Question about Canon Office Equipment & Supplies

Open Question

Scanning error - cannot scan error code 2,155,0 ???

I connect to my laptop to scan pictures, and each time, each single time the scanner will start scanning an inch but it stops and I get the message Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Code: 2,155,0" The closest I get is it will scan one or two, but same problem persists. Today I totally cannot scan one thing! What is wrong? I've tried everything... CanoScan 8800f was scanning fine for a few weeks, then started giving "cannot communicate with scanner" error code 2,155,0

Posted by on

2 Suggested Answers

  • 1 Answer

SOURCE: Scanning error - cannot scan error code 2,155,0 ???

i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Posted on Sep 05, 2010

davesoucy
  • 148 Answers

SOURCE: Canon 8800f - black space - positive slide

There is actually an issu with those series of scanners. Did you upgrade your driver ont the canon website? I had same issue, never get rid of it and change to Epson. I did scan 50 000 of slides in my career. I found at some point that some of bigger window slide where not recogninze while smaller window ones where almost okay. Try changing the sides of the slide in the holder to get better cropping in some situations... Let us know!

Posted on Oct 10, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Code:7,202,15- My Canon MX-870 (Twain) gives me this error code when I try to resizew in B/W or grey scale. No problem in color.


"Internal error occurred. Scanner driver will be closed. code 7,202,15"
Received the above error while inserting scanner image using MS Word with Canon printer/scanner Pixma 439.

The solution is via the following MS Word software choices:
From Word tool bar choose: INSERT/PICTURE/FROM SCANNER/then one of two choices, either: WIA-WIA Canon MX430 Series, or choose CUSTOM INSERT (Preferable).
R

Aug 21, 2012 | Canon PIXMA MX870 Wireless Office...

1 Answer

The scanner is not available while in use by another application or user i get this darn error. I use this scan multiple times a day and all of a sudden i see this.... why?


Hi,

The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:

SCANDALL-PRO APPLICATION ERROR:

Error Code: [SA01020E] No scanner is found.
There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.

Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.

Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.

TWAIN DRIVER ERROR:

-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC.
-The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]

-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.

-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.

For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.

Thanks,
ScanCare

Jun 22, 2012 | Office Equipment & Supplies

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

Scanning error - cannot scan error code 2,155,0 ???


i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Jan 13, 2009 | Office Equipment & Supplies

1 Answer

Scan two pictures or images at a time


place both photos on the glass and scan, in the scanned image drag a select box around one photo, select "cut" and paste as new image and save. Repeat with second picture

Nov 21, 2008 | Genius ColorPage HR7X Slim Flatbed Scanner

1 Answer

How to Default Duplex Scanning


  1. Image Scan Can not be Found.
  2. please check and Cable connection
  3. and the scanner is not used by other application.(Code:DS42019)
THIS THREE ERROR WILL SHOW AT MY SCANNER.
AFTER PUT GHOST IT WIL SLOVE.OTHERWISE WIL NOT SLOVE.
COULD U PLS GIVE SOLUCATION

Jul 02, 2008 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

Locked Metrologic MS9520-37 (keyboard wedge) after unintentional programming


You programmed it for usb interface, but the scanner is keyboard wedge. Try pointing the scanner at the "recall defaults" barcode in the manual as you plug the scanner back in.

Feb 12, 2008 | Metrologic Instruments Voyager MS9520...

2 Answers

Scanner will not connect to PC


Make sure that the scanner file utility is running on the computer you are scanning to. Go to Start - Programs - Scanner User Software - Scanner File Utility. It will open in the system tray by the clock on the PC. Try to scan again. If still have the same error, go to the webpage of the scanner (just enter the IP address of the scanner NIC in Internet Explorer. Go to the bottom left side of the page and click Scan to PC Destination List. Click on the number to the left of the name you are scanning to. check the IP address listed on the webpage and make sure it matches the IP address of the Computer you are scanning to. One of these should fix it.

Please remember to rate you answers.

Dec 28, 2007 | Kyocera CS-2550 Black and White Copier

16 Answers

Scanning error - cannot scan error code 2,155,0 ???


Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

Sep 21, 2007 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

283 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1818 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...