Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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3 YEAR OLD FRIDGE. DEFROST PROBLEM. FREEZER NOT DEFROSTING, CAUSING BOTH SIDED TO GET WARM. ELECTRIC CHECKED OUT ON HEATER AND THERMOSTAT. PUT IN A NEW CIRCUIT BOARD. SAME PROBLEM. NEW BOARD MAKES CLICKING SOUNDS AT TIMES. AFTER TURNING UNIT OFF AND ALLOWING ICE TO MELT, FREEZER WORKS GREAT, BUT THEN FROST STARTS TO BUILD AFTER SEVERAL DAYS.

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  • Anonymous Mar 11, 2009

    This is in response to the clarification posed by Jumptrout: Technician who came out tested these and as far as I can tell, everything is reconnected. One thing I don't believe was tested was Freon level of compressor, but compressor does not appear to run constantly.

  • maintst May 04, 2009

    the vent always get clogged with ice

  • steve
    steve May 11, 2010

    Did you re-connect the defrost heater and thermostat after you unwired them to check them?

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Your refrigerator has a defrost timer located inside the fresh food compartment if bad this will stop the defrost, I did not see a circuit bort for the model ED5FHEXMQ Make sure your model is correct because it will mislead any attemp to give help, Thanks, Sea breeze,
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Posted on Mar 27, 2009

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Freezer is not defrosting properly , I already change the thermostat, my refigerator model is TBX74UL01 OR TBX74UB01.


If the thermostat is replaced, but still its not defrosting, then two possibilities, either weak defrost heater,Heater is the part which heats and it defrosts, if the heater gets weak, then unit will not defrost properly.And it will take more time to defrost, and till that time, again frost gets collected.---------- But if defrost heater is ok, then problem is defrost board.The defrost board is the part, which controls both thermostat and defrost heater.-----------
This problem is called defrost problem.-------------

So first thing you try is , perform, manual defrost reset procedure.---------

The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check,if same frost is getting collected, then its defrost problem,. If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. IN YOUR case, defrost thermostat is already got replaced, so ignore thermostat, but other two possibilities needs to be checked.----------You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

Sep 19, 2011 | GE Refrigerators

1 Answer

Refrigerator stopped cooling. As close as I can tell the fan in the freezer part was frosted up for a length of time and has possibly ruined the fridges cooling fan? Kenmore model 106 freezer on top.


If the fan in the freezer stops, then coll air from freezer will not pass from freezer section to fridge section.In that case, the freezer section will get over frosted but fridge section will not get cold, because cool air will not pass from freezer to fridge.The fan is there for two things, 1) for cooling the heating evaporator coil and 2) For flowing the cool air from freezer to fridge.---------- If the frost is getting collected and fan is getting stuck up in frost, then this is the problem.The defrost cycle is not running, the cooling cycle is running.---------------
This problem is called defrost problem.-------------

So first thing you try is , perform, manual defrost reset procedure.---------

The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check,if same frost is getting collected, then its defrost problem,. If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

Sep 18, 2011 | Kenmore Refrigerators

1 Answer

Refigerator not getting cold freezer seems to be freezing


Its defrost problem.---------- The unit is not defrosting on time.--------. First try manual defrost reset procedure. The procedure is as follows: ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------
If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site.-------------
This will help.Thanks.Helpmech.


Jul 21, 2011 | Whirlpool Refrigerators

1 Answer

My fridge is leaking inside. I have a top freezer model and the leaking is happening in the lower fridge compartment in the rear, from above.


The defrost problem.The unit is not defrosting on time.--------

. First try manual defrost reset procedure. The procedure is as follows: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

Jul 08, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

We have A GE HSS25GFPAWW side by side and the freezer doesn't defrost so the fresh food side gets warm. We pulled the panel off and the coils are frozen, the fan works. Could it be the heater coil or the...


Yes very much possible that temperature sensor( defrost thermostat) or heater coils ( defrost heater) is faulty.. If you see, too much ice frost collected there, then its defrost related issue. First try manual defrost reset procedure. The procedure is as follows: ----

First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. It will take near to 4 hours to get run in its proper cooling cycle. Then check, if the problem returns again. Then its defrost board problem. -------------

If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

May 04, 2011 | Refrigerators

1 Answer

Freezer is cold, but cold air is not circulating in refrigerator


Check freezer fan is working.If ice formed over freezer fan by working. It's a common problem due to irregular defrosting. Keep freezer setting temp at 5 degree. And check defrost timer, thermostat,heater are working properly.
Turn timer with small tip screw driver to shut off fridge. If not shut off, replace timer. Turn counter clockwise defrost thermostat. If fridge not shuts off replace defrost thermostat.Check heater by join the 2 wires in the defrost thermostat. And after 1 minute, unplug power and keep your arm on heater. If it's warm heater is o.k. Otherwise, replace heater.
Once heater starts work at regular interval controlled by thermostat and timer, defrost will be good and effective cooling will also be in fridge compartment.

Jan 24, 2011 | Amana ABB2524DE Bottom Freezer...

1 Answer

My 3 year old bottom frezer samsung fridge stoped defrosting automatically.Ice builds up in vents till stops cooling.After unpluging and defrosting for 24 hrs manually,works good for 2-3mnths.Cant find...


3 things defrost heater, defrost timer or defrost limit thermostat.
You can pull the cover inside the freezer exposing the evaporator coils,
look for the defrost heater at the bottom of the coils. Test for continuity.
Find the defrost limit thermostat, a 2" metal disc attached to the evap coil usually on the side towards the top has two wires going in and will have continuity only when it is cold. If those are good probably the defrost timer.

Nov 04, 2009 | Samsung Refrigerators

1 Answer

The freezer keeps defrosting


The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others.

Oct 20, 2009 | Refrigerators

2 Answers

Warm fridge cold freezer


Hi,advance thermostat setting, to get colder , it's possible you got defrost problem, is there excessive ice building inside back of freezer? to determine if you have a defrost problem, unplug ref. for about an hour,let it defrost, let all ice melt away, it's better to remove your produce, keep doors open to speed up defrosting, after defrosting and cleaning plug back your ref, and let it work for another hour, and check result, if it's o/k, put back your produce, let me know, during hot summer months, regular use (opening) of ref, could cause excessive ice build-up evap. if after defrosting and cleaning ref. work good for 3 to 4 days, but start doing the same thing, let me know, it means you got a defrost problem. also check your thermostat, but first defrost and clean it, that could just be your problem. good luck.

Aug 13, 2009 | Refrigerators

1 Answer

Fridge not staying cool, freezer still freezing


The defrost thermostat on the defrost heater is probably bad, it's a good place too start.

Mar 18, 2009 | Maytag MBB1956GES Bottom Freezer...

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