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Re: My Katana II only works on speaker
Same thing happened to my Alias. The problem is the speaker went on the phone or the connection went on the board. Take it back to sprint and depeneding on the age and condition of the phone it should be covered under warranty. Also they will work with a headset if you happen to have one handy.
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Hi, The earpiece of the phone you are using is bad. The earpiece is a small speaker inside the phone that allows you to hear when someone calls. It is collected close to where you put your ear when you are making calls.
When you replace the earpiece, the phone will work properly.
you have to change your speaker (earpiece) when you choose the loud speaker option,, you will able to hear the voice,,why?because the sounds transfer from earpiece to buzzer..its same when you use headset..the sound from earpiece will transfer to headset speakers..in that case,,you need to replace your earpiece..100% your problem will be solve!!
I'm sorry to tell you this but the phone is a goner. You need to replace it. Most phone companies have good deals and cheap phones. When you receive advice from this website you have to understand that without the item in front of us, we are only able to provide "a best guess" as to what the problem might be based on you description of the defect. If you haven't described a clear and precise description of the defect you decrease the chances of an accurate reply. Thank you.