Question about Kenmore 24032\24036 Top Load Washer

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GE washer selection knob doesn't engage

When I pull the inner knob out, it just turns without engaging the inner piece to select a wash cycle.

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The knob it probably stripped. i would replace.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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The control dial on my GE washer doesn't engage and let me dial a setting.


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Here is the user's manual:

http://genet.geappliances.com/DocSearch/pdf/49-9810.PDF

They never talk about weight or capacity other than

Setting the Controls

Use the Suggested Fabric and Cycle Settings guide ~ Select Rinse Temperature.

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~ Push Cycle Selector knob in and turn clockwise to

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SMALL: Washer is less than 1/3 full of clothes.

MEDIUM: Between 1/3 and 1/2 full.

LARGE: Between 1/2 and 2/3 full.


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Cannot set Control dial for wash cycle. Knob will not move indicator dial. Rotating without engaging indicator. Thanks


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The knob is not working. It just turns without starting the washer. I have to press down hard to get the knob to turn to the cycle I want. Is there a way to fix this? GE Top Loader WHDSR109J


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We have a GE WJRR4170 washer, with the same problem. At first I thought I might have to unscrew the entire control panel just to replace the knob. However, replacing the knob turns out to be easy.

Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you will get easier access to the retainer clip. You can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

Shame on GE, but the knob is designed terribly. The part of it that engages the dial has eight, flimsy plastic teeth. At any time, four of these are supposed to engage four little slots in the dial. However, the way the knob is designed, there will be a lot of wear and tear on these plastic teeth, so they'll wear out on every single machine.

Good luck to the many people who will have this problem!

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The help that you gave me was completely wrong. The support ring was okay. I solved my problem by buying a new timer and control knobs. The teflong 'gears' were worn out so the knobs rotated freely.

Ronald Nelson

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