softwareprogram. When the program asks you to connect the camera to theUSB port, do so and it should work.Then to use it on the Web, do this.
Web Camera’s have to besetup on the program they are to be used with. Just installing the cameraon your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order forthe Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Yourfriends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hopethis helps. Bud




Posted on Mar 17, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My logitech webcam isnt working everytime i click on it and press take a picture i just freezes and shuts the logitch web camera off!!!


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Sep 05, 2010 | Logitech Webcam

2 Answers

Logitech QuickCam Pro for Notebook freeze on Win7 platform


Try using it in Compatibility Mode
Right click on the Logitech webcam desktop icon
Select Properties and Compatibility tab
Check the box for CM
Select the OS
Apply OK

May 18, 2010 | Logitech QuickCam Pro Webcam

1 Answer

I just bought the C500 today, and installed it on my new laptop. It will work fine for a bit, then the webcam software will freeze, the sound on my computer will stop working, and some programs won't open....


Sounds more like a conflict between the software you installed and the software on your computer
visit the logitech website click on your camera and check out the support for your model
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Jan 19, 2010 | Logitech Webcam

1 Answer

Logitech Quickcam Orbit AF swivels and picture freezes


I used to have the same problem. Uninstall the software and then download and install the latest version from logitech. Make sure you unplug the cam before installing the updated software.

Jan 14, 2009 | Logitech QuickCam Orbit AF Webcam

1 Answer

Webcam freezes


How much memory do you have installed in your computer? I beleive you need to install more memory so the camera will work. This is a common problem with computer that don't have enough memory.

Nov 10, 2008 | Logitech Webcam

1 Answer

Logitech WebCam Pro 9000 freezes


Normal 0 How much memory do you have installed in your computer? It may need to be increased as this is likely to be the cause of your computer freezing.
Hope this is of some help. Bud

Aug 11, 2008 | Logitech Webcam

1 Answer

Wont stop searching for skype


Hi,

I just fixed this issue.

1) Unistall both Skype and the Logitech software
2)Start Windows in Clean Boot Mode (http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=6674&p_created=1178609978&p_sid=VD3JP5dj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDUsNDUmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jbGVhbiBib290&p_li=&p_topview=1)
3) Re-Install the software (ensure the Logitech software is for Vista)
4) Restart in normal boot mode.

This worked for me and connection is working. The only thing that isn't working is the phone is ringing when I call in using SkypeIn...

Aug 08, 2008 | Logitech Cordless Internet Handset Phone

3 Answers

Camera slow and freezes up


hey try uninstal the software once &install the software again,restart and then use the webcam.it will be perfectly allright.

always use the software while working with the webcam

Jan 15, 2008 | Logitech Webcam

1 Answer

Logitech QuickCam STX vista compatibility?


Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.

Jun 11, 2007 | Logitech QuickCam Communicate STX Personal...

Not finding what you are looking for?
Logitech QuickCam Communicate STX Personal Web Camera Logo

Related Topics:

489 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2642 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...