Question about LeapFrog Leapster Explorer Learning Experience

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Can't update and therefore cannot download apps, or pet supplies etc.

Leapfrog connect spends a long time telling me that it is downloading, then it tells me that to download these apps etc it needs to update the explorer. then it finally tells me that "we are sorry. we are unable to download updates for your leapster explorer right now. Please make sure you are connected to the internet and try again by restarting leapfrog connect" Which i have done again and again.

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3 Answers

Factory reset of leappad ultra


Download and install Leapfrog connect. If it doesn't download, there's an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

Sep 12, 2013 | Toys

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Tag will not update


try downloading it on another system and transfer it to yours.

Aug 11, 2012 | LeapFrog Tag Reading System

1 Answer

Leapster explorer says memory full but it's not


1) Please run the LeapFrog Utility http://lfccontent.leapfrog.com/cs/utilities/LeapFrog_Connect_Utility.exe
2) Select "Clear LeapFrog Connect User Data"
3) Start the LeapFrog Connect application and wait until the message center indicates that all Leapster Explorer Updates have been downloaded.
4) Power on and plug in your Leapster Explorer.

Jul 01, 2012 | LeapFrog Leapster 2 Learning System

1 Answer

Can't connect to server to download to leappad


your server may be busy or you might try another server as a back up just incase you can't get thru on your regular one
also make sure you have your server up to date,cause some servers don't work well with old servers

Jan 28, 2012 | LeapFrog Computers & Internet

15 Answers

Leappad tuneup stuck at 5%


This toy sucks. I've had a really crappy year, but three months ago I had a good month and had a little extra to spare so I decided to buy, for Christmas the Leappads my two daughters had been asking for since last year's Christmas.

All good? NO! After being very excited and seeing the happiness on my two little girls's faces when they saw their gifts I was very happy with the way this year was ending. Until it came time to get a few "apps" and connect to the internet etc. with these things. Nothing works, no updates, no registrations, nothing. To add insult to injury, I've my proof of purchase for these two items has been lost and I now have to sit my two little kids down tomorrow to let them know that their "dream gifts" are useless and may remain that way for the foreseeable future. I've plugged a lot of stuff into my computer and have never had any problems, until this little kid's toy came along and nothing works.


Way to go LeapFrog. I followed your instructions and am now stuck with two absolutely useless toys after spending the bulk of my Christmas day trying to get these stupid things to work!!!

Dec 25, 2011 | Toys

1 Answer

There was a problem when I downloaded my free game onto my brand new leapster - and now I don't have it on my leapster and I can't choose it again to download


Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com
But you have to make sure your Leapster 2 have SD Card and your Leapster 2 can connect to PC using Leapfrog connect. Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Jun 29, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

I have just brought a leapster 2 . the download says it is syncing but then does not show on the handheld. just says your downloads have a problem


You need to re-connect your Leapster 2 to your PC. You have to make sure that the software is already updated both in the PC and in the console. Try to uninstall and re-install the LeapFrog Connect and wait until the software has been configured and update automatically which is until you see the status in LeapFrog Connect screen is "connected". You need to wait at least 10-20 mins for it to be completed I'm afraid.

One more thing, make sure you get the latest LeapFrog Connect Software from LeapFrog website instead of installing it from the supplied CD.

BTW, you can get more downloadable games for your Leapster 2 here:
leapster-2.blogspot.com

Jun 27, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

We just bought a leapster 2 and the starter game syncs but does not show on the device


Try to uninstall and re-install the LeapFrog Connect and wait until it finish configuring and updated the software both on the PC and the console, It may takes 10-20 mins for it to complete updating.

One more thing, you have to make sure that you get latest LeapFrog Connect software from LeapFrog website instead of installing it from supplied CD.

Instead of 1 starter game and a few demo game that you get from Leapfrog Connect, you can also get more downloadable games for your Leapster 2. You can get it here:
leapster-2.blogspot.com

Jun 26, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

How do I get downloads? Do I need an adaptor cord to download?


  • You have to order a Leap Link Data Cartridge or (Leap Link Upgrade Kit) and download any updates onto that from Leapfrog's website.
http://www.amazon.com/LeapFrog-80070-Leap-Link-Upgrade/dp/B00004TFFZ http://www.ecrater.com/p/5413339/leapfrog-leap-link-upgrade-kit
  • Updates available here.
http://shop.leapfrog.com/leapfrog/
Regards, Tony

May 03, 2011 | LeapFrog Turbo Twist Fact Blaster

8 Answers

Problem with didj


QUICK Summary:
- Download and install "Leapfrog Connect" manually.
- Wipe/reset your DIDJ (maybe...)
- Install the free game.

LONG Summary:
Like most people here on the forums and question boards, the didj hung or failed to download the update: "Download failed. Please try again."
I found that the .EXE from the CD, created a folder in the C drive "C:\Program Files\LeapFrog\log", where the file name was "Sniffer_*date*_*time*.log" Example: Sniffer_090102_1916.log
In this log file, there were two references to the remote files it had to download (in the display window, it says 101 Mb. So the two files below add up to about that much):
http://download.leapfrog.com/leapfrogconnect/PC/didj/DidjPlugin.exe (78Mbs)
http://download.leapfrog.com/leapfrogconnect/PC/UPCInstaller.exe (25 Mbs)
The DidjPlugin.exe is the "Leapfrog Connect" installer, while "UPCInstaller.exe" is the free Jetpack Heroes game.

I cancelled the hung or timed out program launched from the CD, rebooted the PC, and then proceeded to download these two files manually.
After downloading these two files, I double-clicked each one. There was no dialog box or confirmation or license agreement page, destination folder, etc, etc, etc. This was a 'silent' installation, with
no prompts (save for the Windows security prompt: "Are you sure you want to run ...exe?"
I then proceeded to wipe the handheld (because it was stuck on "Downloading Update, please wait...).

Launch Leapfrog Connect:
1) Press the "Ctrl + Shift + R" keys in sequence and hold them down.
2) This should open a window that says "Connect the device you would like to reset".
3) Connect the Didj.
4) Eject the Didj when done.
5) Recreate your player profiles on the Didj and connect again.

I could be wrong, but wiping the didj did not erase the free game. I don't remember, but there was a point to sync the didj and then the game was there... Anyways...
After restarting the didj and creating a new profile, connecting to Leapfrog Connect, the didj should be good to go.

I do have a couple questions:
Why only have a small 5Mb self-extracting installer on the CD? Why not include the larger (75-78Mb) "Leapfrog Connect" on the CD?
Why not have the free game ALREADY installed on the didj? That way, when it comes out of the box brand new, you get to start playing right away...

Thomas

My (kids) PC specs: AMD Duron 1.2 Ghz, 768Mb RAM*
Windows XP, Service Pack 3

Dec 27, 2008 | LeapFrog Custom Learning Case

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