Question about HP Color LaserJet 5550hdn Printer

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HP 5550c Printer: install a toner cartridge and now the cartridge is jamed and unable to turn the toners as before. can not remove the cartridge.

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  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Do you mean a HP 4550?

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The white plastic lever has broken and needs replacement. On the bottom left hand side bracket of the Transfer kit to it's left is a black plastic cover which pops off remove it and you will see a white plastic
lever which pivots on a bar with the transfer kit locking and unlocking the toner cartridges it often goes bad and tears. Hp should modify this and make this piece metal not plastic. You can manually pull and push down on the metal bar to lock unlock the toner cartridges for a temporary fix.

Posted on Nov 22, 2009

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Posted on Jan 02, 2017

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1 Answer

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This means that the printer is unable to read or find the toner cartridge memory chip. In some cases turning the printer off, removing the toner cartridge, reinstalling the cartridge and turning the printer back on sometimes correct this issue. But if that does not work, you will have to replace the toner cartridge.

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Hi Good day!!!

This error message "Service Req E527" means that the toner carousel housing the toner cartridges is obstructed, or is unable to rotate correctly. It can be caused by installing a toner cartridge incorrectly.

Solution 1:Check that the toner cartridge at the front of the printer is installed correctly.

Solution 2: Manually remove all of the toner cartridges.
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Don't forget to vote thanks!!!

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Contact a local HP Authorized Service Center for further assistance.

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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

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Contact a local HP Authorized Service Center for further assistance.

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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

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Hi my machine has a 10.00.00 supply memory erro message can you tell me what is wrong with it please


Memory Supply Error 10.00.00 The printer is unable to read or write to the print

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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector


Contact a local HP Authorized Service Center for further assistance.

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1 Answer

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Memory Supply Error 10.00.00 The printer is unable to read or write to the print

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Basically what is happening is the printer cannot read the small chip on the toner cartridge. The chip is located on the front right of the toner cartridge as it is inserted into the printer. 1 - Make sure the toner is firmly seated into the printer. 2 - Power cycle the printer with the toner out of the printer. Install the toner back into the printer. 3 - Install another toner cartridge. 3 - Verify that the e-label connector is firmly seated in connector J510 on the ECU. You might have to remove the main cooling fan.


Contact a local HP Authorized Service Center for further assistance.

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