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Not sure, but one possibility is that your paper you are copying is not all the way to the edge of the copier. If there is a crack along the edge where light from the room can get in it will show up black in those areas. You will see the same effect if you leave the top of the copier off and try to copy something. There could also be something wrong with the scanner arm preventing it from moving all the way to the edge of the window.
Check the scanning lamp, when copying see if the scanning is not working,,it should be turn on when copying, if yes, then replace the scanning lamp, or drum unit, drum unit have certain life span or copying yield about 100 to 300 thousand copies produces. Check your counter reader in your machine. If yes, then replace drum unit, hope it help.....
By the "light bulb," do you mean the scanner lamp? That lamp should only turn on when you are actually scanning, faxing, or copying a document. You should be able to still use the machine to scan and fax, even with the yellow ink empty. Try scanning a document to see if the scanner lamp comes on.
As far as printing or copying goes, you won't be able to print or copy anything until you replace the yellow ink, even if you try printing in black and white only.
please go to the maintenance tab.
This you will find if you try to print anything.
In the print box >go to properties>go to maintence
Here the following Maintenance option are there:
Before your start maintenance, please check whether all print tanks have ink in them
Do a Nozzle check first, this will indicate where you have the problem. Once identified, you can do a color cleanig or a deep cleaning.
Do a Nozzle check again.
You could repeat this cycle about three times or so.
If your problem still persists, then its probably the Print head with jammed nozzles.
Please let me know whether you could solve it.
Please do rate this solution and thanks for using FixYa.
The light source has failed thus the original is not being illuminated.
The copier thinks you are copying a black piece of paper.
Printing from the PC does not require any light source, therefore printing is not affected.
Check your manual to see if it mentions a replacement routine; if not, and if it is no longer under warranty, you are maybe stuck with tossing it or taking to your friendly neighborhood techie who is trying to pay his rent.