Question about Canon FAX-JX200

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Canon jx500, getting 'check 5100'

Phone line working to fax machine jx500. getting message saying
!!check!! 5100, can you tell me what this means, thank you

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  • sunilkut Apr 02, 2009

    Chek 5100

  • Anonymous Apr 08, 2009

    The telephone is working but I keep getting the Check 5100 message displayed and whatever I do it will not print out anything does anybody know what message 5100 means?

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I had this problem and solved it = )
You turn off the fax, take the paper out, then open the cover just after you turn it back on.
Leave it open for a minute and let the cartridge go back and forward close the cover and wait till it tell you to press stop and it should be back to normal.
Hope this helps

Posted on May 06, 2010

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Check 5100 means carriage jammed (can't move right or left) u need a technician support.

Posted on May 23, 2009

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The telephone is working but I keep getting the Check 5100 message displayed and whatever I do it will not print out anything does anybody know what message 5100 means

Posted on Oct 07, 2010

  • Anonymous Oct 07, 2010

    The telephone is working but I keep getting the Check 5100 message displayed and whatever I do it will not print out anything does anybody know what message 5100 means

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Given that the last question I responded to for you related to a Fax JX200 - and this to a JX500 - I am not certain which model you are actually asking about. The information that follows relates to the JX500. Further, if you need information in this regard on the prior post in order to feel that the previous response was a FixYa level response, please let me know. I responded based on the information you provided...

Based on the fact that you are getting a constant 5-ring situation, it appears that the machine is in TAM (tel-ans mach) mode. The purpose of 5 falls into remote recovery of messages - toll saver results in the phone answering after 2 rings if there are messages to retrieve, and 5 if there are not. This is done to prevent long-distance charges if there are no messages.

Two ways to accomplish an 8-9 ring objective. (1) Place the machine in manual mode, which means answering every call and sending faxes to the machine. Additionally, a "fail-safe" on this mode is that it will switch to TAM/automatically answer (if there is a recorded greeting message) after 15 rings - below. (2) The incoming ring - ring count - can be set (under Fax/Tel Auto) to ring 10 to 60 seconds before the fax picks up. (3) Alternatively, the Incoming Ring ring count can be set to have the fax ring 2 to 30 times, depending on the country specific parameters.

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If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding your specific needs, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

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