Question about Gateway MX8711 Notebook

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  • oregonwoman4 Mar 11, 2009

    no i tried w/battery and without battery and still w/not power up.

  • oregonwoman4 Mar 11, 2009

    gateway w/not help me unless i pay them 450 and send my laptop to them, hell might as well go buy a new one for that.

  • ojenamorado Mar 23, 2009

    My MX8711 sometimes will shut off everytime I'm either installing a program or the antivirus run the fan runs wide open and eventually the laptop shuts off is getting on my nerves

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Replacing the motherboard at this point is like shooting a canon to kill a mosquito. Laptops come with a emergency shutdown procedure when they get overheated so that nothing is damaged. So if it shut off then it was doing what it is suppose to do.

    Just for clarification are you able to get it to power up at all right now? Try it with just the battery, then try it taking the battery out and just the adapter. Let me know and we can continue from there....


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No No don't pay them $450, first of all there is no power supply inside a laptop like a desktop. The only power supply is the battery. So there is nothing Dell can do except charge you $600 to replace your motherboard which you will lose all your data anyway..lots of things could have happend with overheating, it does sound like the motherboard may have shorted out..and yes in this type of situation is where laptops are inferior to desktops they cannot be fixed for cheap. I run a small pc repair shop, if you do decide to get rid of it I'll be glad to give you $100 for it and you pay the shipping...I use desktops and laptops that no longer work for training on how to take them apart and what parts they let me email is Good luck whatever you choose. Oh, if you do get another Dell, take a hard look at the Vostro line of computers. I only buy Dell and I got a Vostro 1310, it is solid as a rock and works smooth. They are also reasonalbly priced for upperclass laptops..take care let me know.

Posted on Mar 11, 2009

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You may call Gateway Customer Service for the Price information at this number 1-800-846-2000.

Posted on Mar 10, 2009

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